Kindercare-Knowledge Learning Corporation Violation of Child's Personal Rights Camarillo California
Kindercare- Knowledge Learning Corporation
2360 Pickwick
Camarillo California 93010
I am writing in response to the various actions and what seems to be a cover up taken by the directors at Kindercare-Knowledge Learning Corporation and the corporate office regarding my pre-toddler and the violation of personal rights on several different incidents.
We have encountered a serious, ongoing problem involving the quality of care for our child while in the toddler classroom and the lack of a resolution when these numerous issues were addressed to center directors Robin Atmore and Donna Myers-Horton.
On July 30, 2007, I walked in early from work and found to my horror, our child woke from nap early and was physically being restrained in a blanket, wrapped like a burrito, with only head out, and was being held down with stomach down by teacher Ms. Shannon. During this restraint, my child was injured and mouth was bleeding. When I questioned Ms. Shannon as to what she was doing and addressed this, she told me she was trying to make him go back to sleep. I addressed this to Robin and Donna, and her answer was that they have a nap policy in place. And told me she was going to have a meeting with her staff, and these are the only results I got regarding this. Later at some point she tried to tell me this was an accident and tried to twist the incident by stating my child was never held down. I walkedin on her and saw what happened! so I am highly upset that she would state something like this to me. I filed a complaint with the state licensing board and they were cited. I didnt take my child out immediatley, because I was a ignorant 1st time young single mother! & Ms. Shannon said she was told to do this by the director and it was an accident! WHAT!
I was not being provided with incident reports for any incidents that occurred. For example, I was told by teacher Ms. Shannon on a seperate incident a week after he was injured on the mouth. I expect a report the day it occurs, not weeks later.
On August 21, 2007, I picked up my child from the care of teacher Ms. Suh. I did not receive any incident reports nor was never provided with an answer to this incident. My child had a huge bruise on his forehead bigger than the size of a plum. She told me she didn't know how he got it, even though he was in her care. Robin questioned all the teachers, and he did not have a bruise, and got it while in the care of Ms. Suh. Robin told me she did not have an answer to how he got the bruise, and said, "It's one of those Life mysteries". This is unacceptable! Then a few days later, I picked up my son from the care of Ms. Suh, I asked her to change his diaper before we were to leave because she hadn't changed him & he was soaked & had poopy! , She grabbed my son by the arm and pulled him toward the changing table. My son was screaming and crying. So I carried my child away & upon getting him in the car, I noticed red marks on his wrist and it was red and swollen with the impression of finger marks. I addressed this issue to Donna and showed her the marks on his wrist, and she told me that this was an accident and that her staff is trained. I had to take my son to the doctor, as his wrist was still swollen days later and was showing bruising. He was hesitant to use his wrist, and I suspected it may have been sprained. Donna stated Kindercare would pay for the doctor bills, and that she spoke to Ms. Suh and she said she apologized. I filed a police report and I filed a complaint with the State licensing board of CA. For all three issues I got excuses that "our staff is trained and it was an accident". BULLSHIT! , I should have immediatley took our child out after the 1st issue, After this they are lucky me or my child's daddy didnt personally violate the director's very own rights! read more
