I contacted this business to schedule a repair estimate for USAA and my wife's SL550. They never…read morecalled or scheduled the appointment. This is the second attempt at using their "services" with no follow through.

If I could give them zero stars, I would! I brought my Nissan maxima to this repair shop for a…read moredoor ding that turned into them deep scratching my car by over buffing it instead of repairing it! $2500 for a botched job. I had to bring my car in not once, not twice but three times!!! They then tried to say the marks on my vehicle were due to blue jeans rubbing against it in 4 different areas. These are the same marks that were left on my car from them supposedly repairing it the first and second time! The owner was very rude about repairing the damages they caused. I had to call the insurance company to get another shop to fix the repairs the they caused! DO NOT TRUST YOUR VEHICLES WITH THESE PEOPLE!! Untrustworthy, Lazy, and money hungry!

Went in thinking this was a good 4x4 shop but they really could not help me. They did some minor…read morework but we had to go back and have them redo what was done, it wasn't cheap. However, when we took our vehicle back to get the same thing done they got us in and did not charge us for the work. Service guy was very helpful and understanding.

From the owner: Specializing in: - Auto Repair & Service…read more- Truck Equipment & Parts - Automobile Body Repairing & Painting - Tire Dealers - Truck Accessories

I was in a collision and went through them as recommended by progressive. Everyone I dealt with was…read moreextremely professional and thorough. I got text updates on where my vehicle was in the process and it was very easy. I'm surprised by the negative reviews, my experience was with ease and I'm so thankful because having a broken car is never fun. Thanks again!

We used Joe Hudson for collision repair as they were associated with our insurance provider, USAA…read more The repairs took longer than projected and when we returned with potential follow-on complications from the repairs, we were politely informed that there was no way the leak in our rear door, which was repaired, was related. We took our vehicle to a nearby repair shop who quickly identified and fixed the out-of-place grommet at no cost and the leak was fixed. Could not be more emphatic to avoid Joe Hudson if you have a vote with your insurance. Customer service and standing by your work absolutely matter.

They have had my car for nearly three weeks for a minor repair (bird strike) and will not be…read morestraightforward about the repairs. They lied about the progress being made when in fact, they haven't even started working on it yet. I'm livid, and each time I talk to the owner they are "waiting on a part". I learned from a very reliable source that they were not aware of any parts actually ordered at this point. I will be calling the BBB at 8:00am on July 30, 2025. Absolutely do not recommend this place!!!

Quality service. Not thrown out the door like every chain shop. Personal service by good people.read more

Michelle is the sweetest. Made me feel comfortable as a woman at a repair shop! My car is running…read morelike new.

Reason why they are getting such a low score I was told multiply times they would spray the bed of…read moremy truck for no charge when I pick my truck up they stayed they couldn't do it and that it would cost more for them to do it..... They have Nickled and dimed me for more money when I paid upfront do not pay until they have finished the job or they will do a crappy job

I am insured by USAA and cannot get them to call me back regarding damages incurred to my wife's…read moreSL550. This is the second attempt to have them address my concerns. The area is limited to DRPs that are USAA associated collision centers.

Excellent service! The team at Calibur provided excellent service on my repair and I recommend to…read moreothers