My experience has mixed feelings. It was new and clean…read more.. some staff were really good but a few especially one Nurses aid was horrible. Food was not prepared as required per dietary requirements nearly every meal A nurses aide was aggressive with horrible behavior. Most other staff were polite and professional but this one female pretty much harassed myself and a few others making the stress level high. I couldn't wait to leave and my knee was no better than when I went in. I hope it has gotten better. The Admins were wonderful

My Aunt was inpatient at Texas Rehab hospital for 10 days after a fall resulting in a broken hip…read morewith surgical repair. She was treated respectfully, her pain managed, and when she was discharged - her Home Health was set up and follow up appointments made. What a difference in her recovery!

I reviewed this facility yesterday, and gave it 5 stars. Today is Sunday, and I would take away 2…read morestars if they would let me. I have Orthostatic hypotension: when laying down my blood seems okay, when I set up it drops 20-30 points, when I stand there is another 20-30 point drop. The cardiologist keeps my sitting BP a bit high so I will avoid the standing drop and me becoming dizzy. I take Midodrine at breakfast and lunch. Today I was refused the breakfast meds, and almost refused the lunch med because the nurse took my sitting BP, declared it was High and I didn't need it. I asked him to take it again when I stood up, of course it dropped, and he gave me the meds. I also take pain medicine because of degenerate disc and arthritis in my back. So far today it has been refused. The nurse is refusing the medication that 2 doctors have ordered for me! This app only allowed me to lower by one star, but, you decide! Bear in mind the other review I gave for five stars I standby with the nurses and all employees. Monday through Friday it is the weekend group that has been a total disappointment. I had scheduled to go home Thursday, today's actions may cause me to go home earlier!

Very poor care! Walked in with my loved ones wound vac…read morealarm beeping for so long the battery was almost dead. Lying in a dried blood saturated bottom sheet and blanket. Puddle of blood on the floor where he had to put his BARE feet on. The nurse was angry and abusive when I complained! This facility is a disgrace! I truly wonder how they themselves would feel with this poor care if it was them or loved one!

As a seasoned healthcare professional, I can attest that the care I received at Baylor Scott &…read moreWhite Outpatient Therapy was excellent. Starting with the support staff, everyone there strives to help patients and families. Dennis is an outstanding physical therapist who is knowledgeable, professional, and caring. I wholeheartedly recommend Baylor Scott & White Outpatient Therapy in Mansfield to anyone who needs physical therapy.

Clinic did not renew contract with Texas Health Aetna so I spent 3 days dealing with Shelbie @ BSW…read moreand rep at THA to get services Pre-Authorized for me. After 3 days of above and beyond by both reps, and final approval for In-Network benefits, an office manager named "Brittney" decided that "MOST TIMES pre-auths were not honored and left the customer paying out of network benefits or full cost" so "we just can't accept you as a patient" unless you want to come as Out-of-Network. Why would I want to do that when I finally received Pre-Authorization for In-Network benefits from my insurance company????? Money-grub much? Why don't you let me deal with MY insurance company...I cannot tell you how many times I heard the phrase "no, but if you'd like to come as an Out-Patient, we'd be happy to...." Maybe the thought of continued customer service made them decide to pass me by.

My mom stayed here for two weeks after a week at the hospital for her stroke…read more To my surprise the space was so clean, no rancid or foul smells. Front desk was always welcoming when we came to visit and left. My mom's road to recovery was a positive experience here with the quality of care from all of the staff - literally every single staff member she came in contact with up until the day she was discharged. They really worked with her and were there for her at every corner and I appreciated that more than anything - especially the days we couldn't be there.

Great place. Caring people. Did very well in recouping. Very well kept and clean. The nurses were…read moreattentive

This is the best rehab center! Jennelle was awesome and I would definitely recommend her for any…read moretrouble!

