Wow. I had an unpleasant stay in Vienna - service was most often cold and condescending. I…read morewitnessed racism, fighting, and a woman being beaten up at the Praterstern train station - with no police in sight! This was all on Christmas (25th) morning! I rode the S7 twice and young Austrian guys were smoking in the train. I did not experience much warmth and friendliness in Vienna the week before Christmas. Even the airport staff was cold and rude. And then, just before heading to the gate for my return flight to Paris (relief), I stopped by Panopolis in Gate F of the Vienna Airport. The woman working here was pleasant and very polite! I ordered a croissant, which was freshly baked, delightfully warm, and absolutely delicious. This was at 6.00 in the morning! After a week of coldness and rudeness that had me regretting my visit to Vienna, I enjoyed my last half hour in the city thanks to a polite woman with a warm smile who wished me a safe trip and a delectable croissant. Joy to the world.