Got back to me quickly and was able to come out the same week. He was able to diagnose the problems…read morewith both of my gas fireplaces.

We needed the top of our chimney rebuilt involving masonry work and we wanted to upgrade our gas…read morefireplace with a quality fireplace insert. They did an excellent job with both. They have quality staff who really know what they are doing. We were very happy with the work. The few concerns we had were addressed quickly and fully resolved. They are definitely a top notch company.

They looked highly recommended on yelp and other reviews. However I've been trying to get them to…read morefix what was found to be an issue. Also needing an insert installed. Called a few days before thanksgiving. Okay no call back so I called again the following week, and no call back. In total I've called three times, left two messages, and sent inquiries online. And still no contact. Not even sure they got up to see the top of the chimney. I've since contacted another chimney specialist and he has shown me ALL that they had missed. Smoke shelf was not cleaned and had debris hung up, many spots missed on the "cleaning", and firebox was not scrubbed of creosote. My wife said the gents that came out were nice and courteous. Maybe because we're just a small job they don't want to deal with us, but at least let us know you don't have time.

Ferguson responded to my call this winter to fix the gas starter in my fireplace. They noted that…read moreI needed some repair so I made an appointment for May to get the fire box repaired. Instead, they came and did an inspection--no repair done--and then emailed me an estimate to deep clean the chimney and repair the fire box. It was pricey, but I then started calling to get a few questions answered before setting an appt to do the cleaning and repair. I've called five or six times and they haven't returned my call. I wouldn't use this company ever unless you want frustration.

I had a very positive start-to-finish experience with MS Chimney. For several years we had been…read moregetting birds and an occasional squirrel stuck in our chimney. The last time, over winter, TWO birds got stuck in it. I was able to fly a drone up and look at the cap-one of our sides was completely exposed. I gave a few chimney companies a call and MS Chimney was the first to get back to me and they also gave me the best price. Once I scheduled the inspection, communication was excellent. Zach let me know when he was on the way and his thorough inspection lasted a good 30 minutes. In addition to needing a better cap on our chimney, the firebox needed to be cleaned and re-pointed. The total cost was $500 less than what my buddy had paid for the same job from another company several years ago. The MS Chimney works with a custom fabricator who builds each cap to the specs of the chimney. After Zach finished that day, I flew my drone up and was very happy with the final results, an incredible difference from the sloppy job that had been done previously! Zach was thorough, polite, and punctual. I'd recommend this company again.

Had a very poor experience with this company, technician that came out said he worked for a…read moredifferent company and almost fell off my roof. After discussing with office, I was told to get a refund, it's been a week, calling multiple times, no one calls me back. I would not recommend this company!

This guy is a complete scam! I actually had to call the police, my bank, and file a complaint with…read moreFederal trade commission. He came out to our house for air duct cleaning gave us a bogus estimate over the phone for $450 to begin and then he dropped it to $350. The I found his company online through a made-up profile, he shows up at our house he talks a good game but he absolutely did not fix anything I actually had to take my furnace apart just to fix where he screwed up, he promises pictures of every vent before and after. I received two pictures that aren't even of the same vent and I don't even know if there ours. We told him prior that our landlord would be paying and that we would need an invoice. He agreed, then before he left he demanded we pay cash check or Zelle and told us he could not leave until he was paid! And he had the audacity to ask for a tip!! Luckily our maintenance guy had painted a lot of the things shut so I was able to tell after he left that he did not do three of our vents or the air return and we only had five!! This is a complete scam and please do not reach out to this man!! I thought he was just a smooth talker young kid trying to make some money and it turns out he is a complete scam and I guess it's a really common thing for this type of service because you do not need a license. HE EVEN QUOTED MY LANDLORD $6,000 TO REPAIR THE CHIMNEY CROWN OF A SLAB HOUSE THAT'S NOT EVEN WORTH $20,000. AND RATHER THAN SENDING MY RECEIPT THAT'S WHAT HE PROCEEDED TO SEND ME THE MOMENT HE LEFT!!! SO DISAPPOINTED!

I was quoted $150 flat fee. I was told from the service tech he could take check or cash. I…read morepaid with check and then the service tech continued to text asking for money and to pay for his uber ride. He stated he threw the check away within an hour, and therefore expected additional payment.

Phil did an exceptional job on remodeling our bathroom and adding a laundry area at competitive…read morerates. This was a full gut of the original room and rebuilt to our specifications. He did an outstanding job listening to, meeting, and exceeding our needs and expectations. He was also helpful with valuable ideas and suggestions tapped from his wealth of knowledge. His work is top notch and I would highly recommend him for your remodel or construction needs. Look no further, Phil's your guy!

Phil and his crew repaired garage that was damaged from tree falling. They showed up each morning…read moreon time and got the repairs completed in four days. He squared up and reinforced the walls of garage as garage was built 62 years ago along with new siding, new shingles, and added gutters. Very organized and didn't leave a mess for us to clean up. Phil was always willing to answer any questions we had and we received a quick call back when leaving messages. Mom is very happy with her updated garage! Thanks Phil!

I was having water issues in my duplex and called Pioneer. They found out that the builder never…read morewaterproofed the exterior of the crawl space at all! They gave me a great price, scheduled me in quickly, and did a great job. It's been a couple years now with no water issues. Thanks Pioneer!

Came with masks and shoe protection did the assessment, gave me an acceptable estimate then told me…read morethat it really didn't need to be done. What??? Wait? What??? He explained that my basement was 96% dry and the stains were old and once a stain occurs it won't change. I never had an person be this honest and not force a sale on me. How do you recommend someone like that? 5+ stars.