I spoke to Amanda today at C&S to cancel our service due to moving out of the area. Very pleasant & personable. Very much down home friendl. Service has been over and beyond expectations. Wish they were near us to our new area. Highly recommend their services! We have been very pleased customers. read more

I had a small problem with a broken cart. Amanda was super-efficient and friendly. She took care of the problem and had a new cart delivered much quicker than I expected. Thank you! read more

Henri is super helpful and so kind. She went above and beyond to help me with my trash service. Thank you Henri

Fast and easy to do business. Order a dumpster and was delivered the next morning. Will be doing business again.

It is impossible to contact them by phone. the answering machine keeps saying I don't have an account and won't let me through, or give me a schedule, which is all I want. Even on the website I am blocked as 'not recognized'. They have no problem sending my bill and other mail though. And they do pick up my garbage. So I will give a star for that. So why can't I get a schedule? Also they have reconfigured the waste site in Willits so that it's a confusing jumbled maze, congested and difficult to navigate. Now I dread going there. read more

Normally reliable service. Twice last year only one can was emptied, the recycling can left full. No explanation. The holiday schedule is a joke. The company does not follow its holiday pickup schedule listed on the website. Sometimes it is a day later, sometimes the regular day. You have to call the company during the week after a holiday to find out what the pickup day will be and hope you get told the correct day. read more

I live in the secondary market and have the middle-sized can. A decent deal for less than $90/quarter considering I don't have to go to the landfill of load anything myself. They also give you 2 bulk item hauls per year. A couch, washer, and microwave in addition to my cans was a whopping $3. The holiday schedule can be daunting, but it is hardly a huge issue. I often forget during holiday weeks, but the mid-size can makes it so that a week off is hardly a big deal. Nikki in the administration office is always nice and informative. read more

Went to sign up for service was told i was in the secondary area thus increasing our rate. Despite being in the primary area on their published map. Decided to go ahead and get service anyway to try to out. Was told they would drop off cans the next day. Wait until near closing time and decide to call to find out time they expect the cans to be delivered, I am told they won't be delivered for 4 more days. When I inform them that yesterday they told me they would be today, i was given an "i'm sorry" and then silence. Pretty sure it's time to get the county out of the waste management. prior to the county taking control private small family businesses ran trash pick up services. Now the county controls it and contracted out to these guys. it's a little monopoly that put several families out of business. read more