This is a dispatch service, not a local company. They will send out a random company to do your…read morerepair. The person they sent out didn't even know that they were supposed to be working on a gate and not a garage door (because their dispatch is also inadequate), he just poked at a bunch of things and then left. A different company called the next day from dispatch and were also surprised that this was for a gate. I wound up canceling bc I prefer to know what company I'm calling out; the company I was speaking to was not willing to tell me their name...not great. Such a waste of time and energy.

Fixed issue quickly and professionally. Good person to work with. Friendly, knowledgeable and…read moreprofessional throughout. Diagnosed problem very fast. Would definitely refer others to this company.

I requested service for torsion spring replacement & garage door opener. I looked online to see…read moreapprox cost for torsion spring replacement with the bar replacement also but was given a quote for 3 times the cost for just replacing the torsion spring.when I told them just give me the charge for a service charge they were going to charge me for $175 installation. I said you didn't install I want the service charge then was charged $45 and they lowered total job also down to an acceptable cost but at this time they had lost me as a customer. Beware

Springs broke with loud noise at 6am. Called several companies and these guys responded first. Tech…read morearrived by 10am ready to work. Replaced springs and cables since everything was original from 1995. Also found loose hinges and tightened everything up. Door works better than it has in years. Fair price for all the work done.

This is no longer a local company. You need to know you would be calling a large Welborn Garage…read moreDoor conglomerate as they bought out this company it seems. Great communication, Matthew (our tech) was incredibly thorough and detailed but the price was a lot more than expected. I was after a local entity and this is no longer that. Good job, same day service but a big price tag. You need to know who you are calling - its the right thing.

Thank you for fixing my door! The Door Doctor has the experience to get my garage door roller put…read moreback on my door. He also helped with the wire when I didn't even know it was too loose. I wish I had called him when my springs broke years ago. He explained how I didn't need to buy two springs when another repairmen told me I needed it. He was there for me quickly and explained everything he did plainly. I would recommend him to anyone!

They installed an automatic garage door opener on my existing shop door about a year ago. I have…read morebeen extremely happy with my decision, it has very quiet operation and works everytime, in the cold weather it may go and down over a dozen times in a day. I am very happy with the quality and price of my investment, and it can be removed simply if I decide to move locations

Prompt and awesome service!! Used to install new 16x8 door. Quality product, professional and very…read morepersonable. Goes above and beyond to make sure you are satisfied. Highly recommend!!

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

Had Viking come look at my existing system to recommend changes. The guy they sent was professional…read morein time and walks through all his recommendations. Not pushy at all, just very factual and made it easy for me to make decisions. Highly recommend Viking for all garage door needs.

Found Viking online and they did not disappoint. Dominic was super friendly and explained the work…read morehe did and what I might need in the future. Could not have asked for a better experience!