The shop is great, but this review is specifically for my recent experience with Vega in the…read moresnowboard section... I rolled into Tahoe with two brand new pairs of Burton Step On boots... two different sizes. I bought them online sight unseen. Kind of a last minute trip. So, I went to Tahoe Sports Ltd. and asked the guy in the snowboard section if he could help me get them sorted even though I hadn't purchased them - he said no problem! I spent about an hour with Vega trying them on, tweaking them with inserts, talking through how they felt, using a toe box during the heating process, etc. It was a great experience! They charged me for the inserts and a nominal fee for the fitting help. I rode them all that afternoon and all day the following day - they were perfect! And, I hope he sees this review so he knows that :-) Just as he said, when I was riding them, the toe box was fine, and everything was comfortable. Because the bindings are essentially built into the boot (I had the Pro Shot X's), they are super snug and so when I wasn't riding on breaks, I would loosen the BOAs and take a break. But anyway, the experience with Vegas was perfect. If you have trouble with your snowboard boots, or want new ones, you should definitely go see Vega in the board shop... even if you bought your boots somewhere else... they literally do not care at all about that part at all... they just want to make people comfortable in their boots! Thanks Vega and your colleague (I didn't catch his name) - you guys were awesome Trevor

This was hard to give a one star but they absolutely deserved it…read more I have purchased gear here a while ago when I was a ski patroller. The service during that interaction was excellent and I still love my fitted boots. I came in today because I am due for a new pair of boots and know this store has an excellent selection. I was unable to really take a look at any new boots because the management was conducting a job interview in the boot fitting area. Not sure that is the place for an interview bit that was not even the bad part if you can believe that. While looking at some boots on sale a worker identifying himself as a boot professional and fitter walked up. I told him I had purchased boots here before and loved them. I started to talk about the boots when he interrupted me and stated he will not talk to me about boots (yep I was thinking the same thing you are right now WTF!). He then said he had to look at my foot first or he had no recommendation. Ok I understand that but you can still let me know what the new boots are different pricing etc. He absolutely refused to discuss any boots and then said he has to charge me to look at my foot. There is no way I would let him do anything for me if he was the ski boot foot guru of the world. I had $1000 ready to spend on a boot. Instead I walked out never to return to Sports LTD. In case you are wondering it was an older gentleman in his 60's with a grey beard and no name tag. I will find another boot fitter.

The staff is very friendly and patient with our group of six. Reasonable price for the rentals. We…read morecame at the very beginning of the season so it's not busy that they were flexible with returns. It's super close to the town center and located inside a shopping plaza so lots of parking spaces near the store.

Apparently this is THE South Lake Tahoe institution for a reason…read more My ski boots broke and I took them to another store. I was told they didn't have them. Kyle at this location found them and fixed them asap. Thank you! Kyle also understood why ski boots were so uncomfortable. I would come here again! He recommended boots with boas.

Came here to buy some snow pants. Since it was almost off season, they had some nice discounted…read morepants I was looking for. I got the light green burton pants relaxed fit and the staff was super friendly and patient. She recommended me the medium especially with padding. Come by if you're looking for some burton pants. I think this is the only location in Heavenly village that has Burton clothing and has decent colors.

My Union Trilogy ankle strap randomly broke - I was so bummed and thought I wouldn't be able to…read moreboard the rest of a powder weekend! I called a few stores prior Showcase, all of which didn't have the replacement part I needed in stock. I called Showcase, in which Rachel happily helped me by searching inventory to double check that it would be compatible instead of just telling me to bring my board in (as some other stores did). She offered to put it on hold for me until I came in :) Once I came in, she offered to help replace it for me and gave me some tips about the strap placement as well in accordance to my boot position. I really appreciated that she proactively checked that it would work with my boots as well by asking what size I was. The price was also reasonable with no labor included so I was stoked I wouldn't need to buy new bindings. Super super helpful and kind - thank you!

Overall a disappointing experience. The people working there are very nice and truly seem to care…read morebut the overall process needs improvement: Made a reservation online and it hardly made a difference on the priority of getting our gear, they still needed all the info you provide them as if you were a walk-in. Furthermore, they only had one person working the gear counter during morning rush, management should definitely get more people working during these times. Gear wasn't setup that great, guess you get what you pay for since it's the cheapest place in the village. Snowboard bindings were set too loose for the boots, had to adjust them on the mountain and the stomp pad was in a poor position for a goofy setup. I normally prefer small businesses but I'll be avoiding this place in the future. Unless you get there a day early and provide feedback for setting the gear up, I'd recommend going somewhere else. Hope some operation improvements get made to match their nice employees.

It's not cheap but it's extremely convenient. They have everything you need, great brands, cute…read morestyles in the center of the village. Got a quick wax and a bikini for the hot tub. The staff was hilarious! Thanks guys. I will be back.

My husband and I just had an awesome boot fitting experience with Tissa! He was so knowledgeable…read moreand patient with us. My husband has a bunion and I have weird arches. We've been making do with rental equipment. We went in just for some information- totally did not expect to come out today with custom fit boots and footbeds. The first time he molded the footbeds for me, they didn't feel quite right. I felt bad but Tissa was so cool about it and he redid them right away. He ended up putting in some extra supports for my footbed to make them perfect. The final result was like a cozy hug for my feet. My husband's boots turned out equally awesome. After the adjustment for his bunion, he says he doesn't want to take his new ski boots off because they're so comfortable. Tissa is a legit miracle worker! Super excited for our new boots!!

