Excellent customer service, you are free to browse without being pestered. The cars are all priced…read moreto monthly costs so it is easy to see what you can afford. I found the buying process with Josh easy and hassle free. They even delivered the car for me once it had a new mot on it. All staff are friendly and helpful including the garage staff. Would definitely recommend them to family and friends.

Mr Stewart McMinn - Plympton Car Center You sold me a Lemon…read moreAnd your team are now giving me the run around on repairs / refund. Is this how you want to treat your customers? In January 2022 my daughter purchased a low mileage Toyota from you and invested in the warranty package on the advice of the sales manager who stated sincerely that "if anything goes wrong we will handle it" Since then however we've had problems. The vehicle filled with water the first time it rained. Your service team couldn't find a leak and suggested I left a window open ? Multiple attempts to rectify this problem still haven't cured it. Other people tell me the door doesn't fit properly and question whether the vehicle was in an accident and improperly repaired. That issue is ongoing. No accidents were recorded on the vehicle history when I purchased it. More problematic however is the issue that started in March. The transmission overheat warning light indicating a problem with the transmission. (more on this below) Your sales manager (Neil) offered to process a refund / replacement on this vehicle on Monday April 11th 2022. I checked in with him, and have been informed that he is no longer employed. Did he really leave within 24 hours of my conversation ? Regardless, I am starting the conversation fresh with you. As the owner of the business I assume you aren't leaving any time soon. Transmission problem. Your service center have been looking at the transmission problem. In a follow up call from another sales person i was told that they couldn't find a problem. The sales manager suggested that I may have been riding the clutch or that the small engine of the car couldn't cope with hills and motorway traffic ? The car is automatic. So this leads me to believe that : A, The Service team never looked a the car. B. The sales manager who called me to report their "findings" was misled, or straight out lied to. C, The sales manager isn't aware that my vehicle, being automatic doesn't have a clutch pedal for me to ride. D, The sales and service team at Plympton Car Center, having sold me a vehicle and a warranty are now uninterested in upholding any part of their obligations to service the relationship. I want a refund. I no longer have any faith in your company or the team that handles post sales support.

Had issues with our Landrover Freelander whilst on holiday last week…read more This garage was recommended to us by Hillhead Caravan site and it turned out to be a great recommendation. They gave us a courtesy car, diagnosed the issue and sorted it all out at short notice before our trip home. Prices were good and sound advice given. 10 out if 10. I would highly recommend. Paul Feavyour of Shropshire

Helpful staff, very professional, reliable and friendly. They always offer good advice, try to get…read morecheapest parts possible. I felt I can trust them with my car, even though I know nothing about cars! Service and labour prices are average but they will shop around for parts to make the total price lower than other garages in the area.

Excellent service, great value for money as their labour rates are a lot lower than other garages…read more Found them very helpful full, as they helped me fix my car quickly to get me back in the road asap.

Where do I begin?!, they charged me for 2 windscreen wipers, when they only fitted one…read more Misdiagnosed a grumbling underneath my bonnet (as they thought it was the alternator at first).. turned out it was the water pump but still charged me for the alternator even though I didn't need/want it! Oh and then didn't tighten the fan belt enough so it kept slipping. They also wanted to keep my car for 3 days because they had ordered the wrong parts..I do have to go to work...especially to pay this bill! They also told me that my catalyst was well and truly broken, and would fail MOT, then quoted me a ridiculous amount for a new catalyst. (I later got mine tested at another garage and it was fine.. even passed MOT). And last but not least, the lovely crack in my bumper they left for me to find. I honestly don't know why anyone would go there, prices are really high and the staff are disgusting (both looking and the way they act)

I am delighted to have received delivery of my Ford Mustang purchased from Castle Motors…read more The entire buying process has been very professional, efficient and seamless from start to finish and it has been a pleasure dealing with the owner/director of Castle Motors, Dale Flood. As I live around 300 miles away and unable to make the trip to view the car in person, this wasn't an issue due to Dale providing photos, videos and answers to the very many questions that I had. My expectations were fulfilled upon receiving the car and seeing it for the first time in the flesh. It truly is immaculate, even having been driven all that way. The delivery service has been faultless. I was kept informed of who was making the delivery and when and given an ETA on the day. On reflection, I had been a little uneasy about buying a car without seeing it in person but there was no need at all. Thanks to Castle Motors, my remote car buying experience has been refreshing and indeed a great pleasure. Highly recommended for prestige, high quality cars and customer service.

Castle Motors talk a good service - their salesman, Christopher, makes all the right noises when…read morepromising dedicated aftersales service to sort out any snags. I gave up half a day to take my (expensive) car back to eliminate a constant annoying squeak in the boot. After hearing their Service Director telling the technician, "we're not going to waste our time sorting out rattles and squeaks", I drove the car home with a severely overtightened boot door, the squeak persisting. A call to Christopher had him promising to sort it out. A week later, I had heard nothing back. So, I have adjusted the boot door back to normal tolerances and had the squeak sorted out by another dealer. It took them 5 minutes to diagnose it in a completely different part of the boot. Conclusion - Castle Motors look like an upmarket outfit, but underneath they're fully signed up with the Cornish "Keep It Crap" Brigade.

I would recommend motorists in and around Torquay to contact Lee at Hele Road Garage. I had a…read moresmall accident, in my Nissan XTrail, which cracked my radiator, whilst I was in Torquay for a few days for my Mother's funeral. I was given his number and even though I rang after working hours, Lee was sympathetic to the urgent need to repair my car. As my vehicle was drivable, carrying extra water just in case, I drove to his garage the next morning. He took my mobile number and times that I would be uncontactable due to the funeral, then gave me a lift back to the rented house, so I had sufficient time to prepare for the day. This was a Friday and due to the urgent need for the repair, he prioritised this and was able to get a replacement radiator and fit this the same day, including adjusting brackets back into place. He rang later and I collected my car during Mom's Life Celebration. I cannot thank Lee enough for being so accommodating and helpful. He made a difficult situation easier for me and my family.

Thank you lee and guys for a good job on my breaks and disc. Dine quickly and a very good price…read moregreat service.

We entrusted our pride and joy to Exeter Street Auto-Centre after calling in to speak to the guys…read morein person to get a feel for the place before we decided what to do. Everyone we encountered were polite, informative and friendly