Disrespectful and Discriminatory Experience…read more We paid over $200 per night expecting a decent winter break stay. Instead, we experienced chaos, hostility, and treatment that felt discriminatory. There was no staff at check-in -- after 10+ calls, we were told the key was left outside. The "continental breakfast" was stale cereal and hard-boiled eggs. The room had bugs, and the flooring was poorly installed and taped together with electrical tape. On the second day of our stay, the owner entered one of our rooms unannounced using her own key and attempted to change the lock to lock out one of our family members, claiming the room wasn't paid for. We had booked and paid in full for four rooms over six months earlier. Only after showing her the receipt did she realize it was her mistake. No apology was offered. I am a disabled veteran with medical dietary restrictions and travel with a rice cooker. When a fire alarm went off due to the microwave provided in the room, the owners barged in and demanded money. Later, they returned accusing us of clogging a public bathroom toilet with rice -- an accusation that felt based solely on the fact that we are Asian. The photo they showed was actually pasta. Again, no apology. As a veteran who served this country, I never expected to be stereotyped, falsely accused, and repeatedly entered without notice during a family vacation. We left feeling humiliated, targeted, and completely disrespected.

The room is super clean! I love the big hooks for our winter jackets. We have been there many…read moretimes & each time, we enjoy the experience very much. The staff are very friendly & helpful. Breakfast are yummy. Eggs, sausages, fruits & fried rice. It's so close to Gore Mountain.

If you don't feel like reading I'm just gonna say: it's fantastic. If you want to know why, read…read moreon. My boyfriend and I knew we wanted to go skiing at Gore but were not sure where to stay and boy and I glad that we chose Gore Mountain Lodge. We pulled up and went to the office to check in, and unfortunately there was a miscommunication and our room was never actually booked- but no fear! They accommodated us anyway, just told us it would be a little bit before the room was clean and ready, and that was fine by us. We walked right over to Beck's for a quick bite and drink and that was AMAZING!- but go over there for that review. The rooms are clean, there's nice little notes written for you with tips and info, there's plenty of brochures for local dining and travel sites, a trail map for gore mountain, a tv, WiFi, comfortable beds, towels, PLENTY of shampoo, conditioner, body wash, (super nice touch) and complimentary Swedish fish and sparkling water! There's even a Keurig, K-Cups, and mugs for your use to get you up and at 'em so you can be the first one at the mountain in the morning. Speaking of- it's not even a mile away from the gore mountain entrance- another huge plus. We knew within seconds that we wanted to write a good review for this place- and we don't write reviews often. There's communal yurts to hang out in- which we unfortunately never checked out but loved that we had the option. And they even have equipment and tools for ski racing! You can tell that they take care of the place and also take skiing seriously! It felt like staying at a relative's house but without any of the annoying check ins. With all of that said, I would highly recommend if you're considering a place near Gore Mountain. Kudos to the owners! We'll be back.

No refund or credit when couldn't get to motel due to NYS blizzard travel ban. Owner dodged emails…read moreand calls to discuss and stuck by fine print cause he had my money. Totally uncool to profit from someone else's misfortune. Stay away.

We made a reservation for a memorial tribute we will be attending over the 4th of July weekend here…read moreand the reservation process couldn't have been any smoother. The Inn is run by a lovely couple Cheryl and John who couldn't have been more helpful. We originally reached out by email, which was respond to quickly. Then the email was followed up with phones for payment, which was extremely reasonable for this over the 4th. After speaking with them it felt like we had known them for years. Very down to earth people. Now we're looking forward to our actual stay in July so stay tuned for our next review of that experience here went. Until next time, later!

