Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

My kitchen pipe broke and water was seeping up through my floorboards. They came out the same day I…read morecalled and provided fans and dehumidifier. They were informative and made me feel assured in their processes. The communication was great from my 1st call with Brian, and continued contact with Jose. During the water mitigation, Jose never made me feel like I was a bother or asking too many questions. He and Miguel did a great job on the demo. They were conscientious & did a great job in preserving my countertops and keeping my home clean. I hope I this does not happen to me again but if it does, they will be my first call.

Would give 10 stars if I could!…read more Professional with prompt correspondence and use of convenient electronic document and payment options. Most importantly, did not try to upsell any additional services. Can't comment on pricing as first impression was so great, I didn't feel the need to shop around. I found the price reasonable, affordable, and in my personal budget. As a seasoned homeowner, I know the importance of matching price and value. And this was spot on! (No pun intended) Thorough, knowledgeable, and patient with all my questions and concerns. Zach explained the processes of leak detection, showed us where the leak was, and how it would be fixed. He also addressed and fixed other leaky and poorly flowing fixtures inside the house, walking me through how to fix them if they become an issue again. After the job was complete, everything was left clean and in better condition than when the job began! Zach cleared roots that had intruded into my water meter box, and sealed around an outdoor water spigot. I have already recommended HotSpot to coworkers and shared info with the neighborhood group chat. Thank you Zach and Amanda and look forward to using you again (bc large trees in old neighborhoods guarantee leaks every few years and I don't know how to fix anything around the house) Thank you sooo much again!

Our rental property had a mainline leak and Zach was able to diagnose and fixed it. I called…read moremultiple places to get a quote and Hot Spot Leak Detection was the most affordable. From customer service with Amanda to getting the work done with Zach was a great experience. I would highly recommend them to everyone I know and will keep them in contact. Thank you so much Amanda and Zach.

Rocky is amazing, as a person and an expert in remediation and restoration. I highly recommend…read moreRocky and his family team. When I called it was my good fortune that he was able to come within an hour. Immediately he reviewed the mold report and developed a game plan. I had the utmost confidence my mold issues were going to be resolved. He involved me in each step of the process explaining what was discovered and what was to be done. His honesty and integrity is second to none. With his years in this business he has a wealth of contacts to assist in completing the projects to returning your home to its original state. These contacts have the same qualities of honesty and knowledge.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

They were great to deal with. Good advice communication. Chad was very helpful with a bad and…read morestressful situation.

I reached out to Impact Biohazard Remediation (Brooklyn) regarding a unit that needed to be…read morestripped of carpet as well as thoroughly cleaned due to bodily fluids. I can't recommend this company enough. It was a tough situation, but the team handled it with so much care, professionalism, and compassion. Brooklyn, the owner, truly gets the nature of this work. She never judged or shamed the resident (who wasn't even present) and made sure everything was done with empathy and dignity. You can tell she really cares, not just about doing a thorough job, but about the people impacted by these kinds of situations. If you're looking for a biohazard cleanup company that leads with heart and respect, this is the one. Thank you so much, Brooklyn.

These guys know what they are doing and are really reasonably priced for their service. Easy to…read morereach out to and very responsive.

I had a water heater that rusted through on Easter Sunday of this year which flooded my living…read moreroom. After turning off the water to the unit, I immediately went upstairs to file an insurance claim with USAA. Being Easter Sunday, I figured it would probably be Monday when the crew would arrive. Surprisingly, they arrived on Sunday roughly an hour after I had filed my claim. The immediately went to work putting dehumidifiers and fans in place and cordoned off the area with tape and plastic liner. The following morning, I awoke to a huge pool of water that had spread to my kitchen. Apparently the water heater, which was full when the water was shut off, had finally given way overnight and had emptied the water through a good part of my downstairs. A crew came out later that day and started the mitigation process. Every interaction I had with Lawton was professional, super prompt, and especially courteous. I highly recommend!

