High speed water sports has a Fast an easy process The kids…read morehad a great time I will be back

These people are absolutely amazing! We rented 2 two seater jet skis for the full day and they…read moreoffered their 3 seater which was going to be available later in the day and they totally gave us a great deal. We for sure will rent from them again this summer and recommend them to anyone who is looking to rent jet skis. They have awesome prices that won't cost you an arm and a leg. Thank you guys for allowing us to have a blast on the water today.

My wife and I had been looking at boats for a very long time. We had checked out every brand and…read morebeen to nearly every dealer in Northern California. When we met Justin at NorCal MasterCraft he immediately​ put us at ease. There was no pressure to buy and he was happy to answer any and all questions we had. Making this larger of a purchase, combined with this being our first boat, it took some time and we visited Justin A LOT with questions and concerns. He was always helpful and patient. Justin even went so far as to provide a detailed and honest comparison​ of the boats we were looking at. That is what sealed the deal for my wife. We love our boat and will certainly​ look to Justin and NorCal Master Craft if/WHEN we need our next boat.

From the fantastic demonstration & delivery with Justin, the very pleasant final purchase of our…read morenew X23 with Bill, to the awesome training & support with Lysle at The Water Sports Farm, to the white gloved service with Mike T, the prompt customer service with Mike N & Kelly, to the exceptional service with James, our experience with NorCal MasterCraft all together overall has been outstanding - 5 Stars They follow through with their commitments, their techs are brilliant, the quality of service is top notch. They listen and take care of us. Our X23 is SOLID. It is a head turner. We get compliments every day on the water from NorCal's awesome color design. This boat operates and fine tunes waves so well, we absolutely love our boat and surfing sessions. Family, friends, guests, are always stoked. We love the special mesh flooring (so comfy - neat & easy to clean), heaters (are a must), bright underwater lights, very luxurious upholstery, epic folding tower, the surround sound system is so clear and just pumping. Go big, it's worth it, you won't regret it. Thank you for the exceptional experience.

Best place to rent any water sport/ boating !! We had the most amazing time at Berryessa simply…read morebecause of this team! They fill up the gas for you (only place around that doesn't charge you for gas) and if you run low while you're out on the water they come fill you up. I want to especially shout out Tessa and Jennifer in the front. We ended up changing our reservation and they were so accommodating and helpful. Jeremy and John/Jessie made me feel so comfortable with all of my questions and really cared about my family and so being safe and comfortable. Will use them next time we come out!!!

Extremely disappointed with this rental company. The customer service was unprofessional and they…read morehad no idea how to deal with customers respectfully. The tube they gave us was already torn before we even used it. As soon as we got on it, it ripped completely, even though we used it normally. Instead of taking responsibility for giving us damaged equipment, they blamed us and tried to charge us for it. They first demanded $230, and only after we argued with them did they suddenly lower the charge to $170, which makes no sense if we were actually responsible. I would not recommend renting from this place. Poor customer service, damaged equipment, and unfair charges. Save your money and go somewhere else.

Highly recommend! Jason went above and beyond to fix my Sea Doo when I seriously messed it up. I…read morewill be back for all repairs and twice yearly maintenance. Worth the drive from Roseville for the personalized service and professionalism.

Jason pretty much played me for months and I was just stuck waiting for him and all his false…read morepromises. I'd say Jason is a normal person and easy to talk to but he is completely unorganized and unprofessional as a business person and I have no clue how he stays in business. Good luck reaching him on his business line as he almost never answers it and the voice mail was always full when I called it. The few times he did call me it was always from other numbers, a couple times my caller ID for the number showed a woman's name but luckily I still picked up to hear his latest excuses. In my first experience I could never reach anyone when I'd call the business line during business hours. But his shop is really close to my house so I just drove over one day and there he was. I needed the family boat looked at, he told me to come back in a week and drop my boat off first thing in the morning on a Wednesday. I showed up right at the appointment time he set, 9am when they open but Jason was nowhere in sight. I tried to call him but he was obviously not there yet. Sent a text to the woman's phone but he never responded. So I waited... he ended up showing up somewhere between and hour and hour and a half after start if business. Bad sign but I know shit happens. He seemed really excited to get me "Back on the water" as it was still prime summertime in the middle of July. I left my boat and he inspected it that day. I think his assessment was likely correct. He charged me around $300 for the inspection but told me he would hook me up on the actual repair. Parts needed to be ordered. I agreed. He acted super weird about ordering parts telling me that I better show up for service and not leave him with these parts. I offered a deposit and he passed saying that I seemed like a trustworthy person. At this point I would receive almost no communication or updates from Jason. I had to basically drive to his shop once a week and hope to catch him. It took around a month for him to get parts. Occasionally he couldn't remember who I was and had to go through his hand written notes to find my information, no computer. Once parts were in he told me he couldn't do the job by himself and was waiting for his one staff member to start coming back to work. Lots of excuses. He did finally text me one time in late September and said his guy should be coming back soon and he could do the job in a couple weeks. I asked for a set date and he responded probably in November. On October 31st I asked him for an update but he never followed up. On November 1st I asked again, no response. Keep in mind he had my contact information regardless of whose phone he was using. I got sick of showing up to his shop randomly just to hear excuses. So for about 6 months he got nothing done. When he first inspected my boat he took apart several parts and left them on the floor of my boat. I asked if he forgot to put them back and he said don't worry I'll have it all fixed soon. Parts are still not where they belong. At the end of the day Jason is a poor businessman and does not communicate with his customers. He left me high and dry and now I'm forced to go somewhere else and pay all over again for an inspection fee and still have not had any work completed. Bums like this do not deserve your business. I advise to avoid. Being charged an inspection fee and pushing off repair for half a year is basically stealing from customers. Time is valuable and this man wasted mine without cause or concern.