PLEASE DO NOT GO HERE. If you want the full bill put on your credit after they accept you for 4…read moredays not telling you they do not even accept your insurance (they told me they did before they picked me up and brought me to the facility) Then literally left me on the side of the road with nothing. No ride, no phone, they kept all of my electric items. Absolutely Awful place. Oh and the pictures look nothing like the facility. Riverwalk huh? theres no river lol and no pool at the texas location. The people are rude and condescending. Just being honest. If i could leave negative stars I would. Honestly, Im going to ask an attorney for advice to have this removed from my credit.

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.

The entire staff - front desk, therapist's and ownerare fantastic people. I had total knee…read morereplacement for my right knee and spent close to 3 months with Green Oaks. I even had a problem with my left knee and they worked on it to reduce pain. The entire group deserves more than 5 stars. Bob W Grand Prairie

I absolutely love the staff. They are hard working, caring, friendly and they know their patients…read moreeven after not seeing them for years. Farrah and Vejay are exceptional! I've been there for every physical therapy need I've had. I'm about to have both knees replaced and I'll be there working with Farrah to maximize my full recovery.

Do not leave your family member here! Very unorganized is disconnected staff. All they want are…read morepatients who lay in bed all day.

Well, where do I start. This was April of 2023. My 88 year old mother sent here from hospital with…read morefractured pelvic and hip, Upon arrival the only person whom came in the room was a lady from kitchen to bring here some chicken noodle soup. I went down 2-3 hours later to ask nurse if they were going to come and acknowledge a new patient that has arrived. Nurse said i have to go pee is it an emergency. I said well she needs her meds due to fractures and moving her and she was in pain. she stated we do not have any orders but they had a bed ready makes no sense. paramedics did bring orders i retrieved them the next morning were thrown in a draw. Morning nurse gave me whole packet. When nurse finally got i there she said well there is the bathroom she can go to and whatever else. My mother can not walk she has fractures and she said oh had no idea. I skipping everyday crap there was awful Mother there 11 days never cleaned up. send record to Medicare to get bill paid she was doing therapy and 100% getting around in a wheel chair she never left the bed once and was never in a wheelchair Lies Lies Lies... I am contacting Medicare on this one as well. This morning they have a person who goes around changing diapers and the lady did not see my dad she walked in and told my mother to turn so she would clean here nasty ass. She was reported and they told us they fired that person and they moved her down the hall to work. My mother was double medicated with pain meds and started throwing up. I got records and have copies of when meds were given double doses (I have been in medical field for over 30 years ) so, I know how to read records, She was given a laxative and stool softener and at 88 y/o you have to be careful so they do not get depleted she got depleted from fluid loss from laxative and then next morning they say they hooked up with IV to rehydrated her no one could restart IV when it came out they did not know how.. so , that night at 830PM we came back to tell mother good night and my dad was going to stay with her and the nurse said don't go in the room i just got her quite and well we honored what she asked. The next morning got sent to hospital and admitted to ICU. Upon arrival myself and brother and sister were in here room and the shad was raised and i said do yall see these makes on her face we took pictures and enlarged them and they were perfect finger prints across the side off here face lie they grabbed face and then my dad stated she had a bruise on her back she was so depleted from fluids her sodium was emergency levels to be admitted to ICU . When we arrived art ICU the staff there said where was she staying and we told them Midlothian Healthcare and said she will never go back there Hospital and Hospice said a bad place. We had to admitted her to hospice and she passed never could get her levels back where needed to be and anyway she passed away after this in a couple of days she passed on Hospice watch. With, all of this being said I am contacting Medicare andl et them know I have records and they falsified records on her therapy. Therapy team said she has to do this so they will be paid. This is not a safe place to leave your loved ones at all. They strive on mopping floors all day but, the care sucks and no one takes responsibility even the owner does take responsibility. But, they will be investigated by Medicare and hope they shut them down. I have missed so much on this review could not post all of it. But please do not leave loved ones here you will be sorry if you do..... They sell a good spill when you come to look at place but, it is a nightmare when does are closed