Absolutely disgusting service. Audi are withholding my deposit, which was paid for a car that I didn't receive! If I've got any advice its to shop at Audi Tunbridge wells. More variety of cars and much better service. The beauty of them is that Mark Stevens a 'manager' of Audi Eastbourne does not work there, this so called manager is rude, loves to speak over you and shout on the phone as well as hanging up when he refused to listen to any of my points. Whats makes it worse is the fact my brother brought a car from them at the same time, and they DIDNT pay the finance off on his part exchange meaning he was billed for a months payment on a car he didn't own! The Used-Car he also ordered was sold as having 4 brand new tyres, upon further inspection 2 of the tyres had considerable chunks of tyres taken of the walls, and in the managers words "we fucked up". This is also not the first time I've had family members treated like crap from Audi Eastbourne, if you aren't buying new, good luck getting any decent customer service. read more