Great location. Owners are super friendly and personable. Will definitely stay here again.read more

The Phoenix Inn Resort is a recently re-opened, under new ownership hotel, formerly known as the…read moreCopperfield Inn (old Yelp listing is here: https://www.yelp.com/biz/the-copperfield-inn-resort-north-creek). We were skiing Gore for two days, and if you look around online, this is probably the best and closest hotel to Gore that you'll find. Other places in the nearby area are much smaller B&Bs or motel-caliber places, or you can venture towards Lake George for more selection. Anyway, we had a great stay here - the new owner is very nice and hands-on, pretty much around from breakfast all the way until we turned in at night, lapping around the property, checking in with guests, and generously addressing any small glitches as they came up. The facilities are nice - some areas could use a little freshening up, but everything was clean and we felt good about staying here. They have a nice sitting area with fireplace, great if you want to hang out with some drinks without sitting in your room. The breakfast that's included is basic but sufficient enough (oatmeal, Nutri-grain bars, fruit, bread, spreads, coffee, juice, etc.), but they do offer hot entrees like omelets and other cooked to order items for additional cost. While we were here, we had a few rounds and dinner at Trapper's Tavern (which is the on-site restaurant). Trapper's has a nice rustic vibe, and if it wasn't for the pandemic, I'm sure they would have been way more crowded. You can't beat the commute either! Overall, four stars as is it. They could use just a bit more freshening up here and there, and my skier/winter bias wishes there was an outdoor hot tub (or I guess even an indoor one!). I trust things will be even better next time we're around - and we definitely will! Thank you!

****** If I could give this amazing place and staff a 100…read morestar review I would. This place, the staff (Natasha, Karesha, the bartender and chef) and the owner made my sons wedding amazing. First the rehearsal dinner we booked there was amazing- I went to decorate and they had already done so they made it look beautifu like a wedding, the food and drinks were great. Our outdoor wedding got flooded and when I called to ask where I could go locally they offered up the same room plus the dance floor! The guest rooms were so nice also, some of the individuals stayed there! PLEASE TRY THIS PLACE OUT YOU WILL NOT BE DISAPPOINTED!! The Van Doran Family

Family gathering (we had 4 rooms in the Lodge) for 3 days, 2 nights. Terrific setting for all ages…read more Our group included grandparents, adult children & 3 toddlers. Loved the Lodge decor & space, coffee station in lobby & daily choc chip cookies in the lobby. We used the game room, the indoor pool, the hang out areas. Favorite spots were the beach, snack shack, deck overlooking the lake. Beach swim area PERFECT for toddlers!! The sand was great & resort provided beach toys, chairs & beach towels (so helpful!). Loved the open grassy areas, fire pits & cute chairs, playground & mini golf. Only gripe was our lower level rooms were musty & water stain on shower ceiling (Rm 211) - would be easy to fix that stain. Daily housekeeping for the rooms is included but slow (I had to request it 3 times in one day; finally done around 4:30pm). Overall we would totally recommend this resort. VERY family-friendly! We made terrific memories & would definitely return. I just think a bit more refreshing of the rooms would elevate the experience to remove the negatives.

Amazing weekend! Beautiful resort, private cabins, well kept grounds, delicious food and amazing…read morelake views! The staff was super attentive at the front desk and housekeeping. Our cabin was very well appointed. The staff and service at the restaurant was excellent.

