Their agent Katie Russel is the worsts agent ever .. Mess up the paperwork so bad that it took days…read morefor Progressive to untangle .... The owner Matthew Plemons couldn't even take the time to call or take the time to fix the problem. INCOMPETANT AGENTS !!!!!!

North Georgians, I can't tell you enough, beware of Nationwide and its agents. The whole ordeal of…read moreprocessing a claim is more than a nightmare. I was hit in Atlanta by a Nationwide customer (I live in North Georgia). Their client was found liable, but the company's customer experience and the lengths they go to nickel and dime you is insane. We tried to get ahold of our adjuster after the wreck. We never heard back and left two messages on his voicemail. He eventually called back, after 8 pm, and yelled at us for at least 15 minutes (I started timing it) because we left a second message after never hearing from him. After taking our statements he told us we had to move our car from the tow lot within 24 hours because Nationwide will charge you holding fees after three days. He then yelled at us again when we tried to clarify where the car needed to be towed. With no ability to get ahold of our adjuster, I set up to have the car towed from the lot (it was totaled and couldn't be driven). Nationwide hadn't looked at the car yet because they assigned it to someone on vacation and after much pressing and being literally yelled at with a raised voice for over 20 minutes, I found someone at Nationwide who said he'd help get the car looked at and towed to the Nationwide site. Long story short, over a week after our accident, the tow yard let us know that the car was being considered abandoned because Nationwide never showed up despite their promises (we were also told we were being charged). We also had to send our adjusters the police report and other things to facilitate the process because they weren't working on our claim. Basically, the company did everything in its power to delay looking at our only car and told us they wouldn't pay for rental expenses. We still have not been reimbursed for travel expenses from the accident home even though the Nationwide wreck line told us we would be if their client was found at fault. As you can imagine, the Uber cost was high coming out of Atlanta to Northern Georgia. So here we are, no car, paying for a rental even though they accepted liability. They use CCC which undervalues your car. For example, the comps they used had over 50k more miles than our car and didn't include our Special Edition features. When you try to send comps, they ignore them. We have been without a car for over a month, have been given prices for cars that don't match ours, and have been yelled at multiple times. Also, I've spent at least three hours per day for a month dealing with Nationwide representatives, only to get my property and health valued at next to nothing. I am still struggling with health-related issues from the accident (which makes all the yelling even worse). Also, they don't accept Bluebook values. They don't accept similar cars unless they come from CCC, whose compatible vehicles aren't even on car lots - we called the lots to see if we could buy the cars. If you have special features, forget it. They are valued at nothing. We had less than 1k miles on brand new tires. We spent $700 and they offered us $25 because our tires were in exceptional condition. Good luck collecting fees for taxes or added value for things like AWD or special edition features because apparently it doesn't snow enough in Atlanta to make those valuable. Nationwide is not on your side. Use this insurance at your own risk. You won't be covered and they will undervalue your time, health and property.

The Dickerson agency is phenomenal! I needed a title bond pretty quickly and they had me covered…read morewithin 24 hours! Kim gave me some great information and David was a great help and had me in and out in minutes. Everyone in the office was very professional and overwhelmingly friendly. Thanks so much!

We have used Dickerson Agency for years and they are professional and courteous. They always review…read moreour policies once a year, automatically, to make sure we have the best rates, and send us a status update to let us know if we still have the best policies. This year for our renewal the rates went up and they fought to get us better rates, and Tierra Moore went above her calling to negotiate away a claim to get us a good rate. She didn't stop there, she continued after switching our policy after renewal to review the remaining policies to see how we could save and called me later to let me know she found additional savings and did I want to switch another policy as well. They are just AMAZING and I highly recommend them!

I called up there to get a quote on my home and car insurance and spoke to a miss Katelynn Irvin…read morewho help go over all of my options and how I would be able to get the two line discounts with home and auto and she was just such a great help and yall are lucky to have such a great worker!

Terry is very nice and professional! 10/10 would recommend! I was able to save almost $40/month.read more

John helped us work through trying to figure out if it was right for us to switch our insurances…read more He was quick, honest and a wealth of knowledge. If you need someone who is not just going to sell you something you don't need and will answer the phone when you call, call John!

From the owner: You can ask Georgia, the wise insurance golden! With 35 years of experience, we have been in Metro…read moreAtlanta, Cobb and Cherokee counties for over 27 years. As an independent agent we shop the market for you to find the coverage solutions that work best for you and your family at an affordable price. Our goal is a satisfied customer because we believe that a referral from our customers is the best compliment.

Lupita is great! She was able to get me insured quick and answered all my questions, she was on go…read more Thank you Lupita I appreciate you.

From the owner: Navigate life's twists and turns with ease, thanks to our reliable vehicle and home coverage…read moreoptions designed for your security.

Each time I have asked for support on issues or needed COIs, responses have been prompt, friendly…read moreand helpful. In particular when I have had issues with customer's requirements on COIs, the response was excellent. Filkins, Colbert & Associates supports my small business in the way that I need, allowing me to focus on running my business while they handle the insurance requirements.

We are happy to recommend the high-quality services of Filkins Colbert & Associates. As clients, we…read morefeel well taken care of and their premiums are very reasonable compared to other agencies. Our agent, Ms. Lucy Padilla is very knowledgeable. She took the time to explain all of our options and made sure that we were happy with our insurance policy. I strongly recommend their services for your business or personal insurance needs.