Loved how friendly the staff was and welcoming! Made the entire experience great ! ( not anymore ).... Update 1 : I had to reduce the stars. I have been currently dealing with them for the past month after her pics were taken because of the retouch . Update 2: Andrea, Gia , Tamara , Keith , Justin all super nice people did their best they could to fix the issue . I am increasing the stars back again . read more

Cady Studios - Session Photography Near Me - Saint Johns, Florida

This company is the most underhanded deceitful company I have ever dealt with. They sell you session fees that say they include things and don't deliver. I bought a session that says it included $100 towards a collection and the Sr. Slide show. When I went to purchase they said I could get $100 off if I bought it early. Then they said that the $100 towards the collection was the discount for buying early. And the slide show was not included. Nothing in the notes online stated this. I would not have bought the higher session fee if this was the case. They are not upfront with their fees and prices. So I lost out on $100 and didn't get the side show. I paid over $1000. Do Not Use Cady for your senior photos! Regular photographers are way cheaper and are upfront with their customers. Repeat, you do not have to use caddy. The school pays them to take their yearbook photo and you can get your pictures done elsewhere. See photos of their deceitful advertising. read more

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HORRIBLE experience. I have twins and received emails and texts from CADY offering free shipping for orders over $50. However, they did not offer the option to combine my kids orders (most photography companies offer an option for families with multiples). I also went in to the order form and noticed they offer a "Star Appeal Retouch" which I never selected. The form automatically adds this option and charges you for it. I attempted to remove it multiple times in case it was user error. I emailed customer service as they do not advertise a contact number to reach them. I was then instructed to call them, per their email response. My mind was blown....seriously have never had this type of experience with a school photography company. So unprofessional, spoke with a young lady, will not mention her name, and after several minutes of attempting to get answers to my basic questions, she kept reiterating that shipping is applied to all orders without exception, even though I have MULTIPLE emails and text links offering FREE SHIPPING for order over $50 if completed by the deadline. When I asked to speak to a manager or supervisor, she relayed she was the only one who works for the company. I asked, "are you the owner"? She said she was not. So not only have my questions not been answered, lies that they offer free shipping if you meet the mentioned parameters but now I am being told this young lady is the ONLY ONE that works for the company. Cannot make this stuff up and I have a recorded call of it all!!! read more

DO NOT BUY PICTURES!! The day of my daughter's senior session everyone seemed very nice. The studio was set up nice and everyone was friendly. We were able to see the pictures briefly that day and decided to take a few extra year book photos. We purchased the portfolio and rights to all the digital photos. Well that is what we were told. We were lied to several times and sadly didn't find out until after we spent almost $300.00. after 2 weeks we received a few digital images of their choice. We did not receive cap and gown photos like we were promised the day of the session. They selected the photos for the portfolio and they did not release all of the digital images. This company scams you. The lie and take your money and hold onto your pictures. Don't even try to contact support. Everyone I spoke to told me a different story and then tried to inform me I can change the photos in the portfolio myself. They take your money and do not provide the products they say they will and the quality it horrible. We were told everything would be touched up and that is a joke. This company is awful stay away if you can. We were forced to use for year book photos. I am not sure how they stay in business complete crooks. read more

Pictures were terrible! Then they charged for the portfolio I returned immediately because of the horrible quality. CADY still charged and demanded I prove i sent them back. It's their label for shipping. Easiest way to steal is forcing something unwanted and lying about the return. read more

My photographer Alex was the nicest and coolest dude ever we laughed a lot and he made the whole photoshoot fun

I am very disappointed with the deceptive practices of this studio. I made it very clear multiple times that I do not want to purchase any senior photos, we were only there to sit for my daughter's yearbook photo. They still mailed me a portfolio of her photos and if I do not return to them, I'm charged $200! They conveniently left the prepaid return label out of the package so now I have to track down how to get it from them and then drop it back off at UPS. I hope our high school returns to using Leonard's for the next graduating class. read more