I didn't book this room, I travelled for work…read more First night my coworker and his wife and I arrived later in the night, the place looked closed .. But we were greeted by welcome notes and codes for our rooms, we were the only guests in the place... We were in the bird rooms..smaller and cozy cute rooms. I will admit the mattress wasn't my favorite.. We misunderstood the booking due to our boss doing the booking the rooms. But they were very accommodating and upgraded us for our second night stay in the tree named rooms. Which we first was staying on a Tuesday night and then we stayed over on a Thursday night. On our Thursday night we were actually greeted by everybody that work there full bar and restaurant was open and it did not disappoint. I personally enjoyed the tree rooms bigger bed. The mattress was super comfy we also had a steam shower in the bathrooms. I must say the sheets and comforter that they use on the bed are super soft and some of the most comfy sheets I've ever stayed in at a hotel. I do enjoy that they have a couple public rooms where there's couches pool tables and Outdoors there is a fireplace Let's talk about the Birch restaurant. Ally is an amazing bartender!!! The menu had soooooo many choices I wanted try. I had one of their specials the soup which was a creamy queso style soup. Also went with the braised rib with real mashed potatoes. And one of their homemade desserts. Opera cake. (Hopefully thats how it was spelled) Also included in your stay is breakfast which there was numerous choices to choose from I chose two eggs any style with their local resourced bacon wheat toast and then also homemade ketchup and jelly!!! Brewed green tea and OJ.. My vacation in the Lake George region yearly and can't wait to take my son for a nice dinner here. It says it's an adult only inn. But they assured me I could actually have my son stay the night but since there's only one bed per room we most likely will opt to stay somewhere else but maybe a nice girl's trip staying in one of the Lakes rooms which features Big soaking Jacuzzi tubs!! Also they have a Tranquility room where you can just meditate and relax and a sauna. I feel the only thing that this place is missing is a gym and a hot tub. But they provide snowshoes in the winter time and have a nice hiking trail that you can do all year round and you're very close to friend's lake. Very happy to have stayed at this place.

Friends Lake Inn? More like Foes Lake Inn…read more Just returned from a wedding at FLI and I'm left speechless and starving. Dump. Dumpier. Dumpiest. Pleeeaassseee use my experience as your travel guide. I thought perhaps we were walking into a Halloween haunted house but then realized this was serious. The place was loaded with amenities including: -Barb at the front desk with the cats eye glasses and cheetah print. And be sure to drop cash in the "Barb florida fund" box as she tells you she can't wait to get out by October. Tasteless. - Literally the worst food I have ever seen or tasted. I was speechless because it it clogged at my voice box. Shepherds Pie was grool. Chicken Francais was clearly Cat Francais. Cookies and pettifores at wedding were right from BJs..the kind not fully cooked. Made to order breakfast was clearly made 3 weeks ago. - no elevator and the most treacherous stairs I have ever seen. We were on the 3rd floor with one tiny smoke detector and no sprinklers. If you're crippled or old, make sure your will is updated before arriving. - no mini frigs or literally a place to get a water bottle. - omg the room. Think food crumbs all over the window seat . Moist. Greasy. Filthy velour blanket. The lake was across the street, or I think it was, as the windows were cruddy. We're back home and I thought FLI was a dream but then my very high bill fell out of my bag and I realized I never slipped a 20 in to the florida fund!

I chose this place to stay for an excursion into the Adirondacks based on the charming photos on…read moreGoogle maps and the affordability. I'm please to report that Pine Tree Motel and Cabins is a true hidden gem. Cozy, rustic, remote, and surrounded by the almost overwhelming beauty of upstate New York. Norleen is an amazing owner and caretaker and jumped at every chance to make our stay a dream. Being amateur travelers, we over packed for the size of the cabin we stayed in, but that was our fault and otherwise the cabin was more than spacious and well-furnished enough for two lovebirds. 10/10, fully intend to stay here again someday soon. Thank you Norleen and Bert!

Quaint little cabin motel rooms. There's a playground and fire pit for your family to use and…read morechances are high you'll have it all to yourself. Owner is nice and lives on the property, but I'm not fond of being told to sign a guest book where everyone's addresses​ and phone numbers are on display for anyone in the next couple years to take. Just city and first name would be interesting but personal privacy wasn't a priority. The rooms are great though. The bedset and curtains matched and there was a fridge (freezer didn't do anything since it was missing the door) and the AC was blasting for me when i got in. The blinds and curtains doubled up really block out the light. There was a bit of dirt around the room, but it's dusty and woody outside and probably blows in easily. I would definitely stay here again though.

