WOOOOOOOOOOW!!!!!!!! AWESOME AWESOME AWESOME x's 100!!!! I am sooooo pleased with my vehicle!!!! This was BY FAR, THE BEST EXPERIENCE I've EVER had doing business with a company!!!!! They've EXCEEDED on EVERY LEVEL!!!! Their customer service was TOP NOTCH!!! From the VERY FIRST DAY my vehicle went in for body work right up to the day of completion, they were VERY PROFESSIONAL, kept me WELL INFORMED, with EVERY UPDATE concerning my vehicle!!! And MOST OF ALL, they were ON TIME WITH THE PREDICTED ESTIMATE of when my repairs would be done!!!! Better yet they had my vehicle DONE BEFORE the estimated time!!! Annnnnnd when I came and picked it up....WOW!!!! I couldn't believe my eyes!! They made my vehicle look BETTER than it did BEFORE the accident!!! From the Manager, Front office staff, to the technicians, they were ALL AMAZING!!! Special THANK U to John Magri and the entire staff at the Caliber Auto Body in their Marmora, NJ location ( exit 25 off of the Garden State Parkway ) for doing an EXCELLENT JOB on my Cadillac!!! Besides the awesome body work they did to my vehicle, right down to the smallest detail, they also detailed the interior of my vehicle before I came and picked it up!!!! Yuuuuuup!!! They really have my car looking like a BRAND NEW VEHICLE!!! Inside and out!!!! I can't say enough about Caliber Collision except that I HIGHLY RECOMMEND their service if you should ever be involved in an accident or jus looking for body work you need done to your vehicle!!! 5 stars read more

Last year I needed a repair from someone who severely scratched the side of my car. The Mamora Caliber Collision gave me a price which was 20%less than the dealer. I had it repaired and was very satisfied. This past summer I had a similar problem and once again your pricing was very good. Right after I picked up the car, I had a problem with my drivers window not operating, I called your office and brought the car in. Once again it was repaired in a day and significantly less than the Lincoln dealer. I never write reviews, but in thinking about the service I received I needed to do it. You may be a good company or franchise, but I have to tell you that the person who always services me which honesty and respect is John Magri. He is knowledgeable, honest and doesn't tell you what you want to hear, but gives you the honest facts. When he said to me, let me order the part, I'll call you and schedule the repair, it was spot on. That's what needs be done in more companies....tell me the honest facts, not what I want to hear. I have recommended three of my friends to your Mamora business and JohnM handled them all with great satisfaction. Keep up the good work! Ron D Ocean City 3 Repairs totally almost $3k read more

Five stars for Sunshine! My car flooded over night in Ocean City and I had it towed to a dealership in Atlantic City. The dealership had my car for seven days and did not even put my name in their system. I called Caliber Collision to see if they would be able to take my car and Sunshine explained that they were incredibly busy, but that they would take my car if they could. Sunshine went so far above and beyond anything I ever could have asked for. When I called today, Sunshine immediately asked for my claim number and said she would contact the dealership to determine what the status of my claim was. She called me back multiple times with updates and remained in contact with me and with the dealership to ensure that I received appropriate service and communication. Working with insurance companies and repair shops can be an immensely frustrating process when filing a claim, but today I felt heard and that made all the difference. Sunshine went out of her way today to help me and I couldn't possibly be more grateful. read more

I was in an auto accident and the rear portion of my car was completely destroyed. Right after the accident my husband dropped the car off at Caliper Collision in Marmora NJ and we left a message on their answering machine since it was late at night. First thing the next morning Caliper contacted my husband that our car would be looked at right away. They worked very well with my insurance company and adjuster. Once the repair was autheorized by insurance, the repair was done quickly and I was given updates along the way. If I called and had any questions- It was no bother to the staff and I was left with confidence the work would be done well. once my car was completed- it was BEAUTIFUL. They cleaned the whole car and it looked good as new. The extra care and customer service from John Magri and his team really made this stressful event A LOT less stressful. I would recommend Caliper Collision 100%. read more

