ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

Would give 10 stars if I could!…read more Professional with prompt correspondence and use of convenient electronic document and payment options. Most importantly, did not try to upsell any additional services. Can't comment on pricing as first impression was so great, I didn't feel the need to shop around. I found the price reasonable, affordable, and in my personal budget. As a seasoned homeowner, I know the importance of matching price and value. And this was spot on! (No pun intended) Thorough, knowledgeable, and patient with all my questions and concerns. Zach explained the processes of leak detection, showed us where the leak was, and how it would be fixed. He also addressed and fixed other leaky and poorly flowing fixtures inside the house, walking me through how to fix them if they become an issue again. After the job was complete, everything was left clean and in better condition than when the job began! Zach cleared roots that had intruded into my water meter box, and sealed around an outdoor water spigot. I have already recommended HotSpot to coworkers and shared info with the neighborhood group chat. Thank you Zach and Amanda and look forward to using you again (bc large trees in old neighborhoods guarantee leaks every few years and I don't know how to fix anything around the house) Thank you sooo much again!

Our rental property had a mainline leak and Zach was able to diagnose and fixed it. I called…read moremultiple places to get a quote and Hot Spot Leak Detection was the most affordable. From customer service with Amanda to getting the work done with Zach was a great experience. I would highly recommend them to everyone I know and will keep them in contact. Thank you so much Amanda and Zach.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

This business I recommend ! They are not high pressuring . They are really a great family owned…read morebusiness . Thank you for your assement .

I can't begin to say how happy I am with the work A1 Pro Property Restoration did for me. When my…read morehouse was flooded I called A1 and they responded quickly, vacuuming up the water and placing fans and heaters where needed. Plastic was hung to protect cabinets and dry areas. drywall had to be removed to prevent mold. All this was done in a very professional manner. All of my belongings were carefully, professionally packed up for safekeeping. The old hardwood floors were removed. New floors were installed, drywall was replaced and walls were painted. Then all of my belongings were put back where they belonged. All of the contractors worked hard and did a great job. The best part was how A1 worked with the insurance company, making a hard job easy. I can't say enough good things about A1 Pro Property Restoration. They left my home better than before the flood.

The owner Daniel really is a professional Quick to respond and leads a great team. They were Very…read moreneat and clean during a messy mitigation situation and very communicative. Works with insurance claims very well.

These guys know what they are doing and are really reasonably priced for their service. Easy to…read morereach out to and very responsive.

I reached out to Impact Biohazard Remediation (Brooklyn) regarding a unit that needed to be…read morestripped of carpet as well as thoroughly cleaned due to bodily fluids. I can't recommend this company enough. It was a tough situation, but the team handled it with so much care, professionalism, and compassion. Brooklyn, the owner, truly gets the nature of this work. She never judged or shamed the resident (who wasn't even present) and made sure everything was done with empathy and dignity. You can tell she really cares, not just about doing a thorough job, but about the people impacted by these kinds of situations. If you're looking for a biohazard cleanup company that leads with heart and respect, this is the one. Thank you so much, Brooklyn.

