I have been a customer for 30 years and Cherie is my stylist. You make your appointment directly…read morewith your stylist which I love and can book ahead to get the dates and times you want. I always get compliments on my hair when Cherie fixes it.

Love jennifer w She has cut my hairs for years…read moreAlways ready to take care me She says she loves to make people beautiful

So here's the deal. I hate my hair, I'm bad with hair, and in my two years in Memphis, I've gotten…read moreexactly 3 haircuts, none of which have thrilled me enough to go back. And now some of my hair is breaking off along the hairline, which prompted my doctor to tell me to go get a good haircut while we work on that. But of course, where to go? I mentioned my dilemma to an acquaintance, who promptly suggested Tangles, and specifically Gerri. I called, and was aghast to learn from Stephanie, their ever-friendly receptionist, that I wouldn't be able to get in on an evening or weekend for something like eight weeks. However, she patiently worked with me (and put up with several meandering phone calls!) and we eventually settled on a lunchtime appointment some six weeks out (never mind that, while I live 5 minutes from Tangles, I work 20 minutes away). Fast forward to the actual appointment. I arrived a few minutes early, was greeted by Stephanie, and told that Gerri would be right out, which indeed she was. She promptly exclaimed "Oh, I knew so-and-so was sending me someone, and I'm so glad it's you!", gave me a hug, took my purse to stash in a safe place, and settled down to examine my hair. And that, my friend, is where I was really impressed. Gerri took the time to listen to exactly why I hate my hair and what my doctor told me, combed it out to look at it, and suggested a bob with side-swept bangs that would both improve the look of the breakage while shortening the length that it would need to grow out to. She proceeded to shampoo me herself (I hate the hoity-toity places that have special shampoo people) and give me exactly that cut, which I absolutely LOVE. I'll let Gerri's words speak for themselves: "I'm on Team Karen. I would never do anything to to you that won't look fantastic." The grand total for such amazing service and skills? $30. I would have happily paid twice that and not batted an eye, it was that good. Before I left, Gerri gave me her card and made sure Stephanie got me scheduled for an evening appointment 9 weeks out, so I'm good to go. So if you need a stylist, give Tangles a call. It's totally worth the wait!

Brought in my daughter. Hair was very uneven when he stopped. My aunt pointed it out and he said…read moreits because my daughter was moving. He'd given up. My aunt had him fix it. He used electric clippers on the back of her hair and cut my 3 year olds neck. It was pointed out to him and he didn't even apologize to my aunt or daughter. Horrendous hair cut. I had to take her to have it cut again to get it fixed. My aunt paid a lot to have it cut. It was terrible.

Love the ladies at Germantown Salon. They do a great job cutting my hair and they are great…read moreconversationalists too

After bouncing from barber to barber, trying to find someone who can cut hair consistently time…read moreafter time, I stumbled onto Lisa. She gives a great cut EVERYTIME!

I have gone to fringe multiple times and it's always a great experience. Gracie cut and colored my…read morehair and she did the best! I would 100% recommend!

I was not impressed with my experience here. I came in to have my hair colored from highlights to…read moreone solid dark brown color and I wanted a deposit only color. The first time I was booked with someone who travels out of town to help out at times (which wasn't convenient when my hair didn't hold color before a wedding I needed to go to and she wasn't there to fix it for another month...) while the lady did my hair she told me she missed parts of my hair that she noticed while she was blow drying (which is fine) but we had to add color in for a second time...so I shampooed twice before leaving and was running late for the rest of my day. (I understand accidents happen and I appreciate she attempted to fix this) I called back within a week to see if I could get my hair fixed, but the lady who travels out of town wasn't there again for a month....so I was told I would have to book with someone else and I would also have to pay full price since I was seeing someone new. (even though I feel like my hair was not done properly the first time and it should have been fixed)... The second time it was done I had a permanent hair color put into my hair (not sure why someone would lift my hair again after it was already highlighted, that's not what I wanted...) it just made the color look lighter, my hair more damaged, and again it didn't hold a second time, there were blonde pieces still showing through. When I called asking is someone could do the roots and just try to touch up the ends that didn't hold as a courtesy to fix it I was told "too much time had passed" and I would have to pay again to correct it a third time. I don't mind to pay, but the trust was gone with this place and I didn't get the service that I wanted. Some of the staff were nice, and the shampoo lady did a great job massaging my scalp, but the lady on the phone was not nice or helpful when I called with my concern. I ended up going elsewhere and a new stylist gave me Demi-permanent color and I have not had a problem holding the color since. Not sure what happened here, but I wasn't a fan of the lack of customer service or offer to fix anything. I will not be coming back here and would not recommend

Best haircut I've had in years. Isabella listened to what I was looking for overall and made it…read morehappen. Facility is pristine. Music playlists are great. Comfy seats.

I visited yesterday and went from long hair to a bob, Ronda gave me exactly what I was looking for…read more Great job, nice shop, a very convenient location and friendly service what more could you ask for?

Went in for highlights with beautician Ashlee. My ends got burned a little but went back next day…read moreand Ashlee fixed my hair. Turned out very nice. I have had many compliments on my hair. Very satisfied! As I was getting my hair done watched and listened to all the other beauticians everyone there was very friendly. I have been driving to Southhaven to get my hair done and I truly loved that place and the people there but to be able to find a place closer is so convenient. Would recommend this salon.

Kay Watson is a talented stylist. Great conversations every time I go. She really performs razor…read morecut finishes beautifully.

Service and quality always first! Sushila is the best I've been to- she doesn't rush and listens…read moreto what you need and want. She also suggests if she feels something won't suit you. Been going to her for 5 years now.

Diane is fantastic! I've been going to her for over 10 years! She knows her stuff! She can…read morerecommend products to help with any issue you may have.

SENIBA has done it again!!!! I was in Dyer need of a touch up and she fit me in at short notice…read more The same GREAT service, with a twist. She made suggestions for how to spice up my hair, "you should try color". Whatever you say!!!! "You should try wavy", "I think you will like it". "When you get a touch up, you want to make sure that you can tell, it's new". She took her time, and was friendly as ALWAYS. She even made me eat a snack and drink ginger ale, because I had the flu. "When you are sick, you have to eat". She would not stop until I agreed to eat. SENIBA, thank you again... I love my hair and I will be back soon..

Found this salon on google. Had 5 stars on google reviews so I thought I'd give it a try! The…read moreowner, Seneba, was so welcoming and friendly. She took her time braiding my hair and I left satisfied. I recommend!!