I love living in a HOA neighborhood, however there's something's I wish you provided like a remote to the gate. The prior owner to the home didn't leave one and when I called Ms. Trisha Kornegay asking about it she very rudely told me I have to buy it "we don't give them to you". She was always very rude when answering any questions. Besides that, you guys handle other things in the community very well and take all concerns into consideration. Thank you! read more

As someone who prides themselves in customer service specifically within property management, at almost 20 years in, I still remain respectful of people. As a company, it should be built within culture to honor at least the most basic human decency. I received a $500 notice and called and left voicemails to no avail to see if it was a mistake. I then got an $800 formal notice. After an email that prompted a returned call, I'm told I've underpaid my monthly fees by $15 each month and incurred late fees. Not that I hadn't paid, but that the fee went up and the auto-payment didn't. I've never gotten a letter. (They said statements are sent to an email I no longer have access to as whatever details were set up was when I initially bought the house) You see someone has never been late. Never had any infraction. And not once does anyone think to simply pick up a phone? You can clearly tell me what the issue is now $800 later, but nothing moved anyone to care when the balance was $15? A photo every time my son doesn't put the trashcan back 2 inches, but nothing until a threat of legal action. Then you answer none of my questions and just forward straight to accounting (Alex, she was lovely) but also.... The accounting team does what? Auto statements and legal notices 100s of dollars later should allow for time to reach out and assist people. With such a vast demographic of homeowners that feels absolutely awful that you can't pick up a phone anymore. That level of care costs minutes and should be a baseline of service, common courtesy. I would've much rather got a $15 call met with appreciation and assistance changing everything than an $800 call with a million questions and zero care. read more

This needs a zero star option. Absolutely terrible and slow customer service. Half the time, the employees seem incompetent and just like to transfer you around to other employees. Some of the employees actually never even seem to be at their desk which makes no sense?? What is the monthly fee we pay for even going to? Are we really paying for this mess? This is absolutely terrible. I requested something so simple with online help and it is taking what feels like CENTURIES to get answers. Highly do not recommend this company. You already get headaches for free, you shouldn't have to pay monthly for them. read more

This has to be one of the highest profit companies that provides absolutely no value to anyone. They bought out my old HOA company, didn't transfer any autopay details or make me aware almost a year later, then charged insane late fees when I didn't notice. They asked if I wanted to talk to a payment specialist and put me on hold for 45 minutes. I genuinely cannot think of a worse company, yelp doesn't cut it, they need to be investigated. read more

We pay $99 HOA fee monthly but we have to pay extra $15 for a pool fob? $99 and we don't even have a security gate for our community.

I own multiple properties in the Henderson area and the management companies have changed over the past 16 years so that I have experience with several of them. Camco is the worst of all of them. They don't answer the phone, don't return voice mail, and don't return email questions. I don't understand why any HOA would use them. read more

1.5 stars- 137 reviews This was the former management company for the other side of our community. There are two sides to our townhome community. Communication was difficult. To get a live person, you had to jump through a bunch of hoops. Someone even said that you couldn't even get through, sometimes on hold for ten minutes. Well, the HOA President was not happy with their service at all, and decided to go with a new Property Management company. There were too many issues to ignore, that were just piling up. Recently handled that Somerset community - was the second company to oversee it. https://www.ktnv.com/news/somerset-park-residents-fear-being-kicked-out-of-their-homes-in-just-2-weeks#google_vignette Another Owner on our side said that her sister works for a builder in town and that all Property Management companies are awful in Las Vegas. I have to agree. This is our second community, with an HOA. It is just the reality in Las Vegas. read more

The staff in the office are rude. They just recently implented no street parking from 12 am to 8am. I don't think homeonwers received the contract regarding this matter because a lot of cars got the green tickets. When i called the office she responded that we need to utilized our garage for parking our cars then the driveway. We have 5 cars with 4 people in household and all are working different shifts. Just the 2 large garbage bins are already occupying some space in our garage. This is so stressful and not safe parking our cars in the street outside our community. read more

I just need the new gate code for Chandler Park, but all the phone numbers I called, no answer at all, and the mailbox is always full.

