From the owner: We are Aleks Towing and Transport Open 24 hours at 7 days…read moreeach week We are here to help

I was kind of in a panic when the police took me away from the target parking lot. I didn't know…read morehow long I would be is gone and I was certain my car would be towed after a few days and put in an impound lot. I called iron shark and they got right on it. Within a half hour my car had been towed to my house in property stowed. Greed job iron shark.

From the owner: Ironshark Tow & Transport, LLC is a tow truck and wrecker service provider that cares. When you…read morework with us, you're not just a number. We strive to deliver an exceptional experience from start to finish and will do all we can to ensure your satisfaction. Whether you need towing or roadside assistance, we're more than happy to help you. No one likes to call a tow truck, but we hope we can turn even the most painful experience into a more positive one for you. We tow tractor-trailers, motorhomes, cars, buses, and more--you name it, we tow it. When you need towing or roadside assistance, reach out to Ironshark Tow & Transport, LLC. We'll hook you up!

Original call to Teds was answered promptly and arrived within 10 minutes afterwards. Assisted with…read moreremoving a flat tire, but had difficulty with wheel stuck to hub. Driver had another call and said they would return, no charge at that time. Over an hour went by and tried to call to check status no answer, tried another 15 minutes later no answer. After 2 hours driver finally answers and were able to arrange a tow to a tire shop.

I had a great experience, Ted provided towing services in a timely and courteous manner. Highly…read morerecommended

I called Lupe's Wrecker Service and lady who answered ask the make and model of vehicle I was…read morecalling about, color, and year of vehicle, only to tell me that she was out to lunch. She told me to call in about an hour and half, I told her that I was busy too and that I would call when I had time. I called about three hours later and an older lady answered this time, she asked me almost the same questions about the vehicle I was calling about; only to tell me to call back in about an hour because the lady with the information was not in the office. I told her that I had already called before and was not getting the info I needed, she repeated to call again later. I told her that I was not calling back at all and I hung up. BAD SERVICE!! Would not recommend at all!

The woman who picked up the phone really had the nerve to ask my Location, my Go to Destination, my…read morecar's Make, Model, and size.. just to say with a rude tone "at this moment we do not have our towing vehicle" and just hung up. Thanks Lupe Wrecker Service for the quality service of wasting my time when I'm in need of a towing in the middle of the night. If my phone had 2% less battery i wouldn't have gotten home safely thanks to this quality service. If you want to deal with poor communication skills and no patience, call Lupe Wrecker Service!

El teléfono que está en Internet no sirve el teléfono que está en las grúas nunca lo contestan ya…read morefui dos veces y no sale nadie van a querer bastante pésimo servicio no sirve deberían de cerrarlo o clausurarlo aún sigue ahí que me la llevo me la llevo

The 70 yr old in charge was extremely rude to me. I was trying to retrieve my sons prop from the…read morecar but he talked dow n to me, suggested I was not his mother cause our names do not match. I had called before hand and said it was an easy transaction as long as I could prove I was his mother but then flipped it when I got there. I was upset and he told me to Calm Down and I was get all nervous and to BE QUIET!! I was nervous I was pissed! Thank goodness I had my sons expired DL or he would have had his stuff in the trash as he had other's property in the trash that I witnessed thrown away

My Family has been taking our vehicles here for over 10 years, probably even longer. But that's as…read morefar back as I can remember. I've taken all 3 of my personal vehicles here as well. This place is GREAT! They are so friendly and the customer experience is AWESOME. Gary - The owner, is so helpful, he comes out and really just tries to help you find the problem. They always get it fixed and they do it quickly. I recommend this place 110%! One of the main reasons we come here is because they do everything. From breaks, to oil, to engines, batteries, everything. They even do custom fabrication and bed liners. We've had our trucks Bed lined here. The quality is excellent and no one else in this area offers anything close. If I were you, I'd come here.

Update...I still had an oil leak. I check by valve cover bolts, they were not torqued properly...I…read morefixed that. One of my coils was not properly reinstalled...I fixed that. I found bolts laying in my engine and installed them where they belong....don't take your vehicle to Ace Auto, you will regret it.

warning don't waste your time or money!! worst service i've experienced in so long. 20 minute eta…read moreturned to a 2 hour wait without notice. im a patient individual but damn!!! to make it even better they left me with $800 worth of repair from poor towing technique. save yourself the hastle and don't use this company. ask a passing car, dig your car out on your own, pray for a miracle before you call them. don't bother calling the office or showing up to the office because they wont be there to answer. 1-5 rating? 2.7/5 stars if you are recommended this company disrespectfully decline. -honest review thank you again a-pro towing & recovery you were more definitely not useful, convenient, timely, or cautious. definitely run over my own foot before i call your company again.

A-pro Tow.....lol A-pro at LYING. So Iv got some splaining…read moreto do. I parked ILLEGALLY across from wing stop on spi AND YES IM AT FAULT AND I KNOW THIS and I usually don't park in dumb places but I was being a dumbsht and parked there anyway because there was literally no places to park at wing stop. So I'm at wing stop to pick up some food And was there maybe 15 mins TOPS so after I get the food I go outside and see that they moved my car out of the spot it was in with the ROLLIE ROLLIE ROLLIE things that they use to move cars. So my car was out of the spot and at this point they still had to A. Push the car a little-bit more to fill the gap between my car and the trucks tow head to be able to lift it, OR B. to Back up the truck, Witch at the time I got there had not been done Yet AND I WAS TOLD I WOULD HAVE TO PAY A DROP FEE of 157 and well it wasn't even attached to the truck to be dropped. And I didn't know at the time that I could have just left LEAGALLY because the law states that even if a car is hooked up and not fully ready to go you can claim it without a drop fee and my car wasn't even touching the tow truck in any way and was fully still on the ground . WITCH reminds me, I called to get a refund because they were in the WRONG and the owner told me that the guy who charged me told him it was all Hooked up and ready to go Witch is complete BS. I had even called before the owner Was there, and the guy who charged me (the tow truck operator) witch I suspect that him and the owner are the same person answered the phone and flatout knew my car wasn't even hooked up to the truck and made some bs excuse and told me to wait and call Back when the owner arrived around 2pm (BTW they were somewhat polite and the tow truck operators son seemed like a nice kid, and he was helping him move my car). Anyway back to the topic I was told by the owner The best he could do is refund me $65 bucks out of the 157 I paid so I took it and unfortunately I'm still not happy and I may make a complaint against the company on some Texas website. But I don't know it depends if I get over this or not I'll think about it lots of bs to deal with. but yes it's complete BS and IF they did really have my car all hooked up and ready to go WITCH THEY DIDNT I would have just paid the fee WITHOUT COMPLAINING but that's not what happened. (Also let me say Dmn they were fast to find the car ??how?? and move it so props to them) but the job was incomplete and I had a right and I feel like I was practically robbed of my money and my time.