This company was recommended to me by my insurance company for roof replacement. They treated me as…read morean insignificant person from the very start. The communication was awful. They provided a huge scheduling window and refused to communicate as to when they would start the work exactly. At the end of this nightmare, my husband stayed home three times to complete an inspection. No one showed up or called. They never completed the inspection. I have nails protruding out of my front porch covering. They did not paint the vents in the back of the house only the front showing from the street. They also repaired the ceiling inside and incorrectly reinstalled my recessed lighting. After ghosting us for the inspection they demanded payment and have never heard from them again. Horrendous customer service.

This is my second review for Green Bee and it's long overdue! Over the past 5 years, my husband and…read moreI have had MULTIPLE problems with water leaks which led to mold. Green Bee has helped us with every single mold issue. Please read my other review for more details. This past December, after having our house on the market for over 10 months with no movement, we finally were in contract. Then the Sierra Nevada foothills had the most epic storm in the past 30 years. Of course, more water intrusion. Russell had just repaired one part of the fireplace wall a few months earlier (see other review) but the whole other side failed during the December storm. Our stone veneer fireplace wall had to be taken down to fix the leak and mold. Russell was on it immediately. Because he took care of it so quickly while doing a very thorough job, we were able to close on the house just a couple of weeks late. He saved the day. Not only that, he found a wonderful contractor who rebuilt the whole wall in just a few days. We now live in our new house and fortunately, no water damage or mold. Russel and his team would be the first person I would call if we had any mold problems. He really is a kind, hardworking professional who has been a life saver multiple times in the past 5 years. Thank you Russell (and Team) for such great work and professionalism.

We had a small mold issue. I contacted Russel. His communication was prompt and clear. He explained…read morehow he would approach our problem, and helped decrease my anxiety a bit! He came, completed his work very quickly, and we were pleased to have no more mold detected after his work! I would absolutely recommend him to anyone.

We had a major shower leak and used HRC to rebuild our bathroom. From start to finish, the whole…read moreexperience went better than I anticipated it could. I was initially overwhelmed with how much needed to be done, but Dorin, our project manager, made the entire process feel manageable. Dorin was a GREAT communicator and always responded in a very timely manner. I felt like he really cared about our project and making sure things were done properly! All of the subcontractors who worked on our bathroom were professional, respectful, and did quality work. We're so happy with how everything turned out, and our new bathroom looks amazing. I would definitely recommend HRC to anyone looking for a contractor. They also have a lot of experience navigating the home insurance process which was also crucial.

I had a major water heater leak in my property. Originally it didn't look that bad and we…read moreimmediately replaced the water heater. After a couple of days we could see the damage was more extreme. I contacted my insurance company and filed a claim. The property was inspected for mold and water damage which it had. The company recommended Haldeman Restoration to repair the property. We received a couple of other bids but went with Haldeman because of the recommendation and the experience they have dealing with insurance companies. I can't tell you how lucky we were to use them. Immediately they gave me advice on working with the insurance company. Within 1 week I had been assigned 3 different insurance adjusters, each one worse than the first. Finally I got an adjuster who was responsive although she was junior. Haldeman guided me through the process and found adjuster errors that State Farm had to correct. Without their experience my claim would have been underestimated. The subcontractors Haldeman hired were all FABULOUS! Because I had replaced the water heater I had to coordinate their work directly with Gilmore which was a huge issue as they were non-responsive and unprofessional. Again Haldeman gave advice on what to tell them needed to be done and get them to the property on the day the water needed to be connected and back on. Dorin was my project manager and was one step a head of everyone, ensuring every detail was completed to his standards which are extremely high. His communication was excellent, when I was unresponsive he would call me or text. He kept everyone in line, on time, within budget, and all in a patient professional manner. Overall Haldeman was the smoothest part of this process as State Farm and Gilmore were difficult. The repairs all came out beautiful which included the kitchen, cabinets, main room, flooring, bathroom, bedroom, and bathroom. I highly recommend Haldeman, the sub-contractors, and especially Dorian.