I am a huge, huge dental chicken. So it was with great sadness that I broke a tooth. And then had…read moresome other issues. The team at Rio Rancho Modern Dentistry were terrific. After meeting with Dr. Hand and Christi, the hygienist, I was put very much at ease. They are professional and just know what they're doing, but I also liked how they explained things patiently. I felt that I wasn't being rushed or just another number. I've been to dentists all my life and this is now my favorite. The whole team has a positive attitude and you can tell this is a good place to work. Plus I am very pleased with the quality of the treatment I got.

I waited for my new dental visit at another office before I posted this review…read more In my opinion there is something shady about RRMD. Here are three reasons why. 1. The dental hygienist at RRMD diagnosed me with periodontal disease and said I would need "extra treatment" my insurance paid $160 and I paid $40 out-of-pocket for the "extra treatment" ** The hygienist at my new dentist said "It's a good thing you came in because your teeth really need to be cleaned" She did NOT diagnose me with periodontal disease. I never mentioned that my teeth had been cleaned at RRMD on April 7th. I guess the "extra treatment" wasn't effective. 2. Dr. Leeper refused to take off the bone graft replacement from my estimate. I was told by front desk staff that Dr. Leeper told her "it doesn't look like the same kind of bone graft that we use" and that they would have to wait until they "got in there" to see if it needed replaced. That's when I canceled my surgery. On the estimate they gave me, the bone graft replacement was $5,624.00!!! ** I asked my new dentist if bone grafts ever needed to be replaced. She said "Nope, the metal post can be drilled into any bone graft" 3. In my opinion, the front desk staff needs to be trained better on insurance and billing. My husband called RRMD regarding our refund because nobody from the office had reached out to us after several weeks. The front desk person told him that the refund was almost $200 less than our estimate from our EOB's. My husband had to physically go down to the office and go through our EOB's with the office manager. The office manager had to explain to the front desk person what she had missed. It was found in our favor and we were refunded the correct amount. I truly believe that if we hadn't been paying attention, we would not have received our full refund. 4. Lack of communication. Every email, message on my chart/smile generation and every phone message I left was unanswered. I was the one who had to reach out to them. Nobody ever communicated back. If you do choose to go to this office, my advice would be... If something doesn't seem right, get a second opinion. Know your insurance benefits. Get a detailed receipt and compare it to your EOB's.

Staff is kind/supportive and quick. Dr. Blum is amazing. I had a root canal. Although it took…read moresome time - roughly 3 hours because it was a discovered situation and we had to work around other patients; I went home and experienced no pain at all!!! And little swelling. She was very contentious about seeing to it that she did everything properly! The cleaning staff has a similar high level of service I highly recommend Dr. Blum and Bear Canyon Dentistry

Absolutely disgusted by the greed of this place. After spending thousands on dental work and coming…read morehere for YEARS, these clowns canceled my appointment because I didn't confirm my appointment?! I planned my entire day around my appointment but didn't see the confirmation text or email because I'm busy and more over as a full grown adult I don't need a babysitter to tell me when I have an appointment. Obviously I can understand they don't want no shows but to cancel me the day of over something so stupid? They called me at 9 am leaving them another 8 hours to fill my spot if I wasn't going to show; which I was planning to. I should charge them a cancellation fee. Wow just flabbergasted by the greed, you're not a patient just a paycheck to these people. 0/10 recommend

My husband I enjoy the personal care that we get from this dentist. He has done a lot of work on…read moreour teeth and we couldn't be happier! We give the dentist and his staff five stars and is highly recommended. Loren and Teresa Morrison

Now waiting over 10 days since 5-25 for call from this office as the location lost denture and will…read morenot call me back to schedule or let me know status since Vanessa Garcia took over practice from Dr. Pisotti. Took over $7,000.00 from me to now be completely ignored and no one in office helping.

My experience was pretty good here. It was about 8 years since my last dental visit, and I know I…read morehad some gum recession. They got me scheduled for a cleaning, and we split them up into two visits. They handled all the insurance stuff, which is great. My first visit with Dr. Wong was great, maybe some white coat syndrome for my vitals, but otherwise it was good. She was kind and knowledgeable. Also, congrats on the upcoming newborn. My second visit was my first cleaning with AJ. I thought he was perfect, kind, and awesome. I almost asked for him again specifically; he made me feel comfortable. My third visit was with Andrea, who is pretty freaking cool. We talked about kids, New Mexico, and other things. I really liked her demeanor and professionalism. I'm pretty happy I went here and started to get my teeth back in good health. I do have two more visits, and if they go sideways, I will update my review. However, I do not anticipate this happening.

The staff and Dentists here don't treat disabled people well. Last time I was escorted out in an…read moreambulance because of my medical condition and today they kept me on hold for several minutes and then when I could not sit still due to my illness, they said they can't make another appointment because I "missed my last 3" and that's policy. I guess as long as you are a healthy bodied adult, this office might be ok.

We have lived here 6 yrs. had a dentist near us, but felt we really were not getting the best…read moredental care. We did research & checked reviews, then decided on using Eagle Pointe Dentist We are extremely please with our first visit today. The staff customer service skills were outstanding & practicing very good Covid safety procedures. Dental Hygienist was completely thorough & very satisfied with cleaning. DR Jusemmy was honest/straight forward on my immediate dental needs. She then went into detail what was available to me whitening, cosmetic dental work, alignment of teeth, night mouth guards, etc.... As an adult I then make the decision as to what I want & can afford. I expected this from my dentist & I am empowered to decide what I want. Never felt pressured. Staff gave me a breakdown of cost & my future goals towards my dental care. Make me a part of the plan. I highly recommend this organization.

