10 stars for Carquest in Hearne. My check engine light came on about 10 miles outside of Hearne…read more I went straight to Carquest, and the friendly lady at the counter offered to come out and run a code scan for free. I needed 2 parts that were fairly simple to install. They had 1 in their store, and the other was at a store about 20 miles away, Can't recommend them highly enough. I'll be back!!

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

We blew a tire out on our camper while on a road trip. Andy was incredibly helpful in making sure…read morewe had the right tools to change the tire. He even stayed past closing to make sure we were okay! Great place!

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

RUDE, RUDE, RUDE!!! I called to ask if the hybrid battery that I was looking to buy was tested, and…read morethis rude *female Dog* answered the phone aggressively, yelling at me. I do not like being yelled at...so they can take that battery and charge up her attitude.

If you need quality used parts, DO NOT USE THEM! Maybe for a headlight or something, but nothing…read moremechanical. The part we purchased worked for about 12 hours & quit. We wanted to get our money back within 24 hours, they refused; just wanted us to bring it back & trade. They will not get business from us again, for any parts!

T- boned by a bonehead in my m-i-l's very well kept 2008 Jeep Liberty. Front & rear passenger size…read moredoors caved in; and a lower jam / sill wrinkle. I called Highway 79 on a whim and asked if they were interested in doing the work. Keith said, "Sure, bring the vehicle by". He inspected it; was very communicative, and informative. The shop is clean, professional. The initial online claim check from GEICO turned out to be a little bit under the repair estimate, so Keith called the claims adjuster and dealt with it himself. Did not push it off on us; no muss - no fuss which is great appreciated. GEICO furnished the balance. The body work: excellent, quality body work, completed in a commensurate time frame: 20 days from drop off to "pick 'er up - it's ready". The entire car was cleaned, detailed, washed, waxed, buffed. While I hope not to get hit again, but if I do; Hwy 79 Collision gets my business, no questions asked. Thanks for making a stressful situation east and smooth! D. Hoop / P. M. Goldstein Flynn, TX

Well! I stopped in today 7/26/23 around 6 pm. Apparently I was invisible in a bright pink shirt…read morewondering around trying to decide which bulb to purchase for my Honda civic brake light. Since NO ONE was going to ask if I need any help. I finally ask Taylor for some help. Obviously he wasn't thrilled since he was standing next to the shelves eating pizza. After looking around he picks out the bulbs I need & I pay for them. Naturally I have questions as to how to change it out. Taylor tells me to look on YouTube because there are literally millions of videos which will show me how to do it myself. I asked if I need any tools ? He says no. I'm thinking ok! Because I sure don't want to get a ticket since I don't know how to change out a bulb for my brakes. And gee Mr auto parts store clerk! I get it. I'm taking you from your pizza but could you do better than that ? Welp I go outside & grab my owners manual & I start trying to pull the holder for the bulb. I look in my manual & it states I need a different size. Back into the auto parts store & this time a guy with blond curly hair looks it up but assures me it's the right bulb. I suppose I should not ever refer to the owners manual because these two geniuses are sure not going be more forthcoming. Do I need to mention that it's 101out there? In Texas ? No? Ok. After being unsuccessful trying to remove the other bulb, I decide to drive home. At this point I was hoping a cop would pull me over because I was going to ask him for help. Because gosh darn it all, O'reillys sure doesn't go above & beyond to help any customers. All I can say is that in the past I've had really nice people assist me. Clearly it was my fault I went to O'Reillys. Guess where I'll go the next time I need something ??? Damn shame! I've used O'Reillys since they were Hi/Lo in the late 90's. Awful customer service. I was very surprised. Wonder if they would let their mom/wife/sister etc drive around with a burn out brake light ??? Because guess what? I do not have family & I had just left Physical Therapy this afternoon at Baylor Scott & White so the last thing I needed was such indifference. At least at a convenient store buying a bottle of Gatorade I get greeted and told to have a nice day. Imagine my surprise when I read that they can in fact install a simple brake light bulb. Hmmm Must be nice but the store located in College Station on hwy 6 is NOT the place to go to if you need assistance. Never again !

Back home I always choose AutoZone over O'Reilly's…read more Several weeks ago I was visiting my parents and we were working on my dad's truck. We needed a few parts so we went to several AutoZone locations first. While we were able to get several parts without issue, we couldn't even place an order for another part we needed and didn't get much help at either location we visited. While running some other errands I suggested we cover all our bases and check out O'Reilly's before changing our plan of action. This one was nearby so we stopped in right before 11am. When we entered there were maybe 4 or 5 young employees all helping someone- fairly busy for a weekday. The manager finished up with the person he was helping first, so we went to talk to him at the counter. Unfortunately, I didn't get the managers name, but I wish I did, he alone was worth the trip here. He was both knowledgeable and helpful. Not only did the manager have a great suggestion to bypass getting the part, he even pulled up another company's website for what we were looking for. It was a company my father had used before, so he was pleased with the suggestion as well. Not a lot of businesses like this will think outside the box for other solutions, nor risk losing money by recommending someone else. The managers also helped us find the remaining items we were looking for while simultaneously overseeing his employees consultations. I was very impressed! By mid afternoon the truck was up and running and we were on to the next thing. I really wish I could give the manager the appropriate recognition with a proper shout out, but I'll definitely be returning HERE when I'm in College Station and have an automotive need.

Very friendly, knowledgeable people working behind the counter. I huge plus is the lifetime…read morewarranty on parts, don't need to keep your receipt because they look things up by your phone number.

They know their stuff at this location near A & M University. Expedient service... good sales…read more Highly recommend.

Very pleasant staff. Helped me select the correct tool for the job as I Could not reach my…read morefriend,who sent me there, by phone

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!