Formerly Shaheen's- now owned and operated by Trailhead. Consists of 30 units in a two story…read morestructure. There is a front lobby area which is generally unmanned but welcoming. They have a self-serve area where you can make coffee (they have Keurigs, cups, creamer, sugar, etc.), as well as good cereal, oatmeal, bread/english muffins). The rooms were suites- a large sitting area with couch, two chairs, TV, and a separate bedroom. One negative- the AC unit is in the sitting area so if you close the bedroom door at night the bedroom is not cooled. You must leave the door open when sleeping. Rooms were clean- but the disinfectant/cleaner they use has a strange smell that was a bit unpleasant. Recommend they find one that smells better. Bathroom was a typical motel bathroom- sink area, toilet, shower. Overall- good accommodations at a reasonable price (considering you ARE in a resort area).

We were pretty disappointed in our first stay at Shaheen's. Upon arrival, the sign on the office…read moredoor said contactless checkin, and every guest was emailed the info. So I checked my email and had nothing from them. Thankfully someone walked in the office and asked if I needed help. They said it was a text, not an email. I didn't receive a text either. He looked up my info and the text was sent to my home phone number. So he told me my door code. I couldn't remember that code all weekend, so I had to look it up on my phone every time, I'd rather have a key. Also, he didn't tell me how to enter it, but I figured it out. My husband had more trouble when he tried lol. Every time. That keypad is very very touchy. And the kids next door, fighting over who gets to enter the code, yelled it several times. So now the whole parking lot knows their code. I guess Shaheen's is doing a lot of remodeling. I think we had a new room? But I'm not sure if it's finished. The ceilings are painted black, trying to look elegant I suppose, but looks kinda creepy. Many white paint drips / smears everywhere, unfinished carpentry, chips on the freshly painted door. New beautiful bathroom has a large sink but it's completely flat and stuff doesn't rinse down without a ton of effort. Toilet roll is a far stretch to reach. Toilet seat is sharp, really high, and uncomfortable. I know I'm sounding picky here but it was a lot. There is zero soundproofing. Thank goodness we needed the air conditioner, it helped drown out noises from neighbors and construction. For some reason, there was a man sitting in a truck, right below our back window, smoking and playing music loudly. Two nights in a row. Not sure if he was a guest or a worker or what. Public water in the area must be brownish yellow because the new toilet always looked dirty. I noticed the same water in the lobby Keurig machine. I believe the ice machine has a filter because the ice looked clear. As we were leaving, we noticed a little old lady with oxygen was having trouble getting in her door. We watched for a few minutes then asked if she needed help. She told us her door code and we showed her how to do it, but now we have her code. So dangerous if we were the type to take advantage, thankfully we're not. The only plus - my motherinlaw called the hotel to ask if they had any amenities she could purchase for our wedding anniversary. The man said no, but he'd be happy to go get whatever she wanted. She suggested champagne and chocolate covered strawberries. He said he had to go to the store anyways, and he'd make it happen. She called the night before to make sure everything worked out, and he said he forgot! Jeez! He ended up getting a bottle of wine, a box of chocolates from Adirondack Chocolates, and even a card. A very nice touch! But we definitely won't be back.

I had an agreement with Chris, the owner, for the rental of the Inn to accommodate myself and 26…read moreothers for my husband's memorial the weekend of July 12. Five days before my arrival I was told, by a third party, that the Inn was no longer available to us. I was never contacted by the owner and had no idea what happened. Needless to say I was devastated by the lack of consideration and poor management. With the help of strangers and at great expense, we were able to find last minute accommodations for everyone. I have never been treated with such total disregard and disrespect by any business. Take my advice and do not trust this owner or establishment to be honest.

