Caliber Collision

(6 reviews)

I was rear-ended; had to replace Honda CRV lift-gate, trim and muffler. They were pretty fast,…read morekept on top of parts ordering, and kept me informed of the repair status. Pleasant people.

They were so awesome. The staff is friendly, Simon is very knowledgeable, and we cannot even say…read moreenough about how timely they were. The body work that they fixed looks brand new. Highly recommend this business!

Papo's Auto Repair & Towing

(1 review)

Great service! and + my car had no rear brakes and I stopped at this business and it was very…read moreaccommodating. I highly recommend and yes definitely 5 stars!

From the owner: Papo's Auto Repair & Towing is a local family business that takes care of each and everyone of its…read morecustomers. Every Customer that walks into the shop will be treated to the best of our ability. There is no problem to little or to big that we can not handle. So when you have car trouble just come on in! If you need help getting the car to the shop then just let us know and we can give you a tow.

Crash Champions Collision Repair Avondale

(1 review)

Well I'm impressed. When I dropped off my truck, they told me they were busy, it might take a…read moremonth. I figured it is what it is. The next dayi got a call from them. They asked if it would ok to flatbed my truck to another Crash Champs that can do the work sooner ( I didn't ask about anything like that) and flatbed it back to their location which is much closer to me, at no charge. It got there, they texted me every day with an update. It took 1 week and it was finished. I went to pick it up, They did an excellent job. They even washed the whole truck and cleaned the interior. In today's world I was impressed how they bent over backwards to make me happy. THANK YOU

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.

Keenan Auto Body, an Abra Company

(4 reviews)

I had a terrific warranty experience! I had my daughter's car repaired in Tennessee in 2008, and…read morethe hood had some paint wearing off. I contacted ABRA to see about warranty (on the paint) and asked if I could take to the nearest location (I now live in PA). The company made it easy from dropping off to inspect (to be sure it was covered) and to get it repaired on time. And, despite being 7 years later, it perfectly matches the paint on the rest of the car. All great staff, and especially appreciate Gerry and the Avondale team for taking care of it.

I guess in today's world you need to schedule an appointment to get a repair estimate. Stopped by…read moreKeenan to get an estimate on a repair and was told by the receptionist that no one could help me as all "her guys were in a meeting". So, I guess getting paid to sit in a meeting is more important than generating revenue doing repair work? Am I wrong?

Keenan Auto Body - ABRA

3.7

(3 reviews)

I had a great customer service experience and auto body repair experience with ABRA. The employees…read morewere very friendly and helpful, my car was repaired in the time frame that was given, they did a great job with the repair, and they even cleaned the interior of my car. Thanks guys!

I took my vehicle here for some work and the repairs were unbelievably bad. I was shocked when my…read morecar was returned. The first thing I noticed was the amount of mud and dirt that covered the floor and seats. The next issue was my headlights were never aligned. Both headlights were pointed directly down and I needed to go home and adjust them myself. Upon further inspection I noticed portions of replaced bodywork that had not even been painted! There are still things not fixed on the car that I've learned to live with. I considered taking the car back and asking them to repair the still broken parts and to please respray the replacement parts, but honestly I was too fed up with the terrible work to give them any more of my business.

Mercer Auto Body

(4 reviews)

Honestly, I loved how easy they made it for me. Mercer did an outstanding job from start to finish…read more The team was professional, communicative, and upfront throughout the entire repair process. They worked directly with my insurance company and made what could've been a stressful situation feel easy and handled. You can tell they take pride in their work. The quality of the repair was excellent the car looks great, the work was done right, and everything was returned clean. If you're looking for a trustworthy body shop that knows what they're doing and actually cares, I'd absolutely recommend Mercer Auto Body.

Eric X. was super-professional throughout the entire process…read more I'd highly recommend them.

Blitz Automotive

(18 reviews)

I recently had work here and I was extremely pleased with the knowledge and service that I received…read morefrom Bob. This is a shop that's not afraid to apply their knowledge and do real work instead of just swapping a bunch of parts out like the other shop I had been to. I would highly recommend Blitz Automotive and Bob and say that I am completely satisfied with him and this auto shop.

I am so happy I decided to bring in my car to Blitz. Recently moved to the area and brought my car…read moreto the dealer for oil change and they "recommended" I needed shocks, struts and stabilizer bar. I declined the work and knew I wanted to have a local auto garage do the work if needed. As soon as I walked into Blitz and described my situation - Bob listened and had Alex take for a ride to help diagnose. He asked for me to drop off the next day to look more closely. Sure enough, they found the minor issue - a tie rod ONLY! Not all the "recommended" work the dealer suggested. And very cost friendly too. They were so up front and made me feel like I've been using them for years. I highly recommend and will be bringing our cars there only from now on.