Had a wonderful experience kayaking around the Fagan marsh with friends on a warm summer weekend…read more Booking was straightforward, Drew was very pleasant to coordinate with and had everything we needed to enjoy our hour and a half on the water. Looking forward to coming back to NVP for the bioluminescent tour.

We met Tanya downtown at the river walk and she set us up with a Fagan Marsh kayak trip the next…read moreday. Loved talking with Drew beforehand, learning about wetland restoration efforts and how quickly nature can rebound. The slough was peaceful and sparkling on this sunny October afternoon. We observed cranes and fish nibbling at surface snacks. In the distance, you can see Mount Tam and a bit closer--the Brazos railroad bridge. While there is much to see and do in Napa, this experience at the end of our trip was a definite highlight.

My paddle board was leaking. The young man on the phone quoted me a small fee to repair. I brought…read moreit in. Jamie repaired in 3 minutes. She showed me what to do if it's leaking from the valve and didn't charge me anything. She said she was just educating me for the future :) Super great service and value!! Thank you Jamie!!

I made an online booking and called throughout the week to ask questions since it WOULD HAVE been…read moremy first time paddle boarding. Great customer service over the phone. It made me excited to rent from this business. My booking was for 4th of July and even before I booked I did speak with them about booking and they gave me their advice. Day of, I called to let them know I'd be running a little late past my booking time, I spoke with Jamie and she said thank you for the heads up, we'll see you soon." I arrive for her to tell me that all state parks are full and she blocks bookings off after 11, knowing that I booked for 11:30. I do understand that it's a holiday and a weekend, so state parks being at full capacity is out of her hands. What I do not appreciate was her tone and attitude with us versus other customers, her not giving us a heads up knowing we were running late, and she still gave people more of the options of getting their rentals and where they can try versus what felt like she was simply dismissing us. May try to come again, but for a 2 hour drive and to receive customer service like that in person versus whoever I previously spoke to on the phone- to be determined.

The service at this place is amazing, from the person checking you in at the top parking lot, to…read moregetting you squared away down at the gas dock. Instructions were provided concisely in an easy to understand format for new drivers. We rented a Chaparral for 4 hours on Labor Day and it couldn't have gone smoother. The boat was in excellent condition and everyone had a great time. Gas came out to about $57, keeping in mind we had 5 adults, lots of food, and towed a tube during our rental period. Definitely recommend Berryessa Water Sports and will see them again soon!

What was once a worthwhile club appears to be in clear decline. From my direct experience, the…read morewarning signs are hard to ignore: management turnover, frustrated employees, and ownership that no longer seems willing to invest in the club's future. Prospective buyers should look closely before committing. The fleet is now made up of aging boats, roughly 4-6 years old, and the wear is evident. Inventory has reportedly been reduced from 9 boats to 5, including only 2 surf boats, while pricing remains unchanged. At the same time, members are being asked to move to an "unlimited bookings" model that still limits usage to no more than 3 bookings per month!!! Last season alone, boats experienced issues ranging from failed ballast pumps and broken amps to damaged railings and inconsistent availability. Yet despite reduced inventory, aging equipment, and declining service levels, ownership appears intent on maintaining the same pricing without meaningful reinvestment. Anyone considering joining should do their homework, verify the facts independently, and speak with former members. Membership has reportedly fallen from 42 to 17 and continues to trend downward. That kind of decline does not happen without reason.

I have been going to see James White since 2007... He is the best in the area, bar none in customer…read moreservice and knowledge. Love this place, I refer a ton of people to him, and always get compliments about his work from my referals. Give him a chance and he will prove why to use his services!! Thank you James for all you do!!! Very happy customer!! Jason White

Went over to visit James what a hypocrite a Mr look at me look at my s*** look what I got blah blah…read moreblah you can't afford me I only work for insurance company and not public made an arrangement to come look at my boat then he tells me it's 80 mi so I got to pay him for his mileage I told him to F off this dude is a clown

Friendly and professional crew, clean and nice looking boat, lots of fun, flexible on schedulingread more

Such a delightful day on the Bay! My Mister and I went…read moresailing with Captain Kirk's last Saturday, and we had such an incredible experience! We sailed out of Sausalito floating across the Bay. We went under the Golden Gate Bridge and around Alcatraz and Angel Island. The weather couldn't have been more perfect, and the views were absolutely beautiful!! One of my favorite parts was seeing SF from the water. The city, the Golden Gate, and the Bay Bridge all looked so tiny and beautiful in the distance. It was so fun waving to people on the shore and having people on the other boats wave back to us. It was just such a happy, fun, and delightful experience!! The crew was incredibly kind, welcoming, and accommodating, which made the whole trip even better! We were lucky enough to join Wendy from Somatic Ecotherapy, and I'm so glad we got the opportunity to experience SF this way. By the end of the trip, my cheeks literally hurt from smiling so much!! It was just a genuinely delightful few hours, and I would absolutely recommend Captain Kirk's to anyone looking for a fun and memorable way to experience the Bay. I will happily do this again!