When my family in London go on vacation their cats go on vacation too, at the Silver Hills Cattery…read more The cats are very well looked after by staff who are all cat lovers themselves. The premises are very clean and the cats have comfortable accommodation. Highly recommended by members of my family who use this facility.

I don't usually post negative stuff on the internet but on this occasion I feel it is warranted. I…read morewant to tell Lincolnshire doggie people about a bad experience we have had this weekend with Sophie The Dog Nanny in Stamford. My daughter left her Irish setter with this lady on Thursday afternoon. Within hours she was on the phone to my daughter saying that he was barking and not settling. My daughter suggested that she give it time as he had only been there a few hours. She bombarded my daughter with texts all evening thus ruining her time away. On Friday morning she phoned to complain that she had no sleep because he was barking. She then phoned to say that her neighbour had complained which is hard to believe since she is in a detached house. She told my daughter that she was going to put him in kennels! My daughter told her to just hang on so she could look in to it herself. She was told by this woman that she was taking him to Barking Mad kennels in Spalding. This is not a kennels but an agency for dog sitters. My daughter told her she could not do that and asked her to wait whilst she contacted us. We said to tell her to bring him to us and thought it was organised. However the woman then refused to bring him saying she couldn't make that journey despite it being closer than Spaldng where she had proposed to take him. It was arranged that we would collect him from her house at 4.30pm as she wasn't home until then. We were there exactly on time but she wasn't and the dog did not appear to be there. She ignored my phone calls and texts. She eventually turned up 20 minutes late. She had a small van with several dogs, impossible to see how many, all of which were unsecured and in the back together. She was extremely unprofessional. There was no apology for the fact that she clearly could not cope. She was rude, and used abusive language including the F word. This was in front of our 2 small grandsons. After throwing the dogs bags at me she then opened up the back of her van and allowed him to jump out with out a lead attached. Of course he went to run. He had no idea where he was. Luckily we were able to get hold of him quickly before he bolted. When I challenged her on the stupidity of her actions she claimed it was fine because she knows him. She had never met him until the day before and he had been in her care less than 24 hours. I am not sure what she would have done had he have run off. She was extremely unpleasant and very unprofessional. Her practices are unsafe. My daughter will not be using her again and will be making a formal complaint with the council first thing on Monday morning. She claims to be registered with them but that is yet to be verified. It is not my place to tell you what to do with your dogs. You will make up your own mind. Hopefully my information will allow you to make an informed decision for yourself.

We live near Stamford, and we have three Irish Red Setters ages old lady of 12,and two males one of…read more3 and the other 19 months. Having been completely stuck after our usual dog carer was unable to have them due to very tragic circumstances, we were left with the situation of possibly having to cancel our two week family holiday. As my three year old setter suffers with lots of anxiety issues and needs medication for this on a regular basis I can not just place him in normal kennels. Due to his anxiety he has already suffered with a gastric torsion and now has a gastropexy, but still bloats regularly, so needs a lot of care and reassurance. My mother agreed to stay at our house for the two weeks and brought her setter with her, this meant that my mother would need help with walking, so I contacted Sophie at short notice and she agreed to help out. Sophie came every day as promised to walk the 4 dogs and on one day came and walked them twice as they were going to be home alone for a longer period of time than normal. My mother found Sophie to be very polite and very reliable and felt that when the dogs were in her care they were all well taken care of even to the extent that my extremely anxious dog started to whine for Sophie when she left! We will definitely use Sophie again and will use the other services that she offers, starting with her doggy day care to get them used to being away from their own surroundings, so hopefully we can use Sophie each time we go away.

When I needed to find an alternative to previous pet sitters at unexpected short notice what a…read morediscovery Rainbow Pet sitting was! I am so glad to have discovered Carol's business which is really local to me. She looked after my cats perfectly even though they are really shy and quite 'invisible' to strangers. Thankyou Carol for your service which included regular updates, I felt reassured that my cats were in safe hands. Jessica

From the owner: Cat Sitting & Pet Sitting, Rabbits, Hamsters & All Furry Pets, Fish & Bird Care & Plant Care, Dbs…read morechecked. Local, Trustworthy & Affordable Pet Sitter