My daughter seniors photos was very disappointing . I have done a re- touch in the past with them because the photographer took a picture with her hair messed up , who takes a picture like that? A photographer thats in a rush. The company Scams you hoping you will not return the portfolio by Dec 2023 by keeping your credit card on file on their end so they can charge you over $200 if you don't return it. so please return it if you don't want the charge n your credit card!!! When you schedule the yearbook pic it's all in writing which most people don't realize or understand. Be ware of this company . So unprofessional read more

I felt so ripped off by this experience. They are holding the photos hostage and won't let me see the proofs. Upon leaving, they told me the had I to come back to see the proofs, and order on the spot. They set up an appointment that I didn't want and refuse to cancel. I feel sick over this. read more

My daughter had her hair burnt & fried by the stylist. We paid extra for. The stylist actually had to cut a huge chunk out of my daughters hair. There are sections that are frayed & fried. Clear up to her crown. Her hair did not stay styled or look nice for the photos. It got stringy & greasy from the stylist not knowing how to do hair or knowledge of products.It looked better before the stylist touched her. I was given only a name of a garage on where to meet for off site locations & it was not where we talked about. I was lost for over an hour driving literally in circles, even reaching out to the photographer for a street address and location. Which they couldn't give me. There was 5 garages all near each other none labeled the name of them & his name of fords garage brought me to a fountain, not a garage. By the time we arrived to the site, the sun was going down and it was dingy and cold outside & my daughter was very upset. What was supposed to be a special day was a nightmare & traumatizing. We didn't really get to pick what we had chosen & paid for. I feel I was scammed & did not receive the services or customer service or experience that I paid for. The staff was all high school kids and on their cell phones and very unprofessional. I would never recommend this horrible company & I have 2 other children that I definitely will not be using this company. There was nothing positive about my experience. Now my daughter has destroyed hair that I have to pay to fix. I had extra costs of parking garages off site when I could of used my parking tag that was for a block away. I paid for one of the most overly expensive packages & I was left absolutely horrified & angry & that's not even the word to describe how upset & angry this experience had me. I will never get back this moment to share with my daughter that was supposed to be special & this company ruined. We will see on Dec 27,20 how the photos came out. I'm not holding my breath. I would give this place a thousand negative stars. Not going to post the photos that I have. But I would definitely not recommend this horrible company. Update, I went back to the presentation to pick out the photos, the photos were lovely, they made a beautiful slide show & presentation was wonderful. I felt like they tried to make things right by offering me additional prints which was kind. I would of preferred a price reduction & better customer service the first time. The cost was way overpriced & my order is wrong. I did not receive all of my order yet. What I did receive were printed on the wrong paper & I hate them. When you spend over 2,500.00 everything should be perfect. I really was hoping after the nightmare of a day I can't get back what was supposed to be special for my daughter that this company ruined would of been made right. It was not. Just more disaster. read more

As a photographer I had planned to take my daughter's senior pictures but sustain a traumatic eye injury and couldn't perform when needed. We booked her a session at Cady and put the $200 down to reserve her spot. The day came and my husband accompanied her...one thing I will note is that our daughter is very outgoing and loves to take pictures but it took her over 2hrs to warm up to her photographer. When asked she said her photographer gave her no direction and wasn't easy to open up to. The few behind the scenes that my husband was able to send to me looked decent and we were hopeful for a good outcome. The day the photo review came I was expecting to go through 100s of photos because the shoot was 4hrs and some of the picture packages were a whopping $2000+. We were sat down and got to watch a wonderful 3-4min behind the scenes video that I honestly wish we could've purchased and when it came time to review the photos I was shocked...not only were there less than 100 images but they weren't great. The scenes that my daughter had chosen were to be artistic and edgy but what her photographer captured were over exposed, noisy and harsh. This immediately told me that this photographer did not understand their basic camera settings. Half of the photos were either grainy or over exposed so much that you couldn't see half of our daughter's features. This left us with roughly 20-30 semi decent shots but we were still disappointed. Why you ask, well one of the backgrounds we expected to be a basic cool hue shadow effect turned out to be all black and white. We weren't told this and our daughter wore a particular dress that would've complimented to cool tones beautifully. The only images that turned out decent were the ones shot outdoors and the cap & gown, all of the others were either distorted due to poor camera settings or poor communication on photo editing. Last thing I will note is that these prices are stupid ridiculous...I've been in the photography field for over 10yrs and to charge these prices for this quality of work is shameful. Our economy is also experiencing inflation and this prevents many kids from being able to have the traditional high school experiences that they deserve. We purchased the cheapest package available and that was $300 for only 6images (2 digital and 4printed). So total we spent a bit over $500...$200 to reserve the 4hr picture session and $300 for 6images. Soooo disappointing. Cady should be ashamed because the studio is quite decent but the outrageous prices and the ill educated photographer just ruined this experience. Would not recommend to anyone. Also we are a veteran family and new to FL so I am not biased but if a studio is okay with charging $2k+ for a photo package then there should be hundreds of clear, beautiful high quality images for the family to enjoy. Having less than 100 distorted, over exposed and poorly edited photos makes your customers feel like they're being taken advantage of. You can do better Cady and your customers DESERVE better! read more

