I called in Bagel Nash today after a negative experience at their Spinningfields store last week,…read morewhere they gave me the wrong bagel. I spoke to SImone on the store, who works at both branches and she was nice enough to speak to the manager and let them know they owe me a free bagel! Just to confirm, I've not received anything free for writing this review and it was only because they got me the wrong bagel last time!
This store was much busier than Spinningfields, mainly with it being inside the Manchester Arndale.
They had a nicer, wider range of drinks here including San Pelegrino and some nice iced teas, however the range of newspapers was a lot poorer, despite a newsagents selling them just across the way!
Luckily I bumped into the person who served me last time at their Spinningfields branch, because of the opening times and that both stores are so close to each other, most staff seem to work at both. She was once again really nice, and apologized for the mishap and made sure I got my free bagel to make up for it. To be fair, it still wasn't free having originally paid £4.20 for the Mexican Chicken bagel, I could not eat as it was disgusting.
My Salmon bagel was quite nice, they put on a nice range of salmon, mayo and the lemon, and it made the bagel taste quite nice. It was a decent portion size and was a nice, enjoyable gluten free snack, which normally are hard to get hold of. It wasn't perfect, for example on its' own the bagel would have tasted poor and dry, and the salmon did have a chewier part and a few bones (or something like that).
As I said, the waitress who served me here was quite nice, but most of the other staff sadly were not as good, luckily the woman who served me last week stepped in, or I probably wouldn't have got my food they promised.
3 stars as it is average, perhaps just above average but still not warranting 4 stars yet. The price of the bagels normally is a little to expensive too, especially with gluten free costing an extra 60p!
UPDATE: A huge decline on quality, where my recent Tuna Mayo Gluten-free bagel was bland and hard, with poor service too, with staff seeming rushed and rude yet service time still taking longer than I'd like too are a big factor in making this place suffer a huge downgrade, sadly it is one to a single one-star rating.