My furnace was not working. CJ Plumbing and Heating got the part required. They put it in and I had heat again. The 2 fellows that came were very professional. Answered questions that I had. I was very happy with the work that they did.. Reasonable price. read more

Dan did a fine job on repairing my outside water tap..quick service and in the fall, will turn off the inside water valve..I am probably not the only one who had over looked this small and important detail read more

The service for the plumbing and furnace in my place was prompt, friendly and helpful. extremely fair pricing. I like being able to do an etransfer. professional The response when I called was immediate. All work was done quickly and cleaned up afternoon. i called to change out faucets. A bad leak was discovered and fixed. Highly recommend read more

This past weekend we called CJ Plumbing & Heating because our hot water tank was leaking. This was about 4 pm on Saturday. The technician who came drained the water from the tank and said we would be without ANY water until Monday or Tuesday when they could come back and give a quote and fix the issue. Now my hubby had shut the water off to the entire house so he could drain the tank. Being a plumber if there was no shut off valve to the hot water tank why would he not install one and atleast give us cold water so we could have our bathrooms etc. Nope he just left said someone will be back Monday. Monday morning not a word from the company as to if they were still planning on coming or time etc. So hubby called the company and the very nice lady said her guy was told to contact us first thing this morning. We explained that he did not and was told by her she would call us back. She did and said he was just gassing up his vehicle and would be right over. So the New technician arrives and walks into the house, says I remember this place I have been here before.. (Another Story). Anyhow hubby takes the tech and his helper to the furnace room. They start discussing the issue at hand and hubby is trying to explain that we did not have much room left on the wall or side of the house for an exhaust vent but we could take down the built in vac system and they could use that spot to exhaust a new hot water system. The technician turns around and says I understand you are frustrated because you have had no hot water etc but if you do not like what I am saying I can leave. Well, that was the wrong thing to say because he was told ok fine, please leave and get out of my house. This technician started to get more verbal and abusive with his language. He was told again by my hubby to leave and the guy starts again saying fine Don't ever call our business again because we won't be back. He was told that is fine get out of our house now. Then the guys says, I am going but I am not the one having to deal with cold showers. He was again told to get out of our home. The technician called my hubby a prick , put on his shoes and started out the door. Then starts with my hubby when he was once again told to get off our property asking him if he wanted to go toe to toe. I said leave and get off our property. The technician finally left gets in his vehicle and turns a u turn in the intersection, drives back past our house and flips the finger as he does. Thank GOD he was gone and if this guy worked for me he would be fired on the spot for treating a customer like that because his actions lost the company a few thousand dollars this morning. Now back to the first story... We had our furnace stop working and called CJ Plumbing & Heating to come check it out and fix it. We the technician shows up and I went to explain what was going on. The technician looks at me and says, I am the technician here please let me do my job. He proceeds to say its the thermostat upstairs on the hallway wall. I tried to explain to this man we just had it replace and everything was working fine. He takes it apart traces wiring back to the furnace, ends up saying its not the thermostat. I about said well DUH, I tried to explain but you would not listen. When this same technician arrives this morning, I thought OMG here we go again. He is very UNprofessional, arrogant and I do not know if he is trying to show off to his person with him or not, But this guy is losing his company money. We called another company after this happened this morning. I will say what an about face for service. This other company was very professional, polite, listened to what we had to say and they made suggestions based on his knowledge and expertise in the business. Needless to say, the second company sold us exactly what we needed and was even able to pick up a second job of replacing our furnace in the process. So CJ Plumbing not only lost the cost of a tankless water heater system but also a new furnace because of this one technician. Like I said above Thousands of dollars were lost because this man has a bad attitude. read more