Camco is truly an incompetent management company. I don't think they get worse than this one. Everything is done wrong and sadly all on the homeowner's dime. I know most communities get rid of them quickly. Our board members hired them and then raised our dues. I have been on many boards and dealt with several companies. This one is probably the worst! read more

Charged me a late fee after my monthly autopay was cancelled due to the service provider being changed. I was never notified that the service provider was changed. As a result, I paid my HOA 1 day late. I asked them to waive the late fee and they said they would request it from accounting. They told me the late fee would be waived on 12/1/2025. I then followed up on 1/5/2026, and I received the following response: "Hello, After researching, it looks like the late fee from 11.30.25 is still reflected on your account. The process does take up to 6 weeks, and the request was submitted on 01.05.26." After emailing me on 12/1/2025 the following: "On Mon, Dec 1, 2025 at 4:20PM Obsidian CA obsidian@camconevada.com wrote: Hello, I have asked accounting to waive the fee. This should take 3-6 weeks to reflect on your account." What a terrible place to be subject too. I have no doubt that they charged me an additional late fee for failure to pay the pay the late fee they were supposed to waive. How is this legal? read more

This HOA can be hard work, over the years I've observed staff do not stay for long but the reason for me actually writing this negative review is the young lady I spoke with just now I had to repeat myself more than twice to her questions, she gave me inaccurate information/explanations and to make it even worse of an experienced when I confirmed my frustration to her incompetence of having to repeat myself she hung up on me and never unfortunately did she provide her name either. Also she said she didn't have to help, when in actual fact at the beginning of the call I asked for billing anyway. I wasn't being rude, just direct and calling her out on her incompetence. read more

Horrible service and have no idea what they're doing. Want all sorts of information but can't draft a document that doesn't look like it was done by someone in a 3rd grade computer literacy class. Gates are always broken and now you can't park in your own driveway without a parking permit that is glued to your window. Have went to the office filled out all paperwork have the sticker on my car and still received a email saying that I haven't done any of that. Camco is horrible good luck it will soon be like living in George Orwell's 1984. read more

Terrible service. They have been sending constant emails about tree trimming despite the tree already being trimmed. A board member came to my house took pictures and sent them an email to stop sending notices as the tree has already been trimmed. The letters continued. I called them, and she lied to me saying the board member didn't send her anything despite me having copies of the email. I told her this and she hung up on me. read more

Casa Mesa Villas on west Tropicana. They, Kristen, does nothing whatsoever. Dumpsters are filthy dirty and stink. Carport roof caved in for months. Landscapers do not do their job. Dead and dying bushes and trees everywhere.Dog droppings all over. Infested with pigeons. read more

I received a bill that I did not understand since $90/month is drawn out monthly from my account. I called the phone number on the bill and a man answered. He said I haven't paid since March and I said I see monthly payments that are current. He said that's your sub HOA. We are the Master HOA. I asked if he could explain how that works and he said it's quite simple there is nothing to explain. So I asked who I can call to get a better explanation since it doesn't appear that he is willing to explain. He said there is no one to call. He then said that I had agreed to this payment when I purchased the home. I said we weren't told about this but realtors half the time also don't understand what they are doing. I vividly remember asking out realtor. We only purchased the home 8 months ago. He said," well then call your realtor" and hung up on me and I wasn't even aggressive on the phone. I just needed a little help understanding the difference. Lazy human, upset at life, who can't help out a property owner. I can only imagine this is a common question as we have several homes and this is the first time I've experienced this. read more

CAMCO has singled me out in my community. I have gone through the proper channels to dispute my violation and I have also set up my cameras to catch the "walk arounds" that they do. Zella Shigg and Mary Savage has been constantly surveilling my home for a long time now. I have caught them multiple times. I have shown this to CAMCO and the board they still would not dispute my violations. I am now reporting to the state under 530 form for singling me out and harassment. This company does not communicate. I am constantly having to watch my cameras to see who is around my home and it is causing stress at this point. You can clearly see them singling me out in the video for trash bins being by garage not in site. they have never fined any of my other neighbors in front of me or on my side. read more

Camco - Zella Shigg and Veronika Plank Savage the HOA board constantly harrassing - Property Management Near Me - Las Vegas, Nevada

I call and send emails and no one ever answers or helps? Haven't had an hoa meeting in months. Community manager is always on vacation or at least that's what they tell me. People leave their beat-up furniture in their parking spots and don't pick up after their dogs? Paying all this hoa money and nothing is getting done?!! $327 a month from every unit and nothing is being done in the community! read more

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I wish I can give them 0 starts . Horrible. Safe yourself the time and headache and look for better management company .

