I made an appointment to have a Covid test requires for an upcoming cuise for the next day. We…read morefinished with our sightseeing earlier than expected and decided to stop and see if we could be seen early, as there was seven in our party. They were very happy to test us early and were very friendly and helpful.

Good little indie pharmacy, which sadly never seems to have Priadel when I want it. The service…read morehere is second to none, and included the pharmacist popping something round in person. Standard range of goods for a pharmacy, and some quirkier ones. Also has photo processing, and passport pictures.

My husband and I both had flu jabs here today. The service is excellent. booking could not have…read morebeen easier and both assistants who attended to us were super efficient and charming. thank you!

I had a good experience when I visited this chemist earlier this week. I had aprescription from the…read moredoctor but I did not really understand the explanation about the drug and how to use it. The pharmacist was really good. She was very patient and she took time to explain what the drugs will do and how i should use it. She told me about the side effect to expect but made me understand that I do not have to worry about it. The other staff who attended to me before passing me on was really good as well. They are like a bunch of well-trained staff. My experience was really pleasant.

Really, poor attitude some staffs because they are not professional pharmacists and did not help…read moreand won't speak me about need some medications. 3 men have threaten me and told me off. "Piss Off" meaning they couldn't be bother / take care, and so rude ! I feel became angry with them. Also I feel sick and so uncomfortable because do not true some staffs / pharmacists ! It's risky of medications and dangerous !

I've found the staff here to be helpful, polite and approachable over a number of years…read more Mr Shah was recently able to resolve a problem regarding availability of important medicine that needed addressing urgently (due to a GP surgery oversight). He didn't have to go the extra mile as it was not an issue of his making, and also the pharmacy was about to close for the weekend, but he found a way to temporarily resolve the issue until the GP surgery reopens on Monday. It is the kind of professional support, understanding and problem resolution that should be acknowledged as representing good practice.

This really is a great chemist that and is actually more like a shop as has every toiletry and…read moreperfume you would ever need. The staff really are wonderful and take time to speak to you about what you require and won't just recommend the most expensive product. They are also very specific and thorough, and when I went in complaining of a throat infection, they seemed genuinely concerned and sympathetic! A great place to have locally as I will now never be without my lotions and potions.

In town from California staying with friends and got a pretty bad infection that was totally…read moreruining my trip. Waiting in line for 4 hours at urgent care got me feeling SO hopeless and homesick for my regular doctor/ pharmacist back in Cali. These guys totally stepped up and made me feel SO safe and at home here. The kindest gentleman and young woman behind the counter listened to my long winded story and totally sympathized with me and got me EXACTLY what I needed to feel my best again. I am so so grateful for kind people like this especially in an industry where some people are just after the sales or don't take the time to actually LISTEN to people. They went above and beyond for me and Truly care about their clients. LOVE THAT! Thank you guys for saving my final days in London and showing me the best hospitality! I appreciate it more than anything :) Xxx

Kristal Pharmacy COVID19 HEROES - 40 Years 5 Star Service…read more This superb emporium is so much more than just a pharmacy. Since June 2010 I have been a regular customer, over the years you have all served me with courtesy a smile and exceptional customer service. You have supplied me with bare root roses, compost, tinned food, top name cosmetics at discount prices, stationary, light bulbs, cards, dvds, pillows, and kitchenware which represents just a fraction of what is on offer. This wonderful buzzing place attracts just about everyone in the area, which reminds me of a miniature version of Morleys, without the beds! Well you provide something that this department store does not have, a Post Office! which opened in 2018 and is a godsend. Also since June 2019 I have managed to source number of items that have contributed to plastic reduction and saved money! For example 5 litres of washing up liquid at £3.99, I dispense into just one bottle, so far has lasted nine months! 5 litres of disinfectant at £3.99, and the Duzzit Greener Cleaner Cellulose Sponge, 100% environment friendly, made from wood pulp and recycled fibre, a pack of two for 99p is actually cheaper than on-line. The dedicated staff have all risen magnificently to the recent COVID19 crisis, working tirelessly to keep the shelves stocked, and I must add that some recent baseless accusations of 'profiteering' are completely without any foundation, and has hammered the morale. The staff should not be used as a verbal punch bag, the suppliers are to blame. Muslim Jaffa and his team who have run Kristal for nearly forty years, I know from conversation that everything stocked is sold at a very modest profit margin, the recent surge in prices for particular items - some as much as four times the pre Corona crisis is dictated by the supplier. Muslim who cares so much about the reputation of Kristal, has always been very transparent about pricing and on occasion has shown invoices to customers to prove he is not profiteering. I wish to acknowledge how wonderful the vast majority of customers are, and that so many have recently volunteered to make prescription deliveries while one of the drivers has self isolated. To everyone in our local community that has volunteered you are providing a vital potentially life-saving service. Finally if you are a satisfied customer reading this, if you have not already done so, please show your appreciation by submitting your own review. Michael Peacock Nunhead SE15.

Very friendly staff who goes above and beyond to help. They even pre-cut moleskin for my wife when…read moreshe got blisters from breaking in new shoes.

I required two boxes of one medicine. The pharmacist had one in stock but refused to dispense it to…read moreme and let me wait for them to get more stock. The pharmacist was rude and condescending. I will not be using that store again.

West London Pharmacy!!! Thank you for your kind, quick and always amazing service during COVID! I…read morereceived my travel day 2 results same day, within hours. They were so kind to me when I had the test and guaranteed results, which I received. I will continue to come back for all of my tests.

When you have a baby it is a must to locate not only the nearest pharmacy but one that makes you…read morefeel at ease, and comfortable with the chemists' advice. So this one does not tick all the boxes, but it does tick the most important ones. They are very friendly even if they don't know you at all and will give you advice to reassure you and your child. Not too long ago, the GP prescribed a very strong medicine to my daughter, for something she didn't even have. I wasn't sure if I should give her that medicine or not. The chemist agreed with my instinct and said she just had a common cold. Why would I believe him? Instinct. When consulting another doctor, she said I did well. In addition, the pharmacy carries a wide range of baby products, nappies food, toiletries and accessories, which is really handy when you need something quick and you don't want to go into a massive supermarket.