The employees and staff were knowledgeable. My vehicle looked great when I got it back. However,…read morewhen I picked it up the gas gage was on E. Had there not been two gas stations with a quarter mile of the business I would not have made it to a gas station without stalling out from an empty fuel tank. I called the business from the gas station to let them know the gas gage was on E when I picked it up. Was told the manager had left for the day but would call me the next day. No one ever called to follow up with me. I took the vehicle in because I was rear ended by a large pickup truck and there was significant damage to the back of the vehicle, especially the hatch door. Since I got the vehicle back the hatch door has been finicky in opening and closing.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Excellent service. My car sustained minor damage after a little fender bender. Brought it to…read moreErnie's late afternoon for a quote and had it by the next morning, as promised. Once the insurance co approved the repairs they contacted me and made arrangements for me to drop it off. They had it for 3-4 days - exactly what they estimated for the repairs. They are friendly, very responsive and do excellent work. Highly recommend!

Separated front bumper on curb stone. Went to mainstream body shop. Said whole bumper needed…read morereplacement. Expensive plus 2-4 weeks to get done. Did not seem right. Luckily, found Ernie's. Said bumper was fine and needed reattachment. Fraction of cost and time and looks great. Plus, very nice people. Can't recommend enough.

Had a major door ding from some ahole in a parking lot. EDR did a fantastic job repairing the…read moredent. I have used them 2 times now and would highly reccommend them for any paintless dent repair. they are fair with their pricing and the turn around is very quick.

Traded in a car and needed a paintless dent removal in the hood fast. Estimate and work was…read morecompleted fast and correctly. Looked great for not a lot of money and made me wish I had it done when it happened.

John and Nick do a great job. I don't like seeing them, because I only see them when my car needs…read moreto be repaired. It took a month for my car to be repaired, but my car was new, 3 weeks new and new parts needed to be ordered. My car looks great again. They are friendly and when my sensors were funky after picking up my car, they did the work to fix it right away to reset the sensors. Here are before photos before being repaired.

The worst customer service ever! Insurance company sent me to this crappy place where the man in…read morecharge kept on lying to me about getting my car repaired. They played with me for almost 2 months saying come in 3 weeks and after those 3 weeks told me the same. Ridiculous! Don't even bother with them! 0 starts should be available to rate this shit hole.

They fixed a side mirror problem for me in record time. Fast, professional and reasonable. Highly…read morerecommend K Auto! They are in a fairly hard to find location but they are worth the hunt!

Keating auto body is a great family auto body shop! They are super fast and reasonably priced. Our…read morewhole family has gone to them for years and would highly recommend them to anyone! We recently had some scratches and dents fixed and our car looks like new.

North Olmsted Collision hands down is the best auto body repair shop in greater Cleveland, OH area…read more Pete, Bill and the guys at the front desk provide superior customer service. They maintain timely communication from project start to finish. They handle the insurance intricacies- no small task. The techs have repaired 4 of our cars after an accident. The repairs have been flawless. I highly recommend North Olmsted Collision. Walt L.

They are very highly skilled and so nice. I remember now that it was a car mechanic who told my dad…read moreto call them. They have a great staff and very highly skilled individuals working. Most of all. I really like Bill. He knows his stuff, without any doubt. My mom even said out of the blue, I wonder if the guy who took care of your dad is still there. She described Bill and without any doubt it was him. I think a lot of places make All these promises, yet the deliver nothing really concrete.

Fantastic work repairing my Ford Expedition. Management worked with me on the different options to…read morerepair minor damage on my door and rocker panel. Also additional scuffing and minor damage in other areas. Took care of everything. My '16 Expedition looks almost new. Highly recommend. They were very professional and communicated with me throughout the process.

A 1 rating is too high. Brought my car in and was told it would be 1.5-2 weeks. They had my car for…read more3, which is fine. What is unacceptable is that the entire time they had my car I did not receive one phone call or text message (which I agreed to text message updates). It was always me calling the crash champions to track down information. When I asked why this is happening their excuse was "sometimes things fall threw the cracks and we look like idiots." Well, at least they are idiots. Once I received my car back, a part of my car on the side that they fixed flew off! This happened the same day I picked up my car from them and have driven less than 10 miles. They claim they are not at fault and refuse to fix it. Also, their final price was also 5.5 times the initial estimate from the insurance company. I would take my car anywhere else in the world than this company. It's been a miserable experience by dealing with incompetent people, piss poor communication and terrible service.

I recently was involved in an accident! I took my vehicle to J. C. Auto body for the repairs!…read more From the moment I stepped into the shop I was treated great and everything they promised was performed on time and work was professionally done with a wash and vacuum to complete the project! I would highly recommend J. C. Auto body to anyone that's looking for topnotch body work on their vehicle! John Seelie

This place is amazing! They're professional and (my favorite thing) efficient. You don't waste…read moreyour time there waiting, they call when they say they're going to call, and have the car fixed when they say it'll be fixed. I appreciate the communication, commitment , and easy going staff! Thank You!

"I don't know whether you are incompetent or dishonest" This…read moreis what we told him after he did a brake job on our car. We had to take the car to someone else to get the brake fixed.

I found so many mistakes from a simple tire mounting and balancing procedure…read more 2 of the tires leaked and i had to have them remounted. EVERY one of the Aluminum lug nuts were way over torqued and had a major problem getting them off. So glad i did not give him a more difficult project