I found myself in the middle of BFE late at night and my vehicle had busted the radiator hose. I…read morehad all the tools I needed EXCEPT for a spare radiator hose. So I was unable to even help myself. I called Holcombs only to be told that they OR Ernies, OR Tillery's do NOT accept credit cards after hours... (((SERIOUSLY???))) So, if you ever have an emergency that requires a tow truck and it's after hours and you do NOT have cash, they will NOT help you!!! So, I called Burkes & Mahoney. They DID accept credit cards and responded immediately to my request for help!!! From the dispatcher to the tow truck driver, their customer service was TOP NOTCH!!! Going forward, I will not use ANY other towing company. The way I see it, if you can't help me when I REALLY needed you, then I don't need you at all. KUDOS to Burkes & Mahoney/Driven!!!

Used Driven Towing and Recovery, for the first time, today, to take my car from Hot Springs, AR to…read moreLittle Rock, AR. The driver was "Bono". What a nice guy! He was so polite and even came a little early. That was nice! Their pricing was very reasonable as well. Also...when I called for a quote, I spoke to Karen the first time and then I talked to Brooke, later, to book the tow. Both ladies were very nice and very helpful! It's really great to talk to and deal with such nice folks. If I ever need another tow...I will call these folks, first! Thank you, DT&R ! Fran M.

I was lied to about the condition of the impounded vehicle. Dealing with the manager is a…read morenightmare. His disposition is as bad as I have seen at a towing company

Very rude and suspicious. We are having to get a lawyer because our records and invoices do not add…read moreup! They charged us more than $200 that our invoice says and more than $400 than we were told over the phone. These people are not trustworthy!