Absolutely the worst, incompetent excuse for any company. I'm told one thing by one person and then the opposite from another. It can take 48 hours to even get a call back. Nicole, who apparently is in charge of at least a few people, is a complete b*tch. I would LOVE to get in touch with the CEO but it's impossible to get a name. And of course, today being a Thursday, they closed at 1:30 for some bullshit employee crap. read more

They move your money from one account to another without telling you. They do not turn monthly statements in on time, some times they are months behind. They do not apologize for any of this or the inconvenience it creates. read more

Bought a Rhino Flex 20 ft RV Sewer hose kit, made by Camco ,No idea that is defective not until we let go our black ( sewer) tank , horrible, disgusting situation. Then trying to return to the store where I bought it . They said call Camco, called them spoke to the one of their staff told him the problem and I can't believe what he said, I have to go through the hose find the leak and take a picture. I told him how disgusting it is to go through the same ordeal when we first found out He said that's the only way he can replace it, to dig into that dirty, disgusting hose and God what kind of germs and bacteria I will get from digging to that hose. They need to be more lenient about this defective sewer hoses. And this guy was not very friendly too. I would think twice before buying this brand again and customer service ? read more

First off let me start off by saying. THIS IS THE WORSE FUCKING HOA in the world that I have dealt with. The customer service if horrible. The lack of communication. Its so fuckin frustrating talking to these people. Renee Smith fucked all the paperwork up. Seems like she has no fuckin clue what she's fuckin doing. The emails with her I got nowhere!!! I mean nowhere. She is the most unprofressional person I've dealt with. Never returns calls or emails you back. I was supposed to meet with her to discuss & address a situation. She never met up with me or answered to my email. I received multiple letters from these people stating that I'm on violation on this & that when in reality I'm not. I have multiple emails & documentation to prove the wrong that they are in. Great example the weeds. Have you not seen what the fuckin community looks like. Yet, so concern about me. Go fuckin regulate on someone else's yard in the community. Then the parking. Fuckin parking seems to be a fuckin mess around here. I love how they take photos of everything. LOL. Seems like they can't open their fuckin eyes to take a look around the complex what it looks like yet, so worried & fuckin concern about me. Get your fuckin shit together. It feels that I am being harassed by them on the daily. Go check on the real issues not me. All I gotta say is hopefully everything I have planned for this company goes as according. See ya'll soon. read more

Horrible people running a horrible company. Unable to fulfill even the most basic functions of their contract when asked to provide detail information. Treats the board like the board works for THEM, and the homeowners like peasants. Unresponsive managers, non-existent customer service. Double billing, failure to segregate construciton deposits from other accounts, failute to return deposits in timely manner -- and they reject all emails (without notifying you) over about 4 MB in size... so good luck sending them pictures of anything. If I could rate them a 0, I would rate them -5. read more

They were awful when they first started but they're getting a lot better. They answer the phone now when you call, the people you talk to are polite and seem to know what they're doing. I don't get the constant (and extremely vague) nagging about "trimming my trees". The new landscape and security service people are doing better. read more

CAMCO rarely returns calls and often doesn't answer emails.   Your CAMCO manager does not want to see you - use that to your advantage: first, call CAMCO and ask who your manager is based on your address; second, ask what days your manager works; third, show up unannounced at the office and ask to speak to your manager; fourth, send your manager an email memorializing your complaint. Let your manager know you will return to the office as often as needed. 10/01/20 update: our community is in the process of soliciting competive bids for HOA administration to maximize value and improve customer service. CAMCO sets a pretty low bar for customer service, but most of the HOA management companies get terrible reviews. Does anyone actually like their HOA management company? 6/15/21 our community dumped CAMCO earlier this year. The new management company, Pinnacle Community Association, answered the phone (during lunch hour even) and emailed me the new ARC form within minutes. So far, so good. And good riddance to CAMCO. read more