Thanks to John and Sunshine of Caliber Collision in Marmora for all their help and professionalism in coordinating to get my car repaired after an unfortunate accident. Being in a car accident is very upsetting and inconvenient on many levels. The staff at Caliber in Marmora, NJ made the process of getting the damage to my car fixed so quick and easy. They kept in touch and updated me on the progress of my car service throughout the time they had my car. It was completed well within the time I expected it would be completed and within the time they told me it would take to complete. And the repair work was fantastic. My 6 year old car looks like it did when it was new after they were done. I highly recommend Caliber Collision in Marmora, NJ if you ever need body work on your car. Ask for John Magri or Sunshine Jones. Thanks again. read more

This circumstance was not my doing to begin this review. I was sitting still in a line of cars when all of a sudden I was rear ended by someone else. I made contact with the insured insurance company and was told Caliber collision was in their network. I made an appointment to have the vehicle looked at and met with the team at Caliber. I was at ease from that moment on (John Magri was my estimator) took control of explaining to me how this was all going to work out. I was set up with a very short date to pick up a rental provided by the insurance company and had the vehicle repaired and on the road in no time. I can not thank enough times John Magri keeping me in contact with a final finish of completely satisfied results. I highly recommend if you need a body shop to see him. Thank you again for taking great care of me. read more

My car was hit in a parking lot. I did go thru insurance and because of a previous experience with Caliber Collision, I used them this time as well. I called to set up an appointment. John Magri ( I'm using his last name in case there is another John that works there), took care of everything. John Magri made the appointment. John set up everything with the rental car company. John explained to me everything that was going to happen and how long my car was going to take for the repairs. John was right on the money with everything he told me. The process was exactly as promised. John made sure I got my car back in time. It could have not been any easier thanks to John Magri. Nice work!!! I would highly recommend Caliber Collision to anyone who may need to have their car repaired. Michael Whitford read more

My wife's 3017 Acura was hit and the rear bumper, hatch, trim,and tail light were all damaged. Caliber Collision was highly recommended to me by a NJ State Trooper. I never do reviews. So here goes. The damage was under $2,000 total. The treatment I received was the reason I'm doing this review. From the lady who answered the phone, to John M in service, I was treated as if ther knew me my entire life ! The attention to detail, and daily communication on the progress of my repair was amazing. I've never been so pleased with this type of customer service in my life. I'm 63 years old. A retired casino worker of 30 years,own my own business, and a real estate agent for over twenty years. The management should be proud and I can only hope that John is told of the job well done ! Thank you !! read more

I had a wonderful experience dealing with the people at Caliber Collusion in Marmora, NJ ! They kept in constant contact always provided me updates explained everything in great detail and we're very professional courteous and easy to deal with! They made a bad situation very good.... because nobody wants to be without the automobile for an extended period of time right? Special thanks to the GM Matt, Matt the manager, and Sunshine in customer service! They really did go above and beyond to take care of me and my car! My CRv looks brand new despite being 10 years old and drives like a dream again. I am so very happy and so is my awesome son who is my companion during many miles on the road! Thank you so much and I would recommend you to anyone... anytime ... anywhere! 2 thumbs up read more

I was in the Automotive industry in the past and know how competitive it is, and how important customer service is to succeed. Caliber Collision in Marmora understands this. They always kept me in the loop as to what was going on with my car when I brought it in after I was involved in an accident. USAA, my insurance company, had them listed as an approved repair facility as well. My repair was complicated as well because the suspension was also involved. My car looks great. The paint looks beautiful. Most importantly, it drives just as well as it did before I had the accident. John Magri and the entire team at Caliber Collision in Marmora did an outstanding job!. It's such a pleasure to receive fantastic customer service and that was second to none in my opinion. read more

My first visit to Calliber motors I was welcomed by John the Asst manager. I didn't have an appointment to get an estimate . That didn't bother John one bit. And even the great receptionist a Shannon. I felt like I was meeting with my best friend. John took pictures of my car.and he gave me the estimate. He even got me in early and he was so supportive because this was the first accident I've ever been in. I felt like the red carpet was rolled out for me. Please know I will be telling everyone about John and Shannon. Matt you're a very lucky to have these two wonderful people working for you. I work at Shore medical And I will be giving great reviews You should be very proud .thanks so much .My car is beautiful.thanks to John read more

