Beautiful photos and wonderful staff, but the pricing was very disappointing We had a wonderful experience with the staff at CADY. Everyone was extremely kind, professional, and welcoming, and the photographers were absolutely amazing. I especially want to recognize the photographer with the pixie haircut -- she was incredible! She made my daughter feel comfortable, was very patient, creative, and did an amazing job. The photographs turned out beautiful, and we truly loved the final results. Unfortunately, my experience with the pricing was very different. I paid $199 for the Elite session, and I honestly understood that this was the cost of the senior photography experience. I did not realize that the $199 was only the session fee and that I would later be expected to pay an additional $799 for the digital photographs. I understand that CADY's website does mention that digital images and prints are sold separately. However, as someone whose first language is not English, I found the pricing structure very difficult to understand. The distinction between the session fee and the actual photographs was not clear enough to me when I made the decision to book. What was especially disappointing was realizing that after paying $799 for the digital package, I still don't have access to all of the photographs taken during the session, there are no physical prints included, and the Cap & Gown photographs appear to be a separate purchase. The photographs are beautiful, so this is absolutely not a complaint about the quality of the work. The photographers and staff deserve a lot of credit for that. My disappointment is entirely about the pricing structure and how the total cost of the experience became clear only after I had already committed. If I had understood before booking that I would pay $199 for the session and potentially another $799 or more for the photographs and additional products, I honestly would not have booked the session. I hope CADY considers making the total potential cost and what is -- and is not -- included in each package much more obvious, especially for families who may not be completely comfortable navigating the information in English. Again, the staff and photographers were fantastic, and the photos are gorgeous. My frustration is with the pricing model and the lack of clarity, not with the people who provided the service. read more

CADY Photographers are quite talented and we had a great experience -my rising senior, our dog and Mom. :) We chose 4 studio settings ("Most Popular" package) with very creative photographers (Kenny B., Carly, Kaitlin & Deshonna). This package also included about 15 minutes outdoors directed by our amazing photographer Kenny B. on their pretty grounds, as well as yearbook and cap & gown shots. Parents, friends, family, and pets are allowed to participate, so now we have an updated family photo! Also, the photographers allow the student and parent to see the images as they take them. I appreciate that courtesy. Our session was set for a Friday. One disappointment was how many other students were also scheduled so we had to wait at a couple of photo settings. I ended up out of the office for almost the entire day. We were at the studio for 4 hours, when 2 hours was the estimated time. CADY provides changing areas and even pearls for the young ladies on their yearbook photos. Our follow-up slide show sales presentation was done by Allison, who was very kind, knowledgeable on pricing details, efficient, and not pushy. The single thumb drive pricing was high. They do give a price range for each package in their brochure. CADY charges for the photo session, which I understand if someone only wants a basic package. However, I would suggest that they take that $129 off the package price when the client spends above a mid-range amount, regardless of what they buy. CADY staff were professional and friendly, from start to finish, and I can't put a price on the experience I gave my daughter of feeling special and pretty. That's how I'm rationalizing spending well over $1300 at CADY, before printing a single photo, producing an album, framing any photos, or other fun merchandise which I plan to source out on my own. I thank CADY for a very special experience at this important stage of my daughter's life. I can say confidently that you will not be disappointed with the quality of the photos you receive. read more

Omg! I had a great experience. As soon as I walked in I saw smiles on employees faces which made me a little less nervous for my appointment. I forgot my photographers name but she was amazing, she made me feel comfortable in my skin even allowed me to look at my pictures after she took them. She had red hair and I believe blue eyes. Everything was great from start to finish, all the way up until we came back to pay for the pictures. The person assigned to my family and I, was Bethany. Bethany was honestly, my favorite part of the experience. She was very kind to my family and took made sure we were satisfied with our purchase. But there was a miscommunication between corporate and Bethany's managers. We were told from the beginning that we had a $200 off coupon and that we could use it on our purchase. Then we were told, very close to the end, that the coupon would not apply to our purchase and would only apply to one of the thousand dollar purchases. This made sense but I wish we were not mislead and management should make sure that doesn't happen again. read more

The experience at Cady was really great except their call center did nothing provide the correct address to my daughter's senior picture session. They also did let us know that we could bring more than one guest and that parents are allowed to take pictures too. I like how the Cady staff on site followed CDC guidelines with ensuring everyone follows the social distancing process. Kaitlin was very creative with suggesting various poises during my daughter's senior pictures session. Octavious was very helpful and knowledgeable of the Cady products and prices. Both Kaitlin and Octavious were friendly, patient and professional. My only regret is that so didn't ask for a family picture during our final viewing. My family and I are pleasantly surprised with the final product. The photos appear 3D, vibrant colors and the photo paper that was used is simply amazing. We will definitely use the services again! read more

This place rocks. I went here for my senior photos. I'm extremely late to write a review, but this place is really good so I had to write a review. I got the package with the hair and makeup, I was crusty that day but the lady doing my hair and makeup Olivia was really great. I no longer looked crusty when she was done 11/10. The person taking my photos was really great too. I'm not gonna put there name in cause I forgot to ask if it was ok. they matched my energy, as well as giving me poses too do. I was nervous at first but we had a great conversation and that calmed my nerves. I would recommend this place it's a little expensive but the employees and the experience make it totally worth the price. I'm hopefully only gonna be a senior once and I'm incredibly lucky that I had such a great experience with my senior photos. Also they let you bring dogs which is so cute. read more

