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Cache Valley Mortuary

5.0 (3 reviews)
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Allen-Hall Mortuary - East viewing room.

Allen-Hall Mortuary

(5 reviews)

I would never recommend this mortuary or any of their subsidiaries to anyone…read more Nelson Funeral Home was my original issue, but as it turns out, they're just a subsidiary of Allen-Hall--the real culprits here. These are the same people who thought it was perfectly reasonable to slap a lien on our home. Why? Not because we were late or missed a payment--oh no, that would make too much sense--but simply because, out of my mother-in-law's 10 children, only my wife and I have anything worth going after. This isn't just bad business; it's predatory, unethical, and frankly, disgraceful. Allen-Hall, you've outdone yourselves. Bravo on embodying the worst kind of opportunism. You should hang your heads in shame--if you're even capable of that. I initially removed this review out of respect for my wife, as she has had to face these people during an already difficult time. However, their actions have escalated to the point where I can no longer stay silent. They have now gone so far as to place a lien on my home, adding insult to injury during a time of grief. In short, if your loved one passes without insurance and your family is struggling financially--whether on disability, welfare, or similar--they will stop at nothing to pursue payment, regardless of your circumstances. They will come after you, no matter how much you're already suffering. My mother-in-law passed away suddenly in August, leaving behind children who are mostly on disability or other forms of assistance, except for my wife. Instead of showing compassion or attempting to work with us in good faith, this funeral home has chosen to prioritize profits over humanity. Beyond their heartless financial practices, the service itself was appalling. We were charged for a professional hairstylist to style her hair, but what we received was shockingly disrespectful. They placed her wig underneath her head, leaving my wife--the grieving daughter--to style her deceased mother's hair herself. To charge for such a service, claim it was professionally done, and leave the family to fix the issue is absolutely unacceptable. Additionally, they charged us $200 to record the service on a tablet, using a terrible microphone that made the recording almost unusable. For the price they charged, this was yet another slap in the face. The graveside service was equally disrespectful, rushed through in less than 15 minutes with no regard for the deceased or the grieving family. It felt like we were just another transaction, and they couldn't wait to move on to the next one. On top of everything, we were told there would be no interest on the debt for my mother-in-law's services. But now we find out they are charging an outrageous 18% interest, adding to our financial burden and completely going against what we were promised. This deception is yet another example of their unethical behavior. This mortuary has caused us immense pain, both emotionally and financially. If you are looking for a funeral home that prioritizes compassion, dignity, and respect, I strongly urge you to look elsewhere. No family should have to endure what we've been through.

We have had multiple opportunities to deal will Allen Hall. Every time has been a great experience…read more Even when we had a service coordinated by an out of town mortuary, Allen Hall was willing and able to fill in the things the others missed. Drew has aleays gone out of his way to make sure everything was the way we expected. He even worked with the headstone company on our behalf, at no cost to us for a quote on an additional stone for another family member. Great value.

Nelson Funeral Home - The experienced  and caring staff of Nelson Funeral Home.  A tradition of caring since 1948.

Nelson Funeral Home

(2 reviews)

I would never recommend this mortuary to anyone…read more I initially removed this review out of respect for my wife, as she has had to face these people during an already difficult time. However, their actions have escalated to the point where I can no longer stay silent. They have now gone so far as to place a lien on my home, adding insult to injury during a time of grief. In short, if your loved one passes without insurance and your family is struggling financially--whether on disability, welfare, or similar--they will stop at nothing to pursue payment, regardless of your circumstances. They will come after you, no matter how much you're already suffering. My mother-in-law passed away suddenly in August, leaving behind children who are mostly on disability or other forms of assistance, except for my wife. Instead of showing compassion or attempting to work with us in good faith, this funeral home has chosen to prioritize profits over humanity. Beyond their heartless financial practices, the service itself was appalling. We were charged for a professional hairstylist to style her hair, but what we received was shockingly disrespectful. They placed her wig underneath her head, leaving my wife--the grieving daughter--to style her deceased mother's hair herself. To charge for such a service, claim it was professionally done, and leave the family to fix the issue is absolutely unacceptable. Additionally, they charged us $200 to record the service on a tablet, using a terrible microphone that made the recording almost unusable. For the price they charged, this was yet another slap in the face. The graveside service was equally disrespectful, rushed through in less than 15 minutes with no regard for the deceased or the grieving family. It felt like we were just another transaction, and they couldn't wait to move on to the next one. On top of everything, we were told there would be no interest on the debt for my mother-in-law's services. But now we find out they are charging an outrageous 18% interest, adding to our financial burden and completely going against what we were promised. This deception is yet another example of their unethical behavior. This mortuary has caused us immense pain, both emotionally and financially. If you are looking for a funeral home that prioritizes compassion, dignity, and respect, I strongly urge you to look elsewhere. No family should have to endure what we've been through.

Nelson Funeral Home was great to work with. We resided in a different area and everything was able…read moreto be taken care of over the phone and email. The services were beautiful. The finances were taken care of with ease. They gave great advice when we were unsure of what to do. We were able to take care of our family because Nelson's Funeral Home was taking care of everything else. Thank you!

Cache Valley Mortuary - funeralservices - Updated May 2026

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