I had a blast here. The multilingual staff clearly LOVES working there, which says a lot. They hang…read moreout even when they're not working, people who stay there as guests stay longer so they can start working there, and you almost can't tell the difference between guests and staff because everyone is just getting to know each other, chatting, sharing favorite sights and activities in Milan, etc. It was a cheery, energetic environment when I arrived, and they give you a drink when you get there. It's definitely a party vibe, which I frankly HATE (peopling is exhausting), and I still had a great time, so I can't really give higher praise than that. And if you want to go to sleep, no worries--you won't hear a thing from your bedroom.
They accommodated my celiac with some gluten-free items for breakfast! Huge plus. There's a very generously sized kitchen and standard-sized refrigerator if you want to do your own cooking or storing of food.
Bathroom was clean, though I cannot understand why someone would put the shower nozzle facing opposite the door, so the second you turn it on you are already spraying water all over the floor of the bathroom....
Lots of outlets in rooms and common areas, hooray! Bring your own adaptor if you don't have European devices. But the bedroom outlets also have a second USB-only outlet, which is dope, because the other outlet near your bed has to be shared with your reading light and whatever other thing you're trying to plug in, so you can't charge two things at once unless you're fine doing it in the dark.
My big complaint is laundry: you're not allowed to do your own even though there are multiple machines (and even though it would have been far more convenient for me to do laundry in the middle of the night instead of having to entrust my clothes to someone else), and 10 euro is waaaaaaay too much. My clothes were still damp when I got them back (I guess because I asked for them instead of waiting to just be handed them? But it had been like eight hours and I wanted to sleep and they had my pajamas? So....?), so I had to spread them all around my room and felt like a jerk to my roommates for doing so. I ended up with someone else's undies and lost some of my own, which sucks when you're traveling because that's not something you want to run low on, and it also sucks because I really liked that pair in particular and also because I'm not trying to spend unnecessary extra money on something like undies and also I don't like thinking about how SOME STRANGER HAS MY UNDERWEAR. *shudders*
But still, I unreservedly recommend this place--just, if you're traveling to lots of places, do your laundry before and after your Milan stop.