I live in lantern garden, my car is parked in front of my own house, but I get a notice of violation saying that it will be towed. Asking the company why? They said I don't know. As a resident, I should have known the rules and regulations of the company. I asked her, well you work at the company and you do not know, why do you think I know? I asked, how can I prevent my car from being towed for parking in front of my own house? I do not blocked any other house. She asked do you have a car garage? I said I do but I live in 4 bedrooms house and own multiple cars. At the end she just hang up the phone and said she doesn't know the rules and regulations and it is my job to know. read more

Camco - Where my car parked - Property Management Near Me - Las Vegas, Nevada

Camco has the worst customer service I have ever dealt with in my entire life. Renee Smith with Stone Creek Community is the most unprofessional community manger. She never returns your calls and when you do speak with her she is rude and short with her answers. I will never move to another community in Las Vegas that is managed by Camco. If I could give negative stars I would. read more

Elissa Lewis is certainly a stellar asset to Camco. I am in the process of purchasing a home in one of the communities Camco manages, and had a question regarding the HOA docs. She immediately did everything she could to assist me, set me up with a 1 on 1 call with the community manager, and sat with me in the conference room to review a few items. She honestly went well above and beyond. I own several properties, and this is literally the best treatment I've ever had. Thank you Elissa! read more

We had put an US Flag decal on our garage door right after 09/11. This flag had remained on our garage door for over 20 years with no mention of it from the HOA. Just recently we recieved a violation notice from CAMCO Nevada that our garage door was broken or in need of painting. I explained what this was, but they did not care. This flag served as a reminder of what had happened and the fading showed how people forget over time. Then we recieved a violation notice about one of our trees either growing into our neighbors yard, or over community property. The pictue they sent clearly showed our neighbors flowering scrub completely coverring the common land, so I thought that once again they had gotten it wrong. I told them, ubruptly, that in their great wisdom they chose the wrong house. They responded with an arrow pointing to a tree whose lowest beanch was about 15 feet off of the ground and overhung the ROAD by about 4 feet. I then went through the neighborhood and looked at the more than 30 other neighbors whose landscape was overhanging the "Common Area" and it still does today. I will not narc on these neighbors to the HOA and cause them to have the same headaches I do. I am unable to make it to the HOA meetings due to the time that they are held (I have to work) and decided to just give up (Not in my DNA) I took the flag that meant so much to me down and replaced it with a new one, which is not historically significant and does not hold the same importance. I trimmed the tree to appease the HOA. Guess what...we received a notice that we were being fined. I emailed CAMCO Nevada and told them the situation was corrected. I was then told that I needed to take a picture and bring it to the next HOA meeting. I called to speak with the community manager G. Henandez, who of course did not answer the phone. Left a message and still have not gotten a return phone call. If we are paying dues, which means we are paying them, they should be answering to us, not the other way around. read more

Zero stars is what they deserve. I left a voicemail message 9 times over a 3 week period as well as emailed our 'community manager' 6 times in the same period, all with no response. I spoke with the gal answering the phone after the 2nd time and confirmed Julie was in. Nothing. So I called back and stated there was an emergency in the HOA with a broken waterline flooding the area, and I would hold for her to pick-up. Amazing! I got right through! Julie claimed to have received no voicemails or emails, but I had proof of delivery. She didn't like that. Boo hoo. The whole company is incompetent. I complained to the HQ 4 times and got no reply. None. Add to this that the CEO has been convicted of fraud and that is plenty. Don't do business with these folks. See here: https://us.blastingnews.com/business/2020/04/joel-just-ceo-of-nevada-association-services-and-camco-found-guilty-of-fraud-003123903.html read more

horrible company. they love to give violations with no assistance about them. most of the staff is unprofessional and they all give different answers. Please contact me to form a class action suit against their illegal fine and processes. read more