I came in to have a bonded retainer repaired by Dr. Han that had been stable for 18 years. Prior to…read morethe repair, I did not have a visible gap between my front teeth. Within about two weeks after the retainer was reattached, I developed a visible gap between my front teeth that had not been there before. When I returned to the office, my concern was repeatedly dismissed. Multiple staff members were brought in and I was repeatedly told my teeth "had not moved," despite the gap being clearly visible to me and multiple people in my life. They relied heavily on a 3D scan they had taken two weeks earlier when they originally repaired the retainer. The scan generates both a regular image and a 3D model. They claimed the "model" showed a gap even though the "photo" did not, attributing the difference to saliva. I asked them to do a new scan and compare the images side-by-side. The new scan photo clearly showed a visible gap. However, they were never able to overlay the images, add scale bars, or consistently display the scans side-by-side. I was also given conflicting explanations about why they could not open the updated 3D model. The owner (Dr. Hand) said it couldn't be opened in that room specifically and we couldn't wait to open it in another room when it emptied out, while the technician said the 3D printing company generated the model and they could not access it directly. Even their explanations did not align. At one point I explained that the gap appeared to have increased from roughly 0.25 mm to around 1 mm. The owner responded that maybe it moved "microns, not millimeters," even though that is essentially what I had already said (~750 microns = 0.75 mm). She acted as though I did not understand the difference between microns and millimeters, despite the fact that I literally run a scientific research lab working with nanoparticles and microneedles. After over two hours of advocating for myself, I requested that the bonded retainer be removed because I was concerned it had been reattached in a way that was no longer passive. Once it was removed, they gave me a removable retainer made from the scan before the gap developed. They did not charge me for this visit. After only a few hours of wearing the removable retainer, the gap had already started to close. By the next day, it had essentially closed completely. The retainer caused significant soreness and I could not even bite into food normally, which further confirmed that real tooth movement had occurred. They had also told me that if my teeth had truly moved, the retainer made from the earlier scan would not fit anymore, which is simply not true and not how aligner systems like Invisalign work. Overall, this was one of the worst patient experiences I have had. I would have preferred a respectful, collaborative discussion instead of having multiple people repeatedly insist that nothing had changed when it clearly had.

I came in today for my regular cleaning and had the pleasure of having Tracy as my hygienist. She…read morewas absolutely amazing! She was friendly, thorough, and did an excellent job cleaning my teeth. I always have a positive experience at your office, but today's visit truly stood out and was even better than usual. Tracy made such a great impression, and I will definitely be requesting her for future appointments. Thank you for such wonderful care!

Dr.Nycamp is a very good dentist. However, after an extraction, a large sliver of my tooth worked…read moreit's way out of my gum. Painful. I wondered why he wouldn't take a follow up xray to be sure it was a complete extraction. The office staff lied to me about my insurance coverage of a very involved procedure. I have proof. They lied to my brother about his insurance coverage for 2 different procedures. Check with your own insurance company BEFORE you have any work done at Sundance. Don't make the mistake we made in trusting their estimates. Also, they violate HIPPA.

I fell for the Old BAIT and SWITCH... I did an online…read moreconsultation for hybrid veneers with Dr. Chris He reviewed my case and told me he could "totally do them" and offered 50% off for a case study + social media use, quoting $1,000 total. He then said I needed an in-person exam first. I paid $119 + tax for that exam. At the appointment, his story completely changed. He now says I need Invisalign before veneers, and the total cost would be $5,000. I feel misled. The $1,000 quote was used to get me in the door for a $119 exam, only to be told the real price is 5x higher. Complete waste of my time and money. I would not recommend if you're looking for transparent pricing. **update: I will not be calling you offline as I prefer to keep communication in writing.. I appreciate the reply, Dr. Chris. However, the facts remain: In the online consult I was quoted $1,000 for hybrid veneers as a case study. Based on that quote, I paid $119 + tax for an exam. At that exam, the plan changed to $5,000 with Invisalign required first. Honesty and transparency would mean disclosing the need for Invisalign before quoting $1,000 and charging for an exam.If I could get a refund for my exam+ my time I would but I know that won't happen.

My experience at Sandia View Family Dental was great. The staff was friendly and made me feel very…read morecomfortable. Dr. Chris was very patient and explained the procedure (Tooth extraction waiting for an Implant) and how long it would take. I was a bit fearful as I had a similar procedure several years ago. This was sooo much better and painless. Everything went very well. I highly recommend his office for ANY procedure. They followed up to make sure I was doing ok and if I had any further questions. Great staff and great dentist.

Dr. Jorgensen and his staff are amazing! I've gone here since I was seven-years-old and I've…read morealways been satisfied with everything they've done for me. I am incredibly happy with the outcome of my teeth. Also whenever a complication occurs such as a broken retainer, wires sticking out, the staff is super helpful in which they will come in to take care of the problem. Finally, Dr. Jorgensen is very professional and super friendly too! He is a master of his craft and makes sure that all his patients are satisfied. I will continue to see this place for all my orthodontic procedures.

I've have three children we trusted Dr Jorgensen with orthodontic care. They are grown adults. One…read morein NM, one in AZ and one in TX, they now are having so much trouble with the permanent retainers required by Dr Jorgensen. All the dentists they've seen don't understand the reasoning behind this decision! All of my children have had extra expenses because of this! I absolutely do not recommend this office. In the end it has costed all my grown children lots of extra money because of the permanent retainers!