They are only getting 1 star because there's not an option to do 0 stars. This is the biggest joke of a company that I have ever seen. They refuse to respond to emails; they refuse to tell you how to return the portfolio that they mail you, whether you want it or not. And then they steal your money and hold it hostage. Even after providing to them, in writing, that they were not authorized to charge the card used on the original reservation. And then conveniently, there no manager. Scam company! I would never use this company for anything! read more

If I can give this place a "O"negative I would. I finally got a living realy live person on the phone on May 7. Explained my situation and she said, I quote, "you will have an email on May 8th with digital photos so that your daughter can submit the one she loves for the VIRTUAL graduation they will be having instead of walking for graduation. What the heck it's Saturday, not open and her we go again another disappointment for my daughter. Please if anyone reads this from PHUH for the class of 2021 DO NOT I REPEAT DO NOT GET YOUR PHOTOS FROM THERE. Find a place you can rent a cap and gown and do it yourself. Find someone who comes through for you, does not charge what a college tuition is and move on. READ ALL THE REVIEWS before proceeding. read more

Rala was an excellent photographer! He was so creative and went above and beyond to capture amazing, once in a lifetime photos for our son and our family! Thanks so much Rala! The experience was amazing!! read more

We had a great experience having my son's senior pictures taken. He had three different photographers and all were nice to work with. I came home and wrote a very positive review on our visit. From check in to picture being taken to check out was seamless. However, when we received the proof book one of the sessions was missing. I called and spoke with customer service who was going to look into the missing photos and get back with me. It has been two weeks and I have not heard back. This is very disappointing because service was fantastic on the front end. read more

Save yourself the headache and go to a photography studio that is not paying the school. Cady's is the worst and the customer service is a joke. Get your yearbook photo done and go somewhere else for Senior pictures. read more

I want to leave zero stars but to leave a comment you need 1 star, but they're not even worth that. Unfortunately the school has them as YB provider so nothing else you can do for graduation or cap and gown pictures, but my advice is do not take any other pictures other than the required for the YB and go elsewhere. Maybe big maybe you get a "better" photographer if you do outside session but the indoor session is terrible!!! This place is a total scam!! They do not sell you individual digital images like other places do, they make you buy the $400 package and "gift" you the portfolio (allegedly worth $150 with your package or $200 by itself) of useless 3x5 size pictures that you don't like. This is on top of the booking fee you already paid between of $75 or more plus retouch fee $19 And then they sell you the cap & gown images at a later date to charge you $179 for the same two pictures in color, b&w and sepia. The day we went there was only one good photographer for one of the backgrounds all the others were not good. Apparently our session was one hour, we had 3 backgrounds plus graduation plus cap & gown I wanna say we were at each booth for less than 5 minutes, all the other time is just waiting. All the pictures look blurry idk if was the minor retouch or the people don't know how to focus the lens but the quality is bad, we called and "they fixed" the pictures but they really didn't. I have more kids coming to this HS and I will make it my mission to switch YB providers because also we went from spending $12-$18 dollars for basic underclassmen portraits with the prior YB provider to $25 -$32 and believe me the do not look any better than the less expensive ones. I also want to say it's not the photographers fault they can't take good pictures but Cady's fault for hiring inexperienced people, phone pictures would be better quality than the ones they take. Obviously the people that took their advertising pictures is none of the people that works there, for that they hired professionals. Also want to retírate all the people working there are nice. It just the CADY business in general that sucks!!!! read more