Update 1/26: Finally get a meeting scheduled with Gomer. One hour before the meeting I get an…read moreemail stating he has to reschedule. I didn't get a phone call, and was on my way home to have this meeting, I happened to open my email, and see that it was cancelled. I email and call, and finally the office personal connected me with Gomer. He states that I am responsible for getting the cracking and broken floors fixed from the subcontractor that Lawton hired. So again, the run around. After reaching out to the California Contractors State License Board, I have confirmed that this is the responsibility of Lawton, and not to be put on the homeowner. No one is getting back to me. Update 12/25: We never heard from Devon again about rescheduling, I checked in with her almost every other day tried calling tried texting tried emailing after two months of no response. Reached out to Gomer Masumbuko (COO). Let him know what was going on, he informed me that Devon Kelly had been let go from the company. I sent him all the texts I had from Devon. He said we would connect in two days. Weeks go by, I have to repeatedly attempt to connect with Gomer. Update 10/25: reached out, at least once a month, to get the work scheduled. I sent updated videos and photos of the pieces that were breaking more and more, and the new spots. We kept getting the runaround. Stated our concern that we were coming up on a year since the floor was finished. She said the floor was ordered and we set a date. We were canceled on the morning of. Update 2/25: Reached out to Devon, project manager, to let her know that the warranty work done in the original area (kitchen), by the subcontractor that Lawton had hired, was failing. Planks of the flooring are cracking and separating. Also, lots of loud popping and cracks. She confirm that that should not be happening, and was going to get it warrantied from Home Depot, where the flooring was purchased from. update (12/24): Our floors have been redone. I didn't think anything would come of leaving my review, but Lawton did try to make things right. The manager that helped us, Devon, was great. She was available to text, with questions, and wanted to make sure we were happy. She even scheduled additional work for us with the subcontractor that Lawton had hired to put the floors down in the warranty. Update: Since posting this review the COO has reached out and informed me that the crew, that worked on our home, no longer works for Lawton Construction. They are going to try to fix some of the things, that they can fix, and apologized for everything we went through. I will update this review once again, once the work is redone with a new crew, under Devon Kelly. Original review: Terrible, terrible, terrible! So many things went wrong with this company, and the job never got completed fully, and the craftman ship is awful. There is grout that is missing from tile on backsplashes. Workers didn't turn off water and had gallons of water that leaked into crawl space, so needed additional mitigation team, which of course they wanted my insurance company to pay for, even though it was THEIR mistake. Had to have industrial fans running for days, and had a $400 electric bill that WE had to pay. Was told the job was "small and would take minimal time to complete, 5 weeks"well 5 months later I had to hound them to get it finished. Would talk to one manager and get one story, and talk to another manager and get a compeletely different story. Learned that they didn't have employees for the job so they found others "who said they knew how to do the job". After job was completed they sent yet again another bill saying that they had mistakes on the other one and didn't account for certain things, also their fault! A year later, the grout is coming out of the tile and have to wear shoes or feet get cut on the tile.Towel rack coming out of wall, to discover that they didn't repair and paint the whole wall- they hung the hardware then painted around it. As we look closer we notice there is paint on the cabinets, or chipped from their tools, and most of the hardware in bathroom. Paint tape left. Floor tiles left chipped. Tack holes left. Smoke detector never hung back up. A corner of wall was never repaired at all, and there is just painters tape closing up the whole in the sheetrock. We had to paint and touch up kitchen walls and cabinets after they left. Hole behind backsplash was never filled, they just painted over it hoping we wouldn't notice. Tiles on floor/wall backsplash don't line up with the floor tiles. We can't use one of our floor vents, because they cut the tiles too big and had to hammer the vent shut to make it fit! So unprofessional all around, and looks like a high school trades class did the work, but charge top shelf. Would love to have all this work redone by someone else, but we don't have the funds to spend $30K, so we are stuck with it. As another review stated, don't walk from this company, RUN!

11 months in, the project is still unfinished. Poor communication, missed timelines, and repeated…read moreno-shows have made this an extremely frustrating experience. While the initial remediation crew was professional, the rest of the process has been unreliable. I would not recommend this company if you want work completed as promised.

This is my second review for Green Bee and it's long overdue! Over the past 5 years, my husband and…read moreI have had MULTIPLE problems with water leaks which led to mold. Green Bee has helped us with every single mold issue. Please read my other review for more details. This past December, after having our house on the market for over 10 months with no movement, we finally were in contract. Then the Sierra Nevada foothills had the most epic storm in the past 30 years. Of course, more water intrusion. Russell had just repaired one part of the fireplace wall a few months earlier (see other review) but the whole other side failed during the December storm. Our stone veneer fireplace wall had to be taken down to fix the leak and mold. Russell was on it immediately. Because he took care of it so quickly while doing a very thorough job, we were able to close on the house just a couple of weeks late. He saved the day. Not only that, he found a wonderful contractor who rebuilt the whole wall in just a few days. We now live in our new house and fortunately, no water damage or mold. Russel and his team would be the first person I would call if we had any mold problems. He really is a kind, hardworking professional who has been a life saver multiple times in the past 5 years. Thank you Russell (and Team) for such great work and professionalism.

We had a small mold issue. I contacted Russel. His communication was prompt and clear. He explained…read morehow he would approach our problem, and helped decrease my anxiety a bit! He came, completed his work very quickly, and we were pleased to have no more mold detected after his work! I would absolutely recommend him to anyone.

We would like to take the time to sincerely thank and highly recommend Haldeman Restoration Company…read morefor the outstanding work they did restoring and remodeling our home after a major water damage incident. The damage affected a large portion of our home, including the entire kitchen area with damaged cabinets and walls, the laundry room, bathroom, vinyl flooring in two rooms, carpet on our stairs, and multiple electrical fixtures. From the very beginning, the entire team at Haldeman Restoration Company was professional, responsive, organized, and supportive throughout the entire process. A special thank you goes to Dorin, our project manager, and his team for making what could have been a very stressful experience feel smooth and manageable. Their communication, attention to detail, and commitment to quality workmanship truly stood out. The project was completed in a timely manner, and the final results exceeded our expectations. Not only was our home fully restored, but it now looks even more beautiful, modern, and updated than before. We are extremely satisfied with the quality of the repairs and the professionalism shown every step of the way. We highly recommend Haldeman Restoration Company to anyone in need of restoration or remodeling services. Their team genuinely cares about their customers and takes pride in delivering excellent results.

Had a tree fall through my roof at Christmas. Dorin, my representative for HRC, was highly…read morecommunicative during the entire process and always made sure to reach out to remind me of significant times when I often forgot due to busy schedules. When it came to flooring issues, Dorin went out of his way to find samples and contact people I would not have known to make it easier. He demonstrated that HRC had my house in good hands and I was always confident in the work they have done. I highly recommend HRC.