Walked in for my presentation and one staff member gave no acknowledgment to my mother nor me for that reason it wasn't a Pleasant welcome we continue to wait for our appointment presenter who goes by the name of Brian Stevens we told him what happenedAnd he took action right away he apologized on their behalf and made us feel respected and comfortable very professional and also caring for his client in this case us.W we are very grateful for Brian for he helped my mom and I with my pictures was very supporting in our situation and broke down the meeting very well. He even worked out a few things on our behalf for due to the situation and inconvenience from earlier once again I am very grateful for Brian N I think him for making our experience better. read more

I just have to say what an amazing group of people this studio has! The photographers and the women managing everything at the front were all so patient and compassionate. I felt like I was walking in to take photos from friends. I came in as a walk in and they were so nice and got me in super quick even without an appointment. I brought my sugar gliders for my photos and they were so nice and welcoming to them. Special thanks to Alksandra who took my glider photos, she was so helpful in positioning them and wasn't afraid to pick them up! I am a model so I know when photographers and staff like their job and when they are actually good at it, these people delivered. read more

I just wanted to come and tell Xavier in the Jacksonville Studio thank you, he made my son senior picture experience the greatest, this was my son's first full photo shoot, and he was nervous and excited at the same time, during the yearbook photo Xavier had him feeling like such a proud young man, he almost cried, and his vision during his prime time shots were absolutely amazing, I just want to say thanks again Xavier he was outstanding, but all the staff was friendly and inviting, this day will be imprinted in my heart forever, @ CADY Studios Fortune Pkwy, and Xavier I leave a million thank you read more

We purchased the "Elite" session for my daughter's graduation pictures. Tenny was our personal photographer. He did an excellent job helping her relax and feel special! He was kind and made her feel comfortable during the photo shoot and even let me take a picture with him and her together. It was a fun day for us all! Thank you Tenny! Also, Ellie was the front desk receptionist. She showed true excitement for my daughter and spent time talking to us about what to expect. Awsome job Tenny and Ellie! Thank you for making Tatianna's day special! Can't wait to see the presentation! read more

Graduation photos! Oh boy that time of the year. Momma crying again and I'm so glad we are back at CADY. They are so professional , talented and do such a great job with our kids graduation photos. A hands down great experience especially with Solomon and Lorelei, who did the different graduation snap shots of my son last year and thos year my daughter. They knew how to make you sit, wear the gown, position the grad with the family. Thank you both for making this special evening .... Big Shoutout to Solomon and Lorelei and a big thanks!!! Gaz and Dharti read more

I had no expectations because our oldest is an upcoming senior in high school. Cady was very organized and friendly when we arrived on picture day. The facility was clean and fun and everyone we worked with was very professional and helpful and made the experience super fun! A week after picture day we came for the presentation and Brandy helped us. She also was very professional, friendly, informative and we are very happy with our whole experience! Would definitely recommend Cady for your senior picture needs! read more

I was not expecting this. We ordered the Elite package for my daughters Senior pics, and it was so much more than I was expecting. They expect you to touch up and even re-curl your hair during the shoot. There was absolutely no rush. I wish there would have been more info on how many outfits are acceptable. Other students were bringing 5, 6, 7 outfits. . . We brought three. They had makeup artists on hand. She was doted on and I loved seeing it. Shaunice was incredible with my daughter. read more

My Goddaughter and I had the Best time at Cady! I hadn't been there in a very long time but the EXPERIENCE was just as amazing! Everyone was so patient and kind. Special Shout-out to Jon Xavier and Alex-They were hands down the best! They worked so well together and even showed her some poses. Watching them do a BACKBEND to inspire her dance photo was epic and HILARIOUS! Thank You for the Beautiful photos and for the fun times! Class of 2023- Coming soon to a stage near you!. read more

My son enjoyed his senior photo shoot. I have to give KUDOS to the photographer that really made it enjoyable...MS.TEAIRA (spellcheck). She was so considerate and took the time to make sure that she was getting the best shots. She was the 1 out of 3 photographers that noticed the glare on my sons glasses and had him to take them off... without me having to say something. When my other 2 graduate of they are with Cady I hope she is still there, because I'm requesting her. read more

Our photographer, Jasmine, was marvelous working with our son to get quality poses in several areas. We were told by the appointment scheduler that a piano was available as a prop, but it wasn't. Even though our son is a home school graduate, we were told his cap & gown pictures wouldn't be released until spring which doesn't make sense, so we'll see. Prints are supposed to be available in 14 days. It is a nice studio to get senior portraits done. read more

I have twin seniors and booked an elite session with CADY. We were greeted right away, toured the facility, and met our photographers. The staff was very professional. Our assigned photographers, Carley and Kylie was absolutely awesome. They took their time both in the studio and on location. They had great ideas and connected well with my seniors and our whole family. A great experience. I recommend using CADY and you should request these photographers. read more

I went here today to get my senior pictures done and it was such a cool experience to be a part of! The atmosphere is amazing, and all of the workers were so nice. The entire crew made me feel very welcome and comfortable. The process was very organized and not to mention the pictures turned out amazing! Tabi was one of the workers who took my pictures and she was super helpful with finding good poses to do and made the experience so much more enjoyable! read more

What an awesome experience from start to finish at Cady Jacksonville Studio. My daughter's photographer Vicente made sure she had a memorable experience. His professionalism and patience was admirable. In fact any staff member we encountered while there was very kind and helpful. This stressful event was made manageable by Cady's staff. I would recommend this studio to anyone having photography needs in the Jacksonville area. Tajunia M. Jacksonville, FL read more

My photographer Andre made me feel so comfortable while taking my senior pictures and they turned out fantastic. I am positive of this because he was honest on which ones looked good, and which ones didn't, just to ensure that I was getting the best pictures posible. He wasn't in a rush like the other photographers and took his time making sure that I was satisfied with my photos. Highly recommend Andre with CADY for any and all important pictures. read more