Attn Seniors: Go somewhere else! This is a total ripoff. The photo quality is just ok, most of the staff doesn't want to be there, and your parents will spend a fortune for these shots. Go and do your yearbook photo only, then hire your own photographer. You'll save a lot of money and get better photos. This is a monopoly and they treat their captive customers poorly. Do yourself a favor and don't spend a dime here. They are raking it in for mediocre work. SCAM. read more

What a great experience! Jonah, our photographer, is the absolute best. I would highly recommend requesting him when scheduling your session. read more

Had a very good experience having my daughters senior pictures taken. Everyone on hand and working together. People cleaning all the time. From what I saw from our awesome photographer the pictures will be excellent. read more

These folks are incredibly unprofessional. My son had his senior pics taken way back in August and we still haven't received any of the proofs. I've called them at least three times already asking where are the proofs. I don't understand why it's taken over four weeks to send a copy of a digital print for Pete's sake. Every time I call them I get a different answer to my question. One representative told me that Cady does ALL of Hillsborough county public school pictures. I don't know if this is true or not but if it is that's outrageous not to mention that there customer service is nonexistent. Of the very few parents that have received there proofs they told me that the photos are horrible, blotchy and over The only reason why I took him to get pictures at Cady Studios is because if we want his picture in the yearbook you have to use Caddy studios ... believe me I have an actual professional photographer that will be taking his senior picture portfolio. I will be looking into this claim that Caddy studio won the contract for all of Hillsborough County Public schools. UPDATE: KEEP A CLOSE EYE ON YOUR CREDIT CARD ON FILE. My portfolio finally showed up 29 days after the session date. Their policy is you must return the portfolio within 30 days of your session date otherwise they're going to charge you 179+ tax + shipping I don't even know what the shipping charge is. This review is real, this update is real, I had an actual horrible experience with Cady studios. I know some businesses will write five star reviews especially when they get bombarded with incredibly disappointed and irritated customers just to bring up their rating. I've written many honest reviews on yelp. Some people only write one review which happens to be five stars and quite suspicious. read more

Kudos to Cady Studios for taking awesome pictures of our graduating senior, and to Brittni from the Tampa studio for taking the time to provide us with a virtual presentation. Britney was very helpful and understanding during the process, and she walked away with a very happy customer. Thank you Cady Studios and Britney for all the help along this process in helping us secure these memories. read more

Update: October 17. Finally heard from them (after posting negative reviews every place I could think of). They did manage to get the preview session scheduled, and I honestly thought they had finally gotten their act together. During the preview, we were told we would receive an email with a link to view online and order. Never got the link. I've sent four emails over the last several weeks to Korena at Cady. No response. They still don't answer their phones. I'm still stuck looking for a photog that can get photos done before graduation, and they STILL SUCK. I did file a complaint with the BBB seeking a refund of the sitting fees I paid. I'll also be contacting my bank about credit card fraud, and any other organization that can help. So disappointed that they managed to ruin what should have been a happy milestone. read more

This place is so poorly run it's a joke. The photographers are nice but dealing with customer service to try to get your finished photos is an absolute nightmare. read more

Tammy was an absolute joy to have had photograph my 17 year old son for his senior photos! She was polite, professional and kept the session fun for him. I can't wait to see the finished products! read more

@kylecarterphotography thank you for an awesome experience today. We really enjoyed working with you. The place is awesome nice and cool and accommodating everyone was very friendly. We thank you personally because you had great patients and a positive attitude when mom was hovering. We would recommend your studio to anyone. Go Palm Harbor University! read more

Very busy, recommend going on a week day, not friday or weekend. Very clean and trendy.