KS Automotive

(13 reviews)

I had my car towed here from another shop on 11/5/2025 with a prior diagnosis suggesting a…read moretransmission-related issue. The previous shop does not work on transmissions, only engine and inspection work. I chose KS Automotive because they advertised free diagnostics, had positive reviews, and were listed as an AAA-certified repair facility. I later learned many of the positive reviews were for a previous owner. The business was sold to the current owner, Jimmy, about two years ago. My transmission diagnostic appointment was scheduled for 11/8. I received no communication that day. On 11/10, I was told that no noise could be heard and that the shop had "no idea what could be wrong." An oil change was suggested but never performed. No written findings, estimates, or diagnostics were provided. I followed up again the next day and confirmed the transmission had still not been evaluated. Over the next 20 days, no written diagnosis or physical documentation was ever produced to show that an issue of any kind had been identified. Diagnostics were repeatedly delayed until a specific technician (Kyle, who only works limited Saturdays) was available. Phone communication was inconsistent. I was left without my vehicle, without answers, and without updates for most of this time. My vehicle remained at the shop for 24 days with no written estimate, no written diagnosis, and no repair authorization provided at any point. All communication was verbal and typically only when I initiated contact. My request for transmission diagnostics has still not been answered verbally or in writing to this day. On 12/2, when I arranged for an AAA tow, the shop refused to release my vehicle unless I paid for "two of the three hours" of diagnostic time--despite never providing an invoice, itemized labor, or any written documentation to justify those hours. The tow truck driver ultimately left while the owner continued arguing with me over the phone during several calls. I requested an itemized invoice and stated I was willing to pay it at least twice during one of the calls. I was never given a number. AAA escalated the situation to a supervisor, who also could not obtain an invoice. I have since filed a complaint with the Attorney General. On 12/3, my family retrieved the vehicle in person. Only then did the shop produce two written estimates for the first time. Both documents showed a "creation date" of 11/10/25, but were printed on 12/03/25--after the vehicle had already been released. These estimates were never emailed, texted, or presented to me at any point during the 24 days the vehicle was in their possession. The documents listed only one hour of diagnostic time, and the fee was waived. The vehicle was released with no outstanding balance owed or paid. I am sharing this to warn others to carefully review the shop's current communication and documentation practices before choosing them for diagnostics or repairs. My experience did not reflect what was advertised or expected, and I strongly encourage others to consider alternative options. The shop was not what it once may have been.

I had my vehicle dropped at KS Automotive by a AAA tow truck. I don't live in the area and we just…read moreneeded a tire. Unfortunately this mechanic does not deal in tire replacement. I was very upset and didn't know what I would do. The owner of garage went out of his way to help me. He called a tire store, found they had a tire. He Jacked up my car, took the flat tire off and had his assistant drive my husband to the tire store to get a new tire. Upon their return he put on the new tire and asked for nothing. These people were a God send and I would highly recommend them. They completely saved our day. THANK YOU!

Caliber Collision - bodyshops - Updated August 2026

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Keenan Auto Body

4.5

(8 reviews)

From the second I walked into Keenan I realized that every interaction that the staff has with…read moretheir clients is conducted in a way that guarantees that the client walks away not only satisfied, but feeling special. Seriously. I got in a car accident on a Tuesday night and my insurance company set up a 9:30 appointment at Keenan for Wednesday to assess the damage to my car. I got to Keenan early, and the receptionist, Sue, told me that it was absolutely no problem at all and that they'd check out my car immediately. Todd came out, took a million pictures of my car, disappeared for a minute, and then came back with an estimate to repair the damages. Everything looked good to me, so I went back to Sue to set up a time to drop my car off for repairs. She worked extensively with the folks at Enterprise to get me a rental car in the most convenient way possible for me. I mean, this woman was fighting for them to pick me up at my house at 7:30am so that I could get to work on time, and I didn't even tell her that I had to be at work on time! She was a bulldog fighting for me when I didn't even ask! She also allowed me to drop my car off on a Sunday night when no one was there, and then Todd faxed me the paperwork that you'd typically fill out when you drop your car off to fill out on Monday morning. They made everything extremely convenient and worked around my every desire. Throughout the repair process I got text message updates and phone calls from Todd. He would update me with things like, "your car is finished getting painted and is now moving on to reconstruction." One of the texts I got was something like, "Your Volkswagen is happy to be here! We're taking good care of it until it comes home." It was nice to know where my car was, what was being done to it, and the estimated date of completion. Keenan made everything seriously so easy for me. This was the first car accident I've ever been in, and, dare I say it? - it was actually not a headache at all!! The 5-day repair estimate actually ended up only taking three days, and I couldn't be more pleased. My car came back to me in better condition than it was before the accident, and was detailed and everything. I think they even polished my tires! I've been nagging my husband to get my car detailed, and he's a procrastinator so he hasn't done it. Of course getting in a car accident isn't ideal, but the folks at Keenan deserve an A++++++ for service with a smile :-) -End cheesiest Yelp review I've ever written.-

