We used this provider for my Mother's care…read more They are very well organized, expeditious and efficient with care, and extremely compassionate. They helped make the hospice process peaceful.

During the pandemic, my mom was diagnosed with Alzheimer's. It progressed quickly, and I was left…read moreto care for her on my own after my dad died from cancer in 2022. Buena Vista was recommended by her geriatric doctor at Kaiser, who told me that their care was better than that provided by her own employer. I took her word for it and scheduled my appointment with them. She was accepted quickly, and from February 2024 through September 2025, she was in their care, providing several visits to my home per week. There were some bumps in the road, which accounts for four stars instead of five (mainly due to under- or constantly revolving staffing and an original social worker who should be in an academic line of work, rather than a public-facing one), but overall, it was a positive experience and I would recommend BVH to anyone in need of such care for their loved one(s). I would have been doomed without the medications and supplies provided by BVH. Having to navigate her care by myself was more difficult than I can put into words-- you never imagine having to wipe down walls that have been finger-painted by the feces of a 70-year-old, or carrying the dead weight of a 120-pound woman from a bathroom to a chair because she's forgotten how to use her legs. Her social worker (Marci) stayed with me on the phone while I vented and cried, and offered warm words of kindness. The volunteer coordinator (Kellie) gave me friendship when my world had dwindled down to nothing but centring around my mom and her constant supervision. My second volunteer, Jacky, was amazing. We formed a friendship and still text each other weekly. Unfortunately, because my mom remained on hospice for more than the typical length of time (3 months), due to her condition, she cycled through a handful of nurses, but we ended up with the nurse we liked the most, after she came back from maternity leave. Karen is one of the sweetest people I have ever met in my life, and she always showed what felt like genuine care and concern for my mom, as well as myself. Estephany was a godsend. I feel that the most underappreciated "angels" of hospice are without a doubt the bathing assistants. They have to put up with tantrums, screaming, crying, and general awkwardness of showering and dressing injured and elderly people who are scared, confused, and sometimes violent. She felt like a friend to me in the time she was with us, and I looked forward to her visits. She was so good with my mom. I'm starting to cry as I type this because she had to endure the same weird ramblings and repeated questions three times a week, every week for over a year, and always did so with a smile. She treated my mom like a human being, with love and respect. That is probably my biggest takeaway from my experience with Buena Vista-- they allowed my mom, who suffered through this tragic disease, to spend the last leg of her life with DIGNITY, which is in short supply for the addled and elderly, trapped in their failing bodies and minds that betray them. Thank you to everyone at BVH who helped us during this dark time. Your generosity will never be forgotten.

I cannot say enough good things about CC&H and Usha (owner). When my Father reached the time of his…read morelife that required hospice care, we were referred to Usha and her company specifically. The last days of our loved ones is very difficult and a family needs love and care from the outside as well. Usha and her entire staff provided that love and care for our family, not just Dad. I give the highest recommendation I can give. God bless you Usha and staff! Pastor Randy

C C & H gave my Family member so much time and detailed attention. They were always there when I…read moreneeded them. I feel very fortunate that someone recommended them to me. I don't usually write reviews- but I wanted to say a few words because this is a first class Company.

Corine helped my grandmothers passing be peaceful. I am so grateful for that it's all we could…read morehave asked for. Thank you

This staff was simply outstanding. They were knowledgeable, professional, efficient, responsive,…read moreall the while being compassionate. During such a difficult time for our family and the decision to bring in hospice care, they addressed all of our questions and concerns. Thank you to the team that helped my father-in-law during his transition, you made a huge difference.

We are eternally grateful for the care that was given to my father at Brookhaven. Not only are the…read morecaregivers kind, caring and trustworthy, the place is kept very clean and home cooked nutritious meals are prepared every day. If I could give this 10 stars I would! Prior to placing my father at Brookhaven we had a TERRIBLE experience at another nursing home. Thank goodness we found Brookhaven.

My mom was at Brookhaven Assisted Living (the Lexington house) for 6 weeks.. I highly recommend…read morethem . Gigi, Sam and the house staff are truly professional and caring people. The house was super clean and the homemade meals my mother throughly enjoyed... Thank you all for making my mom feel like she was at home... Xoxo Julie

Absolutely amazing staff!! Quality experience! And know how to take care of those in need!…read more James Carter Jr MediZoom Transportation

My grandmother in her 90s had 2 fractures in her pelvis and Mission Home Health only have 1 session…read moreof physical therapy per week, and after 1 month they switched to twice a month, totaling to roughly 8 sessions in 3 months. This is nothing compared to other home health services we have had after falls, which has typically been 16 sessions (usually they provided 2 sessions a week for a month, then renew for another month). Since the manager never called me back I'm not sure why. I hope their accountants are happy with their margins because I'm underwhelmed by their care.

The staff at Marissa House was very caring and really passionate about taking care of their…read moreresidents. We had an all around good experience.

From the owner: Are you looking for a home for a parent or loved one? Marissa House is a residential care facility…read morefor the elderly specializing in individualized non medical care. We provide assistance with laundry, meals, doctor's appointments and all daily needs in a small private, warm and friendly setting. Call for a tour today! LIC#425801847

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars

Wonderful organization. From the moment i picked up the phone to call and get my loved one on…read moreservices to even after they passed, Livingston was great!

Both my son and I had a very bad experience with this place. They tried to say, they had multiple…read moreattempts to come out, the therapist only came once and refused services due to a new finding. We did what was told by the therapist (Sarah) and now because I said she never left a message on my phone for further service. I mean she was trying to come on her time and not think of our ability (last minute). We look like the bad ones. Nope, I won't allow her or this company to make us look like the bad people. It's called lack of communication. I didn't mean to rate it but that's the only way I can post this review.

This is the best medical care I have ever received or the care of others in my family. Coming onto…read morehospice scare was frightnening. Rebecca has been, more than kind, she is knowledgable but not arrogant.She is always letting me know the job to make my life easier. I feel so much more relaxed . I'd like the whole staff in the office recognized for their sinciere kindness and professionalism. Kind Regards, Theresa Delaney.

I'ld like to see this group raise their rating (for various reasons) so I expressed, journaling…read moreabout them when Marta dropped everything to come out. Communication with the doctor and home health didn't happen because I didn't know or convey side effects to the following: Do not use newfangled digital machines on everything! They are not tried and true and nothing like old fashioned methods. I talked, conveying concern to family members these were not good..turned, souring making injuries and a health trip to the hospital after home health had to remedy streaks from wounds! Tell your doctor they've done studies. Just say that was a bad move. Let's not try that again causing streaks! Next, I provided, asking to cover one of the wounds with a sticky band aid on hand! Bad mistake for home health because it went beyond blistering and caused panic! After getting The Wound Pros they said do it one way and I forgot and no one fully understood the potential of the wounds again! But it happened! Lastly, and no one could have anticipated and individuals don't need to know the details of repeated hospital admissions and rehab -- even a gentle alternative was too much for the wounds but through home health they got this patient moving again.