SHADY CADY! Here is a rundown of Cady's dishonest practices: 1. If your senior needs to have yearbook portraits taken, you will be forced to book additional photos of at least two scenes beyond the required drape and cap/gown shots. Your student will be forced to use these ridiculous "casual" photos as his/her bonus pics in the yearbook. They do not offer a package that is yearbook-required photos only. 2. If you book your session online (like most do), you cannot opt out of receiving the "portfolio," and if you don't return it on time, they will charge you over $200 for it ( when you get this in the mail, you will assume it is a freebie, as it is a cardboard junk frame and a bunch of little proofs). 3. Unlike Munoz studios, Cady does not release the cap and gown photos for purchase at the same time as all the other photos. I can only assume this perplexing practice is designed to rip you off for another overpriced package of cap and gown pics down the road. I already bought the All Digital package, and I guess I will be paying again when they release the cap and gown shots. 4. To appear to have great reviews, they pressure STUDENTS to leave a 5-star review before they leave the studio. And the kids do it because these photographers are nice to them and very complimentary. It's not until you are in the purchase phase that you realize how awful Cady is. 5. When you pay $299 for digital-only, you would expect high-resolution images, right? Wrong. You will get images that are around 250KB. This is a tiny image. Good luck getting your own Walgreens 8 x 10 printed from an image that size. (For comparison, most of the images taken with your PHONE are more like 3MB or even 10MB depending on how you are set up). The policies of this company are dishonest and intentionally misleading. Unfortunately, they have you over a barrel because the school requires you to go there. One star is too much. read more

We went for senior photos in the Horsham location. At first glance, my daughter was not feeling it. The space is very open and if you have a shy or anxious kid it really doesn't work well for the individual. There is no sense of privacy. Everyone can see you posing which can be uncomfortable. However, KYLIE stepped in! She was amazing and really, really worked hard to make my daughter feel comfortable. The photos turned out beautifully! Definitely worth the effort to have a lifelong photo. After everything was said and done, it was a good experience and my daughter was pleased with the photos. I really could not ask for more. KYLIE is my hero! PS: Go early....the place gets super busy by noon. read more

one of the worst studios. Will not let you cancel even if it's well ahead of time. they scam people and make them buy packages will give prices of package prices only after sessions. which are unreasonable. Even a multi millionaire would think twice before considering a package. 1 photo is 200$,3 pics/900$ the customer service people on phone and staff at the studio have different answers. I am unable to believe schools actually have contract with this studio. read more

They are ripoff artist. Without requesting it l, and on top of their already highway robbery prices, they send out a portfolio that no one requests and charge you $235. They are am extremely shady company. read more

RIDICULOUS pricing. It drives me crazy that our school hires this company. I have stopped buying school pictures because I just cannot pay that much for a crappy photo. read more

Scam company. Employees misled me into coming in twice for a photo session that could have been finished in one session. After the fact, they sent us a package with a portfolio that we had to either pay for or send back. It's literally illegal to do that and someone needs to hold this illegitimate scummy company accountable. read more

Worst customer service. I was able to order photos of one of my grandsons way overpriced pictures. When it was time to order my other grandsons senior pictures the prices were just about triple (only a month in between orders). I was told I could only order from someone else's account???? How is that even possible! I wish the schools would not use CADY and force parents and grandparents to pay these ridiculous prices. When I questioned why I couldn't order from my account the response I got was literally umhum. Amazing!! In a terrible way. read more

Way overpriced, photo studio factory, unbelievable that they are allowed to have school photo monopoly in this country. This location is run by kids, it is a jungle. You are better off booking private photo session elsewhere. Please don't bring the whole family and no little kids....a smart lady brought a 3 year old to Stand around for 3,5h hours with nothing to do and no place to go....we all felt it. $120 photo session and 1k for all the photos...this experience is like pulling teeth with no meds. Dont Bring people with ya. read more

