First off, this site is now called Blue Compass RV in Surprise AZ…read more We bought a new Bush Whacker plus camper trailer. On our first trip one of the doors on the cabinet fell off, the air conditioning vent on the side of the camper blew off the side while driving, the table was so wobbly we couldn't sit anything on it, the bench seat moved with the camper and tore a section in the wall and the whole frame of the bench fell apart (never even sat in the seat). Took this camper in for repairs. It took over 3 months to get this completed. Kept getting that we were waiting on the Manufacture. After getting that excuse too many times, I asked for the number and called the manufacture myself. They informed me that the parts were not ordered until 3 months after we took our camper in. Per their records, the parts were shipped out 3 to 4 days after receiving the order. Then to make matters worse, they gave me the tracking numbers of the parts and come to find out, they were delivered over a week prior to my phone call to the manufacture to see what the holdup was. After calling back the dealer and telling them that the parts were delivered and who signed for them. They finally found them and blamed the UPS driver. We have had to cancel several camping trips due to the camper being in the shop for repairs. Now after getting our camper - the a/c is not working, will not blow cold air at all. The dealer told us that if the outside temperature gets above 90 degrees, that the a/c will stop working and just blow hot air. So here we are waiting and waiting again for repairs that take way too long to get fixed. Our last trip with the camper, the camper was in with service for at least 2 weeks. We had another camping trip planned (the 2nd one for 3 days). I called them on a Monday to tell them I would be picking up the camper on Friday. Friday came and I picked up the camper. Got it home, that evening went out to get it ready for the trip and what did I find - the a/c unit and whole section was still torn apart. Nothing was put back together at all. Called them on Saturday morning - told them I was bringing the camper back and I expected it to be put back together when I get there. We have only had the camper for 9 or 10 months and we have only used it 2 times since we have gotten the camper. It has been in the shop more time than we have had it. Also, no Blackstone grill hook up parts, so they had to order them so we could use the built-in grill. On our 2nd trip with it, which was only for 3 days, we had to fix a water leak in the outside sink. It kept leaking water into the bottom of the camper. We have had nothing but problems and poor service. Very disappointed and wishing we never bought this camper or at this dealer. Just a very poorly built camper and very poor service at this dealer.

Staff - mostly great…read more Here is the red flag - when I asked (during my 3rd visit) if they have any objection to me bringing in an independent inspector, I was told that for insurance reasons I cannot but that they have a great service department. Big red flag. So you want me to commit to a 10 yr mortgage like deal that you will make thousands of bucks on but I can't have it inspected by a 3rd party? Couple things for those wanting to buy: 1. Reputable inspectors have insurance so no reason to say no. 2. ... If a dealer is unwilling to let you inspect - go elsewhere. I don't want to buy an RV then discover issues and have it sitting for months on end waiting for service. Question - you don't have confidence in the RVs you get from manufacturers? No reason. It to allow an independent, insured inspector unless you are shady and trying to hide something.

Just bought a travel trailer from Little Dealer Little Prices. Great experience beautiful travel…read moretrailer! Thanks for the help from Richard in sales Jovi during our walk-through informing us of all of the components and Anthony in financing very happy with our experience. five stars all around.

50 days later, still no plate and registration. It hasn't even been processed through DMV to show…read moreon our DMV portal. That's what we paid $500 Doc fee for???? Left numerous messages this past week. No one has responded back to address the issue. From reviews, it looks like we are not the only one who they dropped the ball on for sending in registration and getting our plate. SMH. Closed 4/11/2026 Temp plate expired 5/26/26

I found an great, used Class A motorhome through their online ads. It was a promising deal and…read moreJeremy was extremely helpful throughout the process. He answered my many questions and sent additional photos and details as requested, even showing "flaws" that might turn some away. Unfortunately, while planning my long trip to view the RV, another buyer swooped in and got the deal before I did. He even offered to look for other similar RVs for me (I found one elsewhere shortly after). While we didn't make this deal, I wouldn't hesitate to use them in the future.

My experience with Rowley White RV has been extremely disappointing, particularly regarding the…read moreworkmanship on my shower and the way the service manager handled my concerns. Rowley White was paid to repair and reseal the shower after a significant water leak. However, the shower began leaking again. After reviewing the caulking more closely, the workmanship appeared unacceptable. Areas had little or no caulk, there were large gaps, and it appeared that old, yellowed caulk had not been properly removed before new caulk was applied over it. See attached photos Instead of taking responsibility and professionally addressing these concerns, the service manager, Jeremy Solaro, became rude and dismissive. During a recorded conversation, he stated that he was "done with me" and was "not going to do this anymore." When I requested that the repair be handled at their Phoenix location because of the travel burden and my increasingly negative interactions with him, I was told, "It has to be done here." I was not asking for anything unreasonable. I simply wanted the work that had already been paid for to be completed correctly and the recurring leak properly investigated. Rather than focusing on resolving the workmanship issues, management appeared more concerned with defending the repair and blaming maintenance. Most concerning, after I called the dealership out regarding the poor workmanship and continued to request accountability, I was informed that I was banned from returning as a customer. A dealership should stand behind its work, treat customers respectfully, and correct legitimate workmanship concerns. Customers should not be punished or banned for questioning repairs that appear incomplete or improperly performed. Based on my experience with both the shower repair and the treatment I received from management, I cannot recommend Rowley White RV.

