Tried to upsell me on my truck during an alignment. Also dropped it off at noon and they didn't…read morecall me until 4:30.

Either bait and switch nonsense or laziness. Promised to get…read moreback to me and never did. Looks like they don't have a clue that Wyoming adopted the Uniform Commercial Code. They might need to have that explained to them.

So so kind and helpful!! Looked at our car within 15 minutes of calling and fixed it right away…read more Very helpful in a time of need. Thank you!!

When I got rear-ended I was dreading having to deal with a repair shop, but Riegel did a fantastic…read morejob. They got me in quickly for an estimate, and the repair was completed faster than expected. They took their time explaining everything to me, took care of dealing with getting paid by the other driver's insurance, and kept me updated during the process. My insurance company had recommended them, the other driver's insurance said they were a good choice, and even the rental car company who picked me up commented on how great they are. Also, they're just super friendly and honest. Definitely pick them.

Thank you to Kaleb & Daniel for showing up for me for a tire blowout on the I80. made it here very…read morefast & got me out of here very quick. thank you guys for the hard & dangerous work you do showing up to these calls on the shoulders of the highways. If you ever have any tire or truck problems please give this company a call they will 100% show up for you. I had a pic of Daniel & Kaleb but it unfortunately got deleted from yelps UI

I was camping in the Snowy Mountains and knocked the front end of my RV out of alignment. I found…read moreonly one repair garage in Laramie with an alignment rack large enough to handle the alignment. The guy behind the counter was lacking in the local Wyoming friendliness I had come to expect. In the two hours I sat there, I watched numerous locals pick up or drop off a vehicle. He was friendly and engaging with each of them, but not the new customer sitting in the lobby for two hours. The alignment technician determined a bushing needed to be replaced; the total cost was 528.93. I thought it was expensive but agreed to the repair. When it came to payment, the closing experience showed little appreciation for the 528.93. They told my wife the bushing on the invoice was not the part they put on the RV. They had used a different bushing. They didn't change the part number on the invoice; the guy just wrote it on the alignment sheet. I was curious about the difference in the cost of the bushing they put on the RV. I called the NAPA store where the part came from. They charged me 245.99 for the bushing; that was on the invoice. When I gave NAPA the part number of the bushing they put on the RV, the cost was 19.97. They had overcharged by $ 226.02. I called the owner, Troy Trujillo, and explained the situation. He said there was a lack of communication between the technician and the front desk. He refunded me the difference. There wasn't much empathy for the 226.02 error on my bill. It was a poor experience from start to finish. I would not recommend them.

For the last 3 years we have been taking our 3 Jeeps (97 Wrangler Sport, 21 Wrangler Rubicon, 23…read moreRubicon Gladiator) to Advance Automotive for all of our needs. From the standard lube, oil, filter changes to more serious trouble shooting and wire harness repairs, they have always done a first rate job, quickly and at a very reasonable price. They are always very professional, friendly and respectful.

So to start off. on April 7th I called advanced for a quote on an engine cleaning and tumbling…read more they gave me a quote of 120$ I took notes on this and compared it to places in my general vicinity. i told them I'd look for a plate for the engine but just for the time being, I wanted a hot tank and a tumble. he told me it would be a week or so due to employee circumstances. Completely under stand it, stuff happens. between the 7th of April and the day I picked it up on the first of may, they contacted me twice the day before it was done and the morning of. communication problems again I get it. stuff happens, where my problem comes in. On the afternoon of the first of may I headed in and was very respectful to the service manager behind the front desk. He told me it would be approximately 243$ aka double what he first quoted me. This was given to me without any reasoning or justification. I asked him about it in a respectful manner mentioning that when I called 4 weeks prior I had noted he gave me a quote of 120$. He immediately throws away the 243$ repair copy and changes his price on the computer to 120$. then he askes me "do you go to the tech here" I replied with "yes sir" He then tells me "that makes sense all you kids do is b*itch and complain". then proceeded to tell me I don't know the difference between a quote and a final statement. Im not sure if he gets paid on commission or salary with a bonus but regardless talked to anyone let alone a customer is unacceptable. then trying to upcharge me on a job that was extremely small. I was planning on bringing other work there but since this interaction I will NEVER recommend anyone to there service. looking back I should have drove down to Colorado. After that interaction I asked for the owners number and he happily gave me Leonards name and number and told me "feel free to call him he will agree with me". I left Leonard a long voicemail right after explaining my incident and it being 4 days later he has not tried to contact me other than there automated customer service text. I would love to speak to the owner call or in person. the ball is in there court. advanced automotive doesn't care about students or there customer service reputation here in Laramie. Along with ALL of this I will be informing every student that atends wyotech to not bring there business here. And there is no way they can have almost 600 reviews on there website while having 6 reviews on yelp. One having a "4.8" and the other being a "3" Ball is in your court Leonard.

I'm new in town and wasn't sure where to go. I ended up at Gem Auto for new brakes and some other…read moreissues. They did great work and communicated well. Staff was friendly . I Will be returning.

They made a few mistakes that led us to make a $6k decision on inaccurate numbers, then were…read moredismissive, blamed their suppliers, and refused to acknowledge any mistake or make it up to us. No complaints at all about their skill as mechanics, just make sure to get work clarified in writing first.

Does anybody have a personal cell number or a way to get ahold of Les' on the weekend?…read more terrible inconvenience I am in town from Utah with a flat tire, parked in front of the building, I'm curious if where I'm parked at will be alright, and if there's any way to get some information/possibilities of getting it fixed. Thank you

The guys at Les Auto always takes good care of me. They find what I need and ONLY what I NEED. I've…read morebeen there several times when my car acts up and they make sure it's in even better shape than it was the last time I left there. Good prices too! They won't run you up the hill and around the corner to run the bill up. Give this local business your business so that this Gem City staple can stay around!

Warren's came out to tow our van from Deep Creek Campground about 60 miles from Laramie up a few…read moredirt forest service roads. They got to us fast, helped us find a good shop in Laramie and even dropped us at our hotel. Oh--and the driver stopped to help another stranded driver on our way down the mountain. How's that for being good samaritans?

What a Great Group of people!!…read more While on a road trip from Marion, Ohio back to Fall Creek, OR we had some major car trouble. The transmission went out late Saturday night and my daughter and I were stuck. We called AAA and they sent out Warrens... and I am glad they did! We required towing and storage for a week until the transport company could get my ride home. The manager and Owner worked out a GREAT deal for the extended storage and assisted in getting it loaded up when the transportation company arrived. Stuck in the middle of Wyoming and backed into a corner it was so refreshing not to be taken advantage of. We were treated fairly and with respect by the management and driver. Highly recommend!!!!

Tyler is awesome! He had the issue with my car identified and fixed in no time. Truly glad I went…read moreto AAMCO.

Absolutely terrible automotive skills. Wrong problems were diagnosed as well as a part was broken…read morealong the way instead of fixed but did not find out untill later at a different shop. They replaced a wrong part and put it into a wrong place in my engine and when told I was not going to give my service again they became rude and hostile. Do not recommend.