Cady Studios was the only option our high school uses for senior pictures. So if I want my kid in the yearbook for her senior year, I have to go through Cady Studios. They're not free. I repeat senior yearbook pictures are not free. I paid for the basic yearbook picture and touchup (just in case). I think it was $30 for the yearbook picture and the rest was touchup and taxes coming out to about $50. (This is our first senior to graduate in FL. We came from TX and never had to pay a penny for any yearbook picture.) Cady Studios made her do a casual shoot as well, even though we didn't want one and weren't prepared for it. When I found out they were going to automatically send us a portfolio that we would be charged for if it wasn't sent back, we opted out through email. When my husband took our daughter to the studios, he was told we couldn't opt out. Luckily I had given him a print out of the email and they were forced to honor it. The photographer taking her photos wouldn't show her the pictures or retake any. The photographer wasn't personable or fun. Very bland. They turned a fan on so it looked like her hair was blowing in the wind - she was mortified. When the pictures showed up online, she didn't like any of them. They looked cheap and the colors were off. When she called to find out how to pick one to put in the yearbook (because the email and website are unclear and suck), she found out she could retake them at school (not their studio). She decided to do it. They were told we still opted out of the portfolio. We weren't paying hundreds of dollars for something we wouldn't use. Guess what showed up? A portfolio. Something I didn't ask for. Didn't want. Opted out of. I spent the next week arguing with them that this was their fault. I had been having a lot of health issues as had my husband. My husband had just lost his job. We weren't going out much. An easy task like returning a portfolio seemed daunting. Cady Studios wasn't helpful at all. The customer service was horrible. In summary, they are very unprofessional. They have been taking advantage of families and they continued to do so in a pandemic. People can't pay their mortgages, but Cady Studios wants people to pay hundreds of dollars for things they didn't even order. Not only that, if they sent the portfolio when my daughter went the second time, they took advantage of a minor. If you have a choice, DON'T take your student here. If your school uses this studio, tell them to read the reviews and pick a different studio. read more

we had a wonderful experience doing senior photos. they made my son feel like a star The prices are steep, but the quality is worth it! read more

Cady Studios - Getting ready for senior year! - Session Photography Near Me - Saint Johns, Florida

This company is the worst for senior pictures. This is my Third child graduating and first time we had to deal with CADY. Lifetouch was amazing but these people suck! The pictures are horrible, the quality is horrible, customer service is horrible. I really do not think I have disliked a company this much ever. And they are way over priced. read more

Cady is a total rip off and uses deceptive business practices. It is unfortunate that we have been forced to use them for our yearbook senior photos. When I paid for the package for the photo session, I paid for the touch up because my daughter had a few pimples on her chin. When I went to place my order for the photos it asked me if I wanted a touch up for an additional $29. I was confused because I had already paid for a "touch up". I called and was told that the first one is just a filter, it does not touch up blemishes. I told her I wanted a refund on the "filter" that was useless, and apply it to the actual touch up. She said they would not do that. This company is way over priced for the mediocre photos they produce. The fact that they need to play a pricing shell game with the photo sessions, offer useless touch up filters, send out an over priced collage forcing us to send it back or be charged $200 and then, not offering the cap and gown photos until the spring when you will be forced to buy yet another package. They are a total rip off. Get the cheapest package for your yearbook photo and then go somewhere else. read more

These so-called photographers took my sons photo for school. Purchased touch ups, etc. No touch ups done. Digital downloads are not over 1MB. They call themselves photographers are art from the heart. Absolute amateurs and the worse service ever. Stay far away from these people as if you are not satisfied, they tell you tough luck. Worst photographers ever! read more

Not impressed. Took a long time . Way too many up charges and way too expensive. Wish we had more options for studios. The kids running the place are nice but not professionals at all. read more

$49 for one digital print that offered nothing more than a color backdrop. A modern cell phone camera and an image editing app could do the same job. I'm not sure if a fix is in at the schools with who picks these companies, but if they bidded out the work this company would fold with prices this high. read more

My son's school used this company. I wanted one 8 x 10 and was forced to get a $60 package because that's the only one that offered an 8 x 10. They do not offer à la carte on anything. Not only was the package $60 but they offered $10 off if you did it before the day of and I did not get the $10 off and I tried to contact them and had no contact back. They also charged me eight dollar shipping and handling. It's school pictures what are they shipping and handling. I do not recommend this company at all. I called and told the school not to use this company again because I've been buying school pictures for 16 years and this is the craziest thing I've ever seen in my life!! read more

Maybe give parents a heads up on the elite package that photos will be 3k? After wasting 3-4 hours. Like no just because we can pay 199.99 for the shoot doesn't mean we can easily pay 3k for digital photos. read more

Pricing is ridiculous!!! This company should be ashamed! Why charge so much when you service most of the schools surrounding metro Atlanta?!