If you want demo skis, they have a nice selection. Jason was helpful and fun to work with. We…read morerented board packages from different location but unfortunately we realized we had damaged/unusable equipment once we got to Kirkwood our first day. Had to rent another set of boots there. But we went back to the gondola location (a third location) and they straightened out our account and swapped out the bad boots. Everyone we encountered at the gondola shop was friendly and eager to help. Great staff and would definitely use them again.

My Epic Gear very bad customer service . I lost a ski on…read morethe mountain. The fine print in the contract loss and theft Not Covered! Buyer beware Epic made me buy a pair of skis to keep my vacation going. Six hundred dollars Epic managers failed for nine months to resolve. if ski found in melt we will return your money . They did not . finally Heavenly manager gave me a free rental next snow season at their resort.My Epic Gear customer service is poor. their policies are poor. I will not use Epic pass or Epic gear they lost a customer . Buyers beware of there fine print paperwork. There Managers never followed thru on any commitments to resolve

I've been here a number of times and I like how it's next to the resorts and other hotels/motels…read more It's very accessible. This review is for the time when 2/3 of the mountain was closed because the winds closed off the lifts. I visited in April 2019 when there was still a lot of snow. This time, only 2 lifts were working in the California side of the mountain for everyone visiting. Even though the lines were long as the routes were crowded, I enjoyed it, especially the long, windy route.

Excellent shop, conveniently located at the CA/NV state line, and has a wide assortment of…read morevirtually everything under the sun (or snow) related to winter sports. Huge footprint on the corner and knowledgeable employees. A few months back, I traveled to Lake Tahoe and forgot my ski pants, the staff here was immeasurably helpful to find a stylish, quality pair to buy to match the rest of my ski ensemble. I was quite pleased with the transaction. Their selection of helmets, however, was somewhat limited. One of our family wanted POC helmets and there were none, nor any expected. Still, a solid business with good value, very well stocked, and with sales going on.

Beware deceptive marketing!!! Unethical company, don't rent from Powder House Stateline without…read morereading this review. Powder House Stateline will entice customers with a sign that says $30 rentals. Their corporate website clearly says "All Packages include skis, poles & boots" which is 100% untrue. After renting a child ski package for 3 days the cost listed on the company website calculates the cost at $93. I also rented a helmet which cost $39 for three days, so expected to pay more then $93 but the total charge was $165.86!!! Wow!! After having a discussion with the lady who supposedly said she was the manager, I was told that she does not control the website and I owe what I owe. Sorry, dude. She was also trying to justify the higher price as she said that they only rent the "performance ski package" BUT my receipt shows "child ski package". Unethical, dishonest, and with a management team that has zero customer service skills. Not a place I would recommend.

Quicksilver is a cute little shop in the large Heavenly Village Shopping Mall, right near the…read moreGondolas, and just off Lake Tahoe Blvd near Stateline. It has mostly Junior clothes, featuring ROXY brand casual clothes such as tops, hoodies, sweats, etc. It also has a miss mosh of apres snow related gear and shoes, but just a bit, not like a sporting goods or ski store. Staff is friendly and helpful, but not aggressive. I found a couple of items as gifts, a ROXY hoodie and shorts.

I came up to Tahoe for the weekend to do some snowboarding and decided it was time to upgrade my…read morejacket and pants. After riding all day Saturday and then eating some dinner in the village area I started shopping around. I stopped into Quiksilver at the far end of the Heavenly village. Jordan was the first employee who greeted me and my lady on the way in. He was super down to earth and told me about some features to look for on jackets and pants. Ended up finding a couple styles I was digging and tried them on. When I came out Paris showed me that in the pants pocket there is a cord you can pull that shortens the pant leg so you don't step on it, sold! Main reason I was buying new pants was because the backs of my current old (Burton) pants were torn to shreds from walking on them in the parking lot. I was able to get up on Heavenly the next day before heading home and the new gear fit and performed great. Never owned any Quiksilver or DC snow gear and now I'm a huge fan. Eyed up some goggles but couldn't pull the trigger this time, I'll be back! If you are in the market for ski or snowboard clothes, come check out this store. The clothing styles were really cool and they even have shoes and regular clothing. It's not a large store by any means but they have a great selection of products. Definitely geared to the younger generation which is a refreshing site in the Heavenly village. Staff wasn't pushy which I loved and they seemed very genuine throughout the whole experience. BONUS: I forgot my board shorts at home and these guys carry boardshorts year round. Oh yeah, they were on sale!! NOTE: Parking was rough but that's the reality of the village area. Use the casino lots.

Definitely visit the Powder House Boot and Demo Team! Stopped in this location to look for new…read moreall-mountain skis and wanted to share my positive experience! After receiving excellent recommendations and completing the necessary paperwork, I demoed the Blizzard Black Pearl skis followed by the Nordica Santa Anas. The staff was incredibly helpful, friendly, and efficient throughout the process. I returned the Santa Anas the following day and decided to purchase the Blizzard skis. I was pleasantly surprised that they were mounted immediately, and I was not charged for the demo day or the mounting service. I am very grateful for the great value and the professional service I received. Thank you for such a positive experience.

Love this store for the merch but mostly the people working there. I stopped at the door with my 2…read moregoldens in tow, asking if they would find a size for a sweatshirt I saw outside. They welcomed us all in and I was able to shop, and my goldens got loads of pets and adoration.