Called C.J. for service on an a/c unit... told them likely just needed a coolant recharge. They show up Friday May 18, and say that it needs a new motor and will order it. They will come on Wed May 23rd in the morning. We make arrangements to be home from work. Then on Tuesday May 22 they call and say that 9am is too early so now they will be at the house at 3:30. We change the work plans. At 3:15 on May 23rd they call my wife (that had to leave work early to get home in time) to say they are not coming because they didn't get the part in. Thursday the 24th they show up and replace the motor. Still not blowing cold air... and they still haven't recharged it. Said they will have another guy come out on Monday May 28 at 3:30. No show at 3:30 om the 28th so we call... shows up after 4pm... puts in a sealant. Still haven't recharged it. Tells us to call back if it still isn't working. At this point we are beyond frustrated. Days go by... still not blowing cold air. Monday, June 5 we call RT Heating and Air Conditioning... they come the same day test it and say it is blowing at 18.5 degrees. They recharge it and just like that it is working and blowing at 10 degrees within minutes. Today two guys from C.J. show up at our door with a used motor (from who knows where) to give my wife a bill for $1,276 and would not leave until she paid it. She pushed back and they discounted it by what we paid RT... but she felt intimidated. To top it off... they charged us for refrigerant that they didn't put in. Intimidating tactics... repeat visits... unnecessary work... will not use them again!UPDATE BELOW. Called C.J. Plumbing & Heating for service on an a/c unit... told them likely just needed a coolant recharge. They show up Friday May 18, and say that it needs a new motor and will order it. They will come on Wed May 23rd in the morning. We make arrangements to be home from work. Then on Tuesday May 22 they call and say that 9am is too early so now they will be at the house at 3:30. We change the work plans. At 3:15 on May 23rd they call my wife (that had to leave work early to get home in time) to say they are not coming because they didn't get the part in. Thursday the 24th they show up and replace the motor. Still not blowing cold air... and they still haven't recharged it. Said they will have another guy come out on Monday May 28 at 3:30. No show at 3:30 om the 28th so we call... shows up after 4pm... puts in a sealant. Still haven't recharged it. Tells us to call back if it still isn't working. At this point we are beyond frustrated. Days go by... still not blowing cold air. Monday, June 5 we call RT Heating and Air Conditioning... they come the same day test it and say it is blowing at 18.5 degrees. They recharge it and just like that it is working and blowing at 10 degrees within minutes. Today two guys from C.J. show up at our door with a used motor (from who knows where) to give my wife a bill for $1,276 and would not leave until she paid it. She pushed back and they discounted it by what we paid RT... but she felt intimidated. To top it off... they charged us for refrigerant that they didn't put in. Intimidating tactics... repeat visits... unnecessary work... will not use them again! UPDATE: CJ staff called me at work and proceeded to state he did not appreciate this review because he feels he did not intimidate my wife (more on that later). I asked if he feels that the air conditioner was in working order when they were done. He stated in his opinion yes even though it was blowing warm air. When I asked him why he did not just leave the invoice and go, he stated he was instructed by his office to "physically explain" the invoice. He then stated he was not allowed to leave the invoice and go and that said to my wife with another guy "he'd like to get paid" while she was alone with two children in the house. When I asked him if there was anything in my review that was false, he said that he feels that my comments about my wife feeling intimidated and "unnecessary work" was false. So apparently my wife is lying to me when she said she felt intimidated because she was at home by herself with the kids with two men at the door asking for money. In his defense: he stands by that all work was necessary, even though the job was never complete and we had to bring in another company. They "physically explain"ed alright. As a result of their "attempt" to apologize, I've upgraded the rating to 2 stars. read more

Bad, bad experience! Put a new boiler system in our house in 2011. Right away something was wrong - no heat on 2 of our 3 floors. Of course we had paid them - and lots of money. Owner Trevor would not do anything to help us, other than to tell us that the "lines needed to bleed". Finally sent someone over in about February to put in some valves that didn't do a thing to help. A few months ago we noticed some blue fluid leaking and had to get another plumber in at our own expense. Found out that there were major deficiencies in workmanship, NO PERMITS had been taken out at the time the work was done, NO INSPECTION had been done. Cost us hundreds of our own money to fix the boiler, get permits and an inspection. To make a long story short, we still have a boiler that won't heat our house properly and are looking at thousands of dollars to replace it with one that will - and we don't have the money to do it. Too bad we hadn't checked out BBB first - BAD RATING!! read more