Well...you get what you pay for - super cheap and super convienient to gore mountain...and they…read moretake a pet after a mini interview with you over the phone- large room sleeps SIX! Bare basics- but has AC- no iron, hair dryer or coffee maker but you have a full bar and restaurant right there on site... The room was clean with older sheets and blankets- the tub was NOT clean- but the shower water pressure was full blast- the curtains did not close and had a hell of a time proping pillows etc. to avoid voyerism! My mattress seemed new and was comfortable but the one on the bunkbed was sheer metal springs and should be thrown out... I will be back to ski ....as it is inexpensive and there is a bar and restaurant on site... - They have AC here in the summer- YEA!

A hidden gem in friends lake. We stayed here for one night and they literally have everything you…read morecan think of for a vacation home; outdoor jacuzzi, pool, bar, theater room, boat tour, smores, fireplace and a steam room. If you are lucky, you can spend time at outdoor jacuzzi for yourself/ your family. They also serve room-service breakfast which was delicious. The only minus points I want to mention are 1. no real fireplace (electronic fireplace) in your room (totally understood, but thought they had a real fireplace in each room from the pix we saw online. but they have like 3 real fireplaces in the property) and 2. we texted the owner the morning before we checked out to ask about the neighborhood, but we still didnt get a text back from her lol. but this place still gets 5 stars because we will definitely come back. such a cozy place and I can see that the owners really care about their property and also their customers.

R-e-l-a-x-I-n-g First time staying at a a B&B and I would…read moredefinitely do it again. This was a two night get away. The Fern Lodge is tucked away off the beaten path with no signage. It's easy to miss but that's the whole point! You're off the grid and ready for some down time. Don't plan on using the internet much while you are here. We had a hard time getting and maintaining internet service. This was great in getting us to disconnect but a bit of a nightmare when we needed to use Waze or Mapquest for directions. We arrived 40 minutes early and the inn keeper initially seemed annoyed, frazzled and somewhat terse but quickly recovered once she realized our room was ready. After a tour of the grounds and the lodge we freshened up and headed downstairs to the main area for hors d'oeuvres and cocktail hour. I envisioned this to be much more than it actually was. I can't say that it was disappointing because I never expected it to be a highlight of my stay. I was however, very surprised at what was provided given the cost of our stay. The inn keeper offered us beer and wine and gave us a plate of four deviled eggs served on a plate with paper doilies. That was the extent of the hors d'oeuvres. Nothing else was prepared and nothing else was offered. On our second evening we had a small plate of cheese and crackers. They should bill this more as a light snack vs hors d'oeuvres. But again, not a big deal. This happy hour happens each day around four. On our first night we sat in the screened in porch and enjoyed the view of the lake before heading out to dinner. The second night we sat by the fire. There were a few other couples but everyone kept to themselves and enjoyed whatever space they were in and our time still felt private. There are rooms on each level of the lodge all offering a beautiful view though not all overlook the water. The inn is beautiful and if you're focusing on the ambiance of the lodge and the natural beauty surrounding it you'll realize the deviled eggs mean nothing. Our room was spacious and included a fireplace a fire pit and a jacuzzi tub. There are multiple fire pits around the lodge and s'mores kits to enjoy. If you choose not to gaze at the lake from afar you can enjoy any of the water toys down at the dock. There are also several walking trails to burn off the s'more you ate the night before. The inn keeper was a great concierge providing us with directions as well as suggestions for food and activities. Despite having a full house we really didn't bump into the other guests much during our stay. Downstairs is a pool table, a bar, fire place, puzzles, pool table, chess board etc. the bar is an honor system where you sip and sign for whatever you consumed and it will be added to your bill. During our stay there was a family of four staying at the lodge. Their children were around 12 and 15 and played darts while we played pool. There was plenty of space for us not to get into each other's way. There are books that other guests have left if you'd like to sit back with a good read. Breakfast was multi course small plates that were beautifully presented, tasty and just the right amount of food. You can have it brought to your room or request to dine in one of many areas of the lodge. We chose a table on the second floor with a great view of the lake. It was our own little spot with no distractions. The per night cost is $$$ but well worth it to relax, reconnect or just get outside and enjoy nature.