Bait n switch anyone ? Major rip off artist. Was told I had full coverage by Jerry . Was told if I…read moreswitch to him he could give the same coverage as I had for a cheaper price. Turns out I was paying cheaper . Also turns out I am not fully covered . He (matched) my old insurance. My old insurance had comprehension and Collision.... Jerry ' state farm insurance that (matched) my old insurance did not include Collision or comprehensive ..... But if I add them I will be paying the same as the old company I was with .... Anyone using Jerry needs to check their policy to see what they're really covered for cuz he seems to forget conversations....

A big THANK YOU to Jerry Traille and his associates for making a daunting task a pleasant…read moreexperience. They discussed the possible risks I might be exposed to, both personally and professionally. They took the time and interest in my situation to provide the guidance necessary to make me feel completely confident making decisions. Wading through the insurance terminology can be overwhelming, this might be the 1st time that I've had a thorough understanding of exactly what coverage I have.

E Claims is a terrible company. E Claims represents the Chase Sapphire credit card for lost luggage…read moreamong other services Chase lists. I've had an ongoing claim for over a year for lost luggage. I've shared all the information they needed over 6 months ago but they continue asking me for the same documents when I call them. A senior claims representative for my case Jennifer Mccaffrey called me and confirmed they have all my documents, and to email her personal email my communication with the common carrier who lost the luggage as a final step. I did this and never received a response after many follow-up emails. I called e-claims to follow-up and they said Jennifer was not authorized to do that, and they need to start over and find a new senior claims rep for me, and they had no timeline or possibility for a callback. I could go on about dozens of poor situations but I'm tired and don't care anymore. I'm notifying Chase Sapphire that I'm canceling their card after many years and finding a new credit card that will support me as marketed.

We were super excited when our trip was delayed that we would finally get to benefit from the Trip…read moreInsurance that was part of our Chase Sapphire Reserve Visa. We felt safe. We felt covered. How wrong we were! Let me say, first, that whenever I was on the phone with the customer service staff, they have always been super polite, patient and apologetic. So, I gave one star for that. After that, it's all down hill. Our trip delay happened six months ago and they still haven't resolved the claim. It was two parts. The flight and the rental car. The airline fully refunded the airfare going to AZ. But we had to buy a new ticket AT THE LAST MINUTE, which cost $200 more than the ticket that had been refunded which we had bought in advance to get a good price. READ the fine print, if you got a refund, eclaimsline owes you nothing. This is not trip insurance, it is a scam! I no longer feel safe and protected. Pttttt! The Budget rental car was different, they had only partially refunded our prepaid rental cost. So how did eclaimsline avoid paying this? They continually ask for more information to prove our claim. And they claim they are swamped and claims will be reviewed in the order in which they are received. It is a pathetic business model. I'm so sick of these guys. And frankly, I'm ashamed of them. They are NOT in the business of insuring their clients. They are in the business of avoiding payout on claims. Chase would do well to not use them to administer their Trip Insurance

We have used these folks for years for our home and auto insurance. They've always been…read moreresponsive, they have switched providers for us when it resulted in a better rate, and for the couple of claims we had owning four old cars over the last 20 years, the service we've gotten in resolving our claims has been exemplary - quick, no argument, in one case medical expenses from having been rear-ended and our car being a total loss, and in a more recent instance, the catalytic converter being stolen from one of our cars when it was parked overnight in Brooklyn. My wife and I both work full-time and are very glad that we don't have to handle price shopping and other insurance-related things because David and his employee Rocio have always taken good care of us. No connection other than being satisfied customers for a long time.

In the past few years I asked them to remove a car from my insurance. The first time 7 months…read morewent by before I realized it was never done. then a few years later the same thing happened. I found that there was no follow up to speak of. Apparently I missed an email and the office never questioned it or followed up. Doesn't leave me with a secure feeling that they handle my insurance.

Yoanna from State Farm was incredibly helpful in handling my billing questions. She made the…read moreprocess easy and stress-free, and was very knowledgeable, kind, and patient throughout the entire conversation. I truly appreciate her excellent customer service and would highly recommend her!

Tuve una excelente experiencia con esta oficina de State Farm. Angela fue muy profesional, amable…read morey atenta durante todo el proceso. Se tomaron el tiempo para explicarme todo claramente y asegurarse de que entendiera bien mis opciones de cobertura. Y al final pude registrar el carro. Muchas gracias

Deyanira galan did my new policy for auto insurance and was quick and friendly!! She got my quote…read moreand the best policy under a reliable car insurance company for my budget that fit my lifestyle. I highly recommend this place it's warm and inviting and I drove from Essex county because they are the best around!!!!

I don't recommend this Vereonicas Insurance agency; how is it possible that it's been two months…read moresince I canceled the insurance with them, and until now, I can't get my reimbursement? How is this possible? Then I contacted the other company, and they told me that Veronica's agency did not report anything; what is this? Was this a joke? This Veronicas Insurance is not serious, does not care about the customer, and needs to be more professional; I want my money back and nothing else. The same situation happened to me when I recently got the insurance, and they never sent me the ID cards for two months and nothing.