My mom is a member of this clinic, but it has become a personal experience for me due to the incompetence I see in her getting medical care.
TL/DR version: if your parents are members of the clinic, you'll have to keep an eye on their appointments and be prepared to call management to make sure they help keep your family members in good health.
Oh and today (07/30/16) there was a roach in the floor of the "Emergency Room" as well as small flying insects.
I took my mom yesterday (07/29/16) for neck pain/sprain and she was seen by an ARNP - not by a real doctor. Although she was eventually seen by an orthopedist all she got was a neck brace and pills that zoned her out without muscle relief. On either case, the orthopedist didnt even consider xraying her or ordering further diagnosis. My mom's symptoms didn't improve, and I called management to get approval to have my mom seen at another urgent care center. I was told there was an actual doctor today (I remembered when they always had a real doctor on call). My call today "got the fire going" enough for her to get treated today, up to the point where they ordered an xray but there was no radiologist on call. Again, there always used to be one on call. This clinic has really gone downhill in service. I'd advice you to stay away, or be in the lookout for your parents' health. read more