BE ADVISED! If they spray for weeds in common areas, they will not let you know that your pets could be affected. They are spraying poisonous chemicals that could KILL YOUR PETS! They DO NOT NOTIFY anyone, tenants, homeowners, nothing. They are basically pet killers. The landscape companies will tell you what they are spraying but it should be up to CAMCO to advise and post!!!!! read more

Love who built our house and the location. Loathe that we are tied to Camco. We submitted a landscaping proposal over 6 weeks ago. There are so many issues I don't even know where to begin. 1. When you state, "expect a 3-4 week turnaround time for approval." Honor it. 2. When you forget to attach a document in an email that is supposed to state what items are incomplete. Own it that you made a mistake and actually attach the document instead of being snarky in your response that you did--especially when there's an email thread that shows you didn't. Embarrassing on your part. 3. If there are incomplete items, send them all at the same time. Don't send one list and then wait two weeks later to send another list of incomplete items. Makes you look incompetent as a company. 4. Watch how similar organizations run their business and strive to be like them. It'll only make you a better. read more

Terrible service, always bounced from one person to the next. Never the same person twice who is "managing our Community". Their payment system is junk, and they refuse to take payments over the phone. Oh and on top of that, they raised our HOA fees this year another 200 bucks a year.. We are already some of the highest HOA fees in Las Vegas. And we're not even in some fancy neighborhood. They have the HOA police stroll our neighborhood everyone week looking for the dumbest things to nitpick, then send you a threatening letter a few days later with the a photo taken with a 2 megapixel Sony Cybershot from 1999. HOA Management is the biggest legal thievery since someone convinced people to pay them to let them work and call it a Union. read more

Lack of professionalism and poor management!!! Every time I call to report an emergency or ask a simple question, the receptionist always transfer the call to agents that are always away from their desk or busy, takes them more than a day to call back. When you ask for an office manager or someone in charge the receptionist says there is no one to talk to! and she is Incompetent to answer simple questions. read more

these are some of the pictures taken in my Condo community, Camco is doing absolutely no maintenance on our property, We are paying HOA'S for nothing, BEWARE!!! read more

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CAMCO is the worst management company that I have ever dealt with. I recommend for all associations NOT to use the services of CAMCO. Three months for the Architectural Review Committee and the Board to approve my architectural request? The ARC and the Board going back and forth on the required setback for a basketball court, despite my community's CC&R's not mentioning a thing about basketball courts or hoops and the master association's only requirement being that the hoop and post must be 7.5 feet from all property walls. A member of the ARC having the audacity to alter and delete parts of my email text to the Board? The President and CEO of CAMCO having the audacity to lie by sending me a BS response about why my email was different than what was uploaded to Village Management Software (VMS)? Both individuals should be relieved of their duties immediately! CAMCO employs incompetent, untrustworthy people and the individual at the top leading this company is a con artist! I wound up having to get the Ombudsman's Office involved for my architectural request to be approved by the ARC and the Board. It wasn't until the Ombudsman's Office called my Community Manager did the ARC and the Board take things seriously. In closing, they never apologized for or owned up to their wrongdoings and only seek to have control over just about everything. Had they done their job from the get co, the Ombudsman's Office wouldn't have had to get involved! The President and CEO of CAMCO and the Architectural Review Committee ought to be ashamed of themselves! read more

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Emailed for a month. One response with none of the info requested. Asked to have a copy of the rules since I do not know how an HOA works. Never lived in one, nothing. Called more than once and finally spoke to a lady who transferred me to a voice mail. Then I resent the original email. Response was missing the answer to 1 question. But was told they will no longer be our HOA COMPANY. Ok. Then the next day they email me a violation letter. For a neighbor who lied about a No Parking sign. What?!? Double check before just sending letters, maybe!!??? I inquired about what this neighbor said and got no response and now a warning letter. Insanity!!! read more

Many problems with CAMCO warrants less than one star. It took four months to get our pool approval letter. Now when we are done I am trying to get my 2000 back but they aren't sending it back despite not having any reasons why. Found out three other homeowners haven't got their money back either for months. The agreement says 2-4 weeks but they don't honor that and nobody cares. If you are thinking of using them save yourself a lot of problems and get another HOA company! read more