I would not even rate this company. First of all the high schools need to cancel their contract with these people. The pictures are awful. When we looked at homecoming folder there was not 1 picture of a football players face or number. We couldn't tell who anyone was. what a waste of time and pictures. Their entire process is so unprofessional and I do not know how they are still in business. I guess if enough parents complain they may just change things up. read more

[UPDATE] Dropped to 1-star. Multiple support people closed my ticket as resolved without even contacting me. I called their support line and received an automated message of an hour wait time. Supposedly they will call me back... [ORIGINAL] So far, my experience has been fairly bad. I ordered a digital download. The link they sent me points to a 1KB (yes, KILOBYTE) PNG file that is useless. First request to support has gone unanswered. Just tried second one. I hope this is a "glitch," but we will see. For the volume they must do, I am surprised something as simple as a digital download would be so poorly executed. We have no choice and are forced to use these folks. The incentives for customer services aren't there like they would be in a normal competitive market. read more

they lost my sons pictures. Saying he wasn't there. He most certainly was. I only found out now as I looked online to my account wondering why my one sons pictures came in the mail and not my other sons. Now we are tracking down the pictures the school and the company!! How can you not be organized taking kids pictures , then saying there is no image for them Yet your fast to take money out for a product you didn't do your job at all!! Worst company and hoping our school does not use them again !! You better figure out what you did with my sons pictures!! read more

Cady takes poor pics , I've had retouch done in the past for the amount of money they charge it should be perfect. In my opinion they scam you of the graduation senior pictures by mailing you the pics and if you don't return by a certain date they will charge you over $200 by keeping your credit card on file. plussss they don't mail the return label you have to call and ask for it to be emailed. people probably don't realize or understand the policy when you have them schedule a graduation session , you have to read it .so sad a company would take advantage of people in this day and time with people not able to afford bills and food read more

I was forced to use Cady as our school contracted them for their senior photos. The girls at the front desk were aloof but friendly (but gossiping about something right in front of us). We were soon sent to our photographer in which we had zero repore with. There were three other shoots going on all around us and it was very distracting to my daughter. The studio set up was very generic and settings for each studio set were basically set so I could even take her photo so I don't think I really got the experience of a true photographer. The "photographer" offered to take some cap and gown shots and they said they would email the proofs early spring. We walked out and the photographer told my daughter to make sure she signed the 2025 wall. She saw some of her classmates names on it and was excited to do so (wait for it). We went in for a simple yearbook photo (which we were charged $10 for). My previous seniors were never charged. I know it's a little but man, the upsell! They immediately tried to sell me the photos before we walked out for a large discount. They then asked us to leave a review and to scan a QR. I was trying to get the review page to load but my phone was not logged into the account, I told my daughter to go ahead and sign the wall while I try and asked the front desk person for a marker. I was then told "Well, did you leave a review?" I said "she can't sign it unless I leave a review?!" By then my daughter was like "I'm done". We are having her senior photos done by a private photographer that has already taken the time to get to know her on a zoom and has been amazing. Places like Cady need to go away - it's just a big cattle call. No thanks, Cady. Also, you can't require someone to do something for a review. Google doesn't like that nor does Yelp. read more

Claira is an asset to Cady Studios!! She took her time with my daughter & took the best pictures!! Def ask for her! She made us feel welcome & cares about her job & it shoes. There were a few other there that were not nice & one didn't even know how to work the equipment! But Claira made our day! read more

I have been crying all day. They won't send us the proofs, as you would expect. After we spent hours there and paying for a pricey session, they told us that we have to come back to buy the photos on the spot, and of course they are ridiculously expensive. My daughter now is upset as well. I feel like such a chump. I just hate myself over this. read more