After reading all the positive reviews on here about this place should have known it was too good…read moreto be true.. We should have taken note all good review were very minor damage... My wife got rear ended in a accident Sent car to Keenan Auto Body, they fixed car but rear defroster is now broken, she has been getting the run around for a couple months now.... Bottom line is the probably either missed it in their estimate or their SPECIAL glass guy broke it when they had to remove rear window to fix damage The proper way to do business is to fix it Whether you broke it or missed it, it still has to be fixed Stay away from this repair shop if you want the job done right......

Wally's Service Station

(10 reviews)

Unsafe for a customers and neighbours struggling with 24/7 violations from this business! If you…read moreare planning to stop by and pump a gas, be careful! There is a giant hole in the parking lot without fence!!! Stay safe and choose another location.

Great work, honest, dependable crew. Far more reasonable than the competition. Definitely recommend!read more

Malik's Auto Repair

(9 reviews)

Very friendly and welcoming staff! Extremely helpful and…read morenice. They were able to squeeze me in as a walk-in for a minor issue. They even serve delicious food on Fridays at no cost!

I am pleased to recommend Malik as one of the best mechanics I have ever dealt with. His integrity…read moreand trustworthiness are unquestionable. There is no doubt that I would recommend going there.

A D's Small Engine

(3 reviews)

I have a chainsaw that needed some TLC. I found this family owned small shop in Wilmington. Very…read morenice people. Professional and experienced. I think they can fix just about anything with a motor in it. Great service. You don't see many shops like this any more. Thank you, AD!

Such an impressive experience! From the knowledgeable and friendly person who fielded our call...to…read morethe turn around time .... and expert service! Please give this business your interest! They are folks we will go back to again and again, and recommend to friends!

Leading Edge Auto & Performance

(2 reviews)

Highly highly recommended...had a huge oil leak problem.... Steve gave me the no bill diagnosis,…read moreoptions for other minor non emergent issues...was polite professional and friendly....got me in and out in about an hour and that's WITH the part being delivered...so many car places rip you off and this is not one of them...professional, affordable (not cheap but you get what you pay for no extras or unwanted stuff) quick and quality! Can't go wrong with letting them diagnose and do your car repairs!!! Will 10000% be back

I wish I could give ten stars! Steve is a great guy and does great work. Very reliable and very…read morereasonable priced. Recommend to any and everyone

Delaware Cadillac Body Shop

3.6

(9 reviews)

I would like to leave a special comment for the Cadillac Body Shop, especially for José Espinoza,…read morewho did an excellent job on my car. He demonstrated outstanding cleanliness, precision, and professionalism throughout the entire process. I am extremely satisfied with the results and highly recommend this body shop. The entire staff provided friendly, professional, and attentive service, making the experience smooth and stress-free. Thank you for the great work!

So the work itself was fine, but it took them over a week to fix my mirror, which was a bit much…read more They were not clear about using Aftermarket parts, which was something the insurance company stipulated, but no one told me that until after the fact. All of that would have been FINE, except that when I filled out the survey saying all of this, the company TEXTED ME TO TELL ME WHY MY SURVEY ANSWERS WERE WRONG! That was completely unprofessional and not the purpose of the survey. So for those reasons, I wouldn't use this company again. Very weird behavior.

Caliber Collision

(6 reviews)

Great job! Kept to the timeline that was initially given to me. Kept me informed via text as work…read morewas advancing. Friendly customer service!

I had a great experience with Caliber Collision on Germay street in Wilmington, DE. Anthony was…read moregreat! Very accommodating, professional, and they got my truck back to me two days before the promised date! I highly recommend this location. They definitely turned a bad situation into a manageable one. Thank you.

Crouse Auto Body

(9 reviews)

Crouse Auto Body took great care of my car and me! Car…read morelooks brand new ! They fought with my lousy insurance company so that I wouldn't have to! Insurance company was fine until I filed a claim! GRRRRR! I HIGHLY recommend Crouse Auto Body!

My car went off the side of the road the tow driver lied about accident cleanup fees, fees to clean…read morethe tow truck bed my bill was $900. I spoke to a supervisor and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid" -I showed proof by several videos -Abuse of power by a tow company

Road Runner

(2 reviews)

Great service. Road Runners came to my apartment and fixed my brakes on-site. Quick, professional,…read moreand very convenient. Highly recommend.

He came out early in the morning and did an excellent job with my brakes. The young man was very…read morenice and respectful. I would recommend him to friends. Pricing was very good too.

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