This Caffè Nero is in a good location within York city centre, it is right next to JORVIK Viking Centre and is part of Coppergate Shopping Centre.
The location has been refurbished since my last visit, it not only looks a lot better but the seating is more comfortable and appears to be much brighter and more welcoming, this was a much-needed improvement and I'm glad they've finally done something!
The staff here were pretty friendly, the barista who served me offered to bring my drink to my table, which is a simple gesture but shows good service.
I was pleasantly surprised to see my Iced Latte served in a real glass, virtually every other chain coffee shop serves it in a plastic cup, this is not only better for the environment but it feels like they weren't trying to get rid of me.
I wasn't impressed with the coffee quality, it was weak, bland and a little watery. They do have a list of speciality beverages that I might try next time.
Probably the best service and opening hours out of a poor selection in York city centre in terms of places to grab a coffee, the seating area and toilets were also clean and the extras stand (napkins, sugars) was well stocked. 3* read more