STAY AWAY!!!!! This is the worst Property Management Company on South Fl, We've been with them since April 2016 and we are so happy that our lease is about to expire. I can't even say a good thing about them... To start of, when we first got the walk through with Debbie Zetty( property operation manager), the lease stated that landscaping and pest control was included, they were supposedly going to come for landscaping once a month and for pest control as well... guess what? Never happened... landscaping and pest control is on us. This place when we first got it was very abused by different tenants on the past, however we took our time and waist our money to put the house beautiful, the back of the house was like living in the jungle, they were roaches every where, the cabinets were destroyed, the ceiling fans were not in service and the exterior paint was deteriorated . A Picture of one of the reviewer (KIM) reminded me about the horrible experience that we had to deal at the beginning.. Our 2 bathtubs were filled of poop because of the sewer... we did our service request and after 3 days they finally sent out someone which that person obviously didn't fix the problem, so they had sent somebody else the day after... Next.. the ceiling and the fan of the living room collapsed, this was a sense of urgency due to the ceiling being completely detached of the roof and all of the insulation was on the floor. My husband made the service request and they ignored it completely, saying that it was not an emergency, this time was Mr. GARY PACHE and EDWARD DE LA ROSA (very unprofessional btw) who was the property operation ''manager'' at the moment, not to mention that they have lots of employees turnovers.
What made me come to this page and express our frustration is that It's been 4 days today 1/26/2017 that our water heater broke, first service request was 3 days ago, they replied that the following day they were going to send the technician to get the problem fixed, the first technician came yesterday so my husband took off work to be at the house while they work on it, the technician left the property with out solving the problem which we are not surprise due to the lack of personal, yesterday we decided to make another service request, CAMELOT never advice us that they were coming in today 1/26/2017 to fix the heater which they never yet fix. RIKKI ALBERT(operation property ''manager'') contacted my husband last minute stating that the technician was waiting for about 2 hours outside. RIKKI you are a LIAR, the guy called my husbands cell phone stating that he was there for 15 mnts and we gave him access immediately. She stated that we had to pay for the maintenance guy who came in today because they couldn't access the room were the heater was located, we are renting only 3 bedrooms in the house, there is an extra room outside which we don't have access to she didn't know that, and started arguing with us. How can you work in a place and don't know about your cases and not only that but start a confrontation with a tenant when you are not aware of the LEASE.? I just think that this is ridiculous and they should not have business at all. read more