Deutsche post is the worst service I have ever seen and used…read more I sent a package from Koln to myself in USA. The package with all the important documents was damaged and almost all the contents lost. This damaged package was delivered after about 50 days.

This place is honestly the worst. Rude and lazy customer service. The concept of their obligation…read moreto delivery your package is nonexistent, regardless how important your delivery is. If they're busy and they haven't sorted your delivery they'll say come back tomorrow instead of spending a couple minutes to search. They'll lie and say your package is with the driver. Sometimes they'll say it's not there even if you've tracked it. DHL Kunde service will tell you their lying, yet can't do anything to help. All these things happen repeatedly and mind you the wait is often 30 minutes just to reach the counter. The people are jokes.

Lovely donation-run library tucked up in the 4th floor of the Kasernenstrasse building (takes a bit…read moreof effort to find it) - really friendly volunteers, they have events for expat families (some playtime for children, book sales, tea) and a very good collection of books and DVDs.