I'm updating my review because the studio did finally provide my pictures as promised. One of the Tampa staff, Ethan, called me and apologized and made sure she sent out my pictures right away. She even gave me her personal cell in case I didn't receive them. Once I received them there was a green line across one of them so I text her and she got it fixed and back to me within hours. My daughter is very happy with her pictures and so am I. Thank you, Ethan!! read more

Provided with exceptional service by staff of CADY. From the initial session with photographers Ethan and Brittni, to the photo review with CADY sales reps, couldn't have been smoother. Highly recommend them! read more

My son had his senior pics done today and the staff was very professional and he took some stellar photos. They made us feel very comfortable. Can't wait to go back and see the finished work. read more

If there were ZERO starts to give, that's what this company would rate. I have spent over $700 for one son's Senior and Athletic pictures, as well as $69 for my other son's regular school pictures. My Senior son's athletic photos won't download, nor will his senior pictures. I also ordered pictures for my other son. The first pictures Cady mailed me had a retouch mistake (making him look like he had something growing from the back of his head) so I called and they were edited but Cady NEVER mailed me the updated pictures. I had to download the ONE picture and print them myself for friends and family. I have NEVER been more disappointed in my kids' annual school pictures before. If the school uses Cady next year and for my son's Senior Photos two years from now, I will be hiring a different company. read more

my thoughts: outrageously expensive for photos but the employees were nice. very surprised a public school would require this company to be used read more

This studio is contracted with my daughter's high school for senior yearbook pictures. We went on a Saturday and it was pretty busy (I think they only take appointments) with several other seniors and their mom's. There are a several scenes/backgrounds from which to choose, each with a photographer clicking away at the various poses. One photographer really stood out--Hunter, so we requested him. He was so personable, friendly, made my daughter feel at ease, and talked with us throughout like we were old friends. It made the experience so much more comfortable and fun. Plus he knew just the right poses to suggest for her. He paid attention to detail as he carefully draped her long hair, tilted her chin, or positioned her shoulders to get the exact look of perfection. We ended up with both classic and unique shots, and he gave us a sneak peak of the pictures when we were done. We're super excited to get the pictures back, and are thankful for time time and creativity Hunter put into our session! read more

If I could give this company 0 stars, I would. Terrible experience taking my senior in for pictures...we were rushed through the process and the poses they wanted my son to do were absolutely ridiculous. The pictures were awful and I didn't end up ordering any senior pictures at all. Cap and gown pictures were released later and again, the ridiculous poses. I decided to order 2 different pictures and was promised a 15% discount. My total was $170 with retouching. No discount was applied. I called and asked them to make the adjustment on my bill and they refused. STAY AWAY FROM THIS COMPANY. If I could do it all over again, I would take the pictures myself and save the money and HASSLE. read more

Worst experience I have ever had with a photography place. Jc Penny takes better pictures. They slam you with sitting fees first all- then a single 8by10 is over 50 dollars, I paid for the retouch and suddenly my child had brown spots on the face which she does not have in-person and a tan- which they call a glow- my child is white, not glowing tan! I called to get it fixed and all they kept saying was well you can pay for the premier retouching-- REALLY she did not have anything to retouch in the first place but now I have to pay to fix your mistake. I asked for a supervisor and surprise no one was available to talk. So one simple 8 x10 cost me over 80 dollars between the sitting fees and the picture and it is the worst picture I have ever seen. How sad that you are not willing to fix this. Your company is just horrible read more

That customer service was great Zaid was the most professional worker he helped me a lot and I would definitely come back because of him

Incredibly overpriced and DECEPTIVE PRICING PRACTICES. I'm really disappointed that our high school partnered with this company and I will let them know that as well. read more

This is a horrible company with deceptive business practices and terrible customer service! Charged for $177.00 items that were not ordered and refused a refund. Not only that the pictures turned out terrible! read more

I would not recommend for senior photos you will take pictures for 2 hours and then only get 10 back and some will be the same and the representative will say oh well to you . It is really messed up and would not recommend to any senior it hurts that I won't get to see all of the 100 photos I took . I brought in props and I didn't get a picture to choose from with them . Never again will I go to them . read more