Terrible business practices. Stay away! We booked the elite package for my daughters senior photos. I paid $200 for the session which seemed like a fair price for 3 hours of studio time/photos. However that is the only good thing I can say. My daughter was not allowed to see any of the photos as they were being taken. Yup, I paid them $200 for studio time and we couldn't take a peak to see if we liked the photos as we went. Since they only took about 6 or 8 photos for the yearbook, I wanted my daughter to see them to make sure she liked her hair placement, smile, etc. The photographer did not give her the option to adjust anything and then didn't let her see it. Also, they won't let us see ANY proofs without scheduling a 2 hour "presentation" with a salesperson. They refuse to post the photos online for us to look at. I have multiple family members that I would like for them to give their opinions before spending $2k, yes $2k on photos. I don't understand why we can't view the proofs (with watermarks) on our own time. Nope the only way to see the proofs is with a salesperson showing us. Can't think about it overnight. Nope. When I'm spending that much money, I want to take my time, go over everything and make sure I'm getting exactly what I want. Not here. This is a factory with the worst customer service ever! Please look at all the negative reviews on BBB and other sites before using them. Wish I had! Side note - The photographers were all very nice but were obviously just following all the rules. They were all young and it seemed just starting out on their careers. You are not paying for experienced photographers, you're paying for a cookie cutter factory like experience. My daughter had fun taking the photos and honestly would have not have posted anything negative if we could have just been allowed to see proofs on our own. read more

Overprices, poor quality, unprofessional, the photographers are not properly trained, the sessions are extremely long.

I probably should have reviewed the reviews prior to booking so my fault, but this is a company is a complete rip-off. I purchased a package that included retouching, no touch-up were done so I paid $500 (plus an additional $200+ for the session package) for printed photos you would want for a lifetime and now can't even use more than half of them. The "scenes" are taken by different photographers on a rotating basis so the quality is not the same throughout. As a result, one of the scenes was very amateur and had to reschedule for it to be shot. Eventually had to cancel it all together because she outgrew the outfit for the scene (there was no recovering from it or substituting it since it was a school extracurricular uniform). Called to address the issue and I was told that I didn't pay for retouching. After doing my due diligence and looking at the website the package I paid for, it WAS included so NOW I may get this rectified but still pending manager discussion. IF and WHEN this is resovled, will I take down or adjust my review. In the meantime, I strongly do not recommend CADY for your photos. Yes, staff is friendly. That's about it. read more

Absolute terrible customer service!!!!! Keith who is over all customer service was very rude! I had school pics taken of my son had to do retakes never recd. once I received the background was wrong they will not re correct or give a refund. I would definitely think twice on using this company. read more

Worst company I have dealt with in a very long time. Their customer service is HORRIBLE. Buyer be ware there are so many hidden fees and their prices are ridiculously high! Take your child to a private photographer and have a much better experience, better photos and better prices! read more

total bait and switch.... they sell you the photo package gor $99, then of you a tially want the images its for $249 for all your digital downloads and then, when you get them, they don't include your cap and gown pictures which was the whole reason you were there to begin with and they want an extra couple hundred bucks for that. they only included half the pictures that were actually taken and they weren't even that good. read more

My granddaughter was forced to use this studio for her senior pictures. She had no information about the studio just that it was going to cost a certain amount for a 2 or 3 hour session. Little did she know that when she Was going to buy pictures that I would have to take out a mortgage on my home.. It was totally unfair to both my granddaughter and to my daughter. whoever chose them As the photographer of choice for senior pictures for any of Hillsborough County schools should should be fired. They are either getting a kickback from the proceeds Or totally insensitive to the parents of the students who cannot afford to take out a mortgage to do their child senior pictures. Shame on the people who chose this studio and shame on the people who run the studio. read more

Zero Stars! This company is TERRIBLE! I can't believe our school used them for senior photos. Ridiculously expensive. Underhanded tactics dealing with students and parents credit cards. We wanted just a sitting. Paid for the sitting. Then, received a portfolio that we did not request. Then, we were charged $230 for not taking the time to return it. Multiply that $230 times every high school senior! They deserve the terrible reviews they are getting. read more