I had unfortunately run into a dear and tore my truck up pretty badly....I called Caliber Collision 448 Rt9 Marmora NJ and it was the smartest decision I could have made...First conversation with John Magri the first day and I knew it was a good move...Friendly, calming genuinely nice guy...He said drop it off and they not only did an amazing job on my truck but kept me filled in all along the way and got it done earlier then expected...They made it an easy transaction with my insurance company and made it painless for me...Could not be more satisfied with the work but especially the staff...Decent people every one...Thank you John Magri and please thank your wonderful team as well... read more

John at Caliber Collision was excellent about keeping me informed about my repair, calling or texting me often to let me know the status of the repair. He also ensured that the car was fixed and ready to go barely a week after it was dropped off, beating the initial repair time estimate by quite a bit. Having my car rear-ended was not a pleasant experience, but John and his team made sure that that got me back on the road again quickly and with a car that was fixed and clean. I would highly recommend them if you ever have the misfortune of needing repairs because they'll quickly get you back on the road and keep you informed throughout the process read more

I bought my car a mitshubishi lancer at a lower cost since the owner that had it before hit a deer in the front minimal damage but the paint on bumper didn't match the rest of car at a close distance . I then had a little mishap on my neighbors driveway and hit my front. I had it redone at caliber collision Marmora the paint now matches car . My car looks better than it ever did ! Brand new mitshubishi parts , and a great paint job to match . Tom the manager there made the whole process pain free ! I definitely will go back to them for any needs on any cars I own . The staff is very friendly and I felt as though I knew them my whole life ! read more

Caliber Collision Marmora is great. I had a vehicle repaired by Caliber Rio Grande about 15 years ago and the service was great. After moving to Upper Township I had two separate auto claims and received the same great service in Marmora that I came to expect from the Rio Grande location. Johnny and GM To. Went above and beyond to get my truck back to looking and running like new. They were also able to help me with the two deductibles as they are running a special right now due to COVID-19 and their support for the community. If you find yourself in need of repair work, I would look no further than Caliber Collission Marmora. read more

From the very start I was greeted by John magri with a smile and eagerness to make this the most easy, professional, quick and perfect experience. That's all it took! No going back before appointment. I dropped off my vehicle as scheduled by John magri, the office was in constant contact with me and my vehicle was ready on time. Actually a little early. Plus it was a holiday week! AMAZING . My total experience was above and beyond! I will totally recommend to everyone! Thank you so so much! My vehicle is perfect! And thank you for making my rental return a breeeze . A million thanks! I'm so happy read more

My car inside and out looks like a brand new car .It only took 10 days for quality work ! I am so very happy with my car again just like when I first got it ! Thank you to everyone there at CALIBER MARMORA : manager Matt T. My giggles in the office . Special thanks to my body guy UMBERTO (JUN) CRUZ and the paint guys . From body work to painting it looks like it was never hit . this was my second time there and I will be back ! Thanks Again to all involved even enterprise rent a car so easy pick up at Caliber drop off at caliber no disruptions in my life over this ! Theresa Arno Williamstown NJ 08094 read more

Having my truck repaired at Caliber Collision in Marmora was a very positive experience. My service advisor, John Magri, did everything that was necessary to expedite the process. The service was professional and courteous. I was kept informed as the work progressed and the job was finished well ahead of schedule. The work itself was very well done and I am quite pleased with it. Additionally, John noticed I had a cracked tail light and replaced for me free of charge. That was greatly appreciated. I would recommend Caliber to anyone needing to have work done on their vehicle. Kudos to all involved. read more

You know what why am I just talkingI had an excellent experience at Calveri Collision with John Magri. It eas the best auto body service I've ever had Communication with texts and calls, made it possible for me not to have to call to see status. John with his outstanding service, communication and friendly and Informative personality was a pleasure to work with. The car was done exactly on time when I was told and if I and if I ever have damage to my car hopefully not I will return to John and team at Caliber Collision John and his team I will also recommend caliber collision to anyone who needs help. read more