Our first experience with Cady was excellent! The communication prior to the appointment was great, and we appreciated the reminder texts. The first impression when walking in was wonderful. The receptionist was very friendly and showed us around the studio, indicating where we could put our clothing changes and items. While the studio was busy, the wait times were not long at all. The entire process was very organized and ran like a well-oiled machine. We were impressed with the use of the student sheet that showed which poses were selected and how each photographer signed off on each one, ensuring that all the poses selected were taken. The photographers were all personable, and not pushy in any way. Our daughter wasn't too interested in using many props and they were fine with that. It was definitely a benefit that each pose station had a different photographer, so the photos taken would be varied. The photographer named "Z" was very kind and went out of his way to ensure that we were happy. There were many photo backdrop options to choose from, so all tastes could be accommodated. We haven't gotten the photos back yet so we can't speak to the results, but the overall experience was a good one read more

I took my bestfriend to get her senior pictures taken today. They had convenient dressing rooms/lockers. We had a great time, everyone there was really nice & hardworking. Manny took most of her photos he was very professional & took his time to get great shots of her. Would highly recommend coming to this studio! read more

I went by myself right after school to there place. It's a nice place but everything is to close together. To many people and they forgot about me. I paid for the most basic session which was $30 and had to wait for more then an hour and a half. People kept cutting the lines and they didn't let me see my photos or pick which ones I liked. They picked someone awful pictures of me to send back and pick which one I like. How expensive there photos are as one picture is $150 plus tax. Personally I cant afford that and thank you for my ted talk! read more

This place is not worth your time or money! I've spent over $200 and received nothing!!!! It is impossible to speak to anyone on the phone. Trying to use their website is an absolute joke!! My son is a Senior and going through this company that the School is associated with was a complete waste of time, not to mention the frustration ! Whatever you do... do not go through them.. use any other company! read more

This was our official school photographer for senior pics. What a total letdown. They tell you $50 for sitting fee (but don't tell you what the final picture prices will be). I'm sure many people thought that entitled you to at least one photo. Not so. Apparently didn't let anyone know that you could get a sitting for free for the yearbook photo. They send you a folio of pictures and the onus is on you to return it within a short time frame or get stuck with a $175 charge. The cheapest package, after paying $50 was around $175 for a handful of 5 x 7's and 3 x 5s. To get an 8 x 10, you had to bump up to a $250 package. From there the prices ranged up to $900. Unbelievable. Cady Studios is totally exploiting their position here, and I urge parents and students to complain to their schools. read more

Well, This lady cost me about 135$ due to the fact that I dropped my eyebrow piercing which was solid gold... and she said she'd help me look for it but never did and there was no way I could look around for it because there were people in the way. My who experience was terrible because I was mad . I would rate this place zero stars but I have to choose one read more

Very unhappy with the pictures, customer service, and the deceptiveness. My daughter and I were very happy with several pictures she took and specifically requested that those be placed in her final portfolio. None we chose were selected and when I called they told me that if I buy a premium package they would send TWO of them out which would be included. I purchased the portfolio as they requested so we could get the two pics we actually liked and they never sent them. I have contacted them FOUR times since and each time they have said they will mail them and NOTHING! The school districts need to not partner with these SCAM companies. This is shameful! They take advantage of families because they know you are depending on them for an important milestone in your child's life. It's also extremely overpriced and people working at the studios are rude. There was only one pleasant photographer. There was one that was extremely unfriendly and made sure to walk over and turn the screen away from me that I was viewing while he was taking the pics. Such an awful experience! read more

Less than impressed! First of all we decided to pay the extra $200+ to have the upgraded photo session. A MISTAKE DONT DO THIS! Waste of money, when it came down to it maybe tops six photos were decent out of 100's. I went back for the presentation. Yeah they have it all on the screen and things you can buy. The total package $1,890...a total joke! Was contacted afterwards but through the pandemic waited to order. Then i was ready and they said i had to come in again and kept telling them i did that. I sent them the photos i wanted NO RESPONSE. They contacted me again and i told them i sent what i wanted and no one responded. I sent the photos again and we went back and forth. In the end they wanted $149.95 for one 8x10 and 2 5x7's. And that was at the 30% off rate. A total joke! So of course that was entire waste of time a total rip off. SUGGESTION...get your diploma photo as that package was $65 ish and don't but or anticipate getting anything else unless you want to take out a loan. I have one more to go through high school and have definitely learned. I would not recommend this place and having been sharing my opinion with family, friends and graduates of 2021. read more