Rowley White RV - Phoenix, AZ…read more I dropped off my brand‑new Genesis Supreme fifth wheel at Rowley White RV on February 22 for a scheduled warranty appointment. The main issue was a water leak near the steps, which I documented and sent to them. Despite having my RV for over five weeks, they admitted via text that they hadn't touched the leak for more than three weeks because they were "waiting on backsplash tiles." I repeatedly told them the backsplash wasn't damaged and that I was leaving the state soon -- yet they delayed the repair anyway. When I finally picked up the RV, they told me it had been quality‑checked and that the leak was fixed. Within hours of plugging it in at my new home in Texas, the same area was leaking again. The repair was poorly done, as shown in my photos -- sealant smeared around fittings, loose clamps, and mismatched parts. When I contacted them, the response was simply, "Oh no, what do you want me to do?" -- no accountability, no apology, no solution. To make matters worse: * Two rear lights were left on, draining my truck battery overnight. * The gray tank valve was left open. * The awning fabric now looks damaged, though it wasn't before. * The faucet they were supposed to fix is still broken. This was my first fifth wheel, purchased new and used only four times. I trusted Rowley White RV to stand behind their product and warranty. Instead, I received delays, poor workmanship, and dismissive communication. The repair estimate even shows they were paid for the leak repair -- yet the leak remains. If you're considering service or warranty work here, document everything and inspect every inch before leaving the lot. My experience was unprofessional from start to finish.

I have worked with TY not once but twice! the first time was 3 years ago and nothing but perfection…read moreand delivery on all promises. He went far out of his way to make it by far the easiest purchase I've ever done (and I have a LOT of toys) The second time has been no exception either. TY is the man! Knows his stuff and does not mess around getting stuff done. Thank you guys for all your help. you are the only place my toys will come from in the future.

We have been working with Ty to purchase a camper for over 6 months now. He is extremely…read moreknowledgeable. We ended up ordering a camper and the entire process was seamless. The communication and the subsequent work needed on our truck to accommodate the camper was done well and timely. Would highly recommend this company if you are looking for a camper.

I have never been treated so good at any body shop as i have with Unlimited Collision &RV ever! In…read more50 yeRs of driving and ... lets just say a few accidents, this place is amazing!! We bought a 36' RV and i just happened to wreck it... who would've thought? I was devastated! We pulled in and went i to the office. I was just a mess! The lady at the front desk was incredibly kind. She just kept reassuring me that it happens, its nothing to worry about, and they would take care of us. Offered me water, asked if there was anything she could do for me. Super kind. Then Peter came out to look at the side of our RV and the nightmare i had just done to the side of it. It sounded like nothing id ever heard. Like i was ripping it right down the middle of it. I don't ever want to hear that sound again... ever. Peter was unbelievably kind. He knew exactly how I felt. He reassured me that he had seen much worse... not to worry, and that he would make sure it would be just like new when he was finished with it. He kept in touch and updated us along the way. He wasn't like any insurance company or estimator i have ever dealt with.. and i used to be a manager at a body shop! He was kind, personal, sincere and straight up honest with us. Having experience in the industry i literally was shocked. Peter is an absolute asset to this organization. He is someone you'd want to be friends with. I literally cannot express how grateful to him and what a pleasure it is/was working with him!!! Unlimited Collision is truly blessed to have this man and know he is representing this company like I've never seen before! Thank you Peter !!!! You are a valued gem!!! T & E Halim

Got my truck in and out with her looking brand new again .. definitely top notch serviceread more

Very pleasant experience they were on time and fixed the problem I would recommend this businessread more

I would not recommend this mobile RV mechanic service. I was charged $100 for the service call and…read more$160 per hour for labor, which would have been fine if work was ever done. the technician wasted a good portion of that time setting up and dealing with his own generator issues. It took him about 45 minutes just to get started, and I even had to leave to get fuel for my generator because the one he brought was too small. I spent money on them sending someone out to look at it and give me a "quote" on future service! I called for help with my RV's AC, but it seemed like he had no idea what he was doing. He was constantly on the phone or texting someone else, apparently getting step-by-step instructions while "troubleshooting." After all that wasted time, he told me I would need a new AC unit and left me with a bill of almost $400 for basically nothing. I would be fine if the unit was actually fixed but paying that amount just to be told I need a new one, which would cost 1700+ and a new "service call" fee of 100 is ridiculous. I'm extremely upset with how overpriced this experience was to get nothing done. Save your time and money and look elsewhere.

I travel half the year so end up at different Subaru Dealers for Service. Glenn Craney is my new…read morefavorite Service Manager. Competent, professional and a very welcoming, friendly personality. I always enjoy the Subaru waiting areas, but Surprise had a big surprise! A massive window in the waiting lounge with a full view to the shop floor! My pup and I saw our Outback up on the lift. We watched the techs perform the services. We watched Karen, one of the tech, team do the walk and talk inspection video, which gets forwarded to me! A favorite feature of Subaru Dealership Service. This is my third Outback. I tow a 16' Scamp. I left the dealership confident in my ride.

We drove thru town on our way to Sedona from Los Angeles. Without an appointment, John in their…read moreServicing Department was courteous and informative. He helped us get some needed servicing done. We drove away confident after the vehicle inspection was done during the servicing. We also appreciated the consistent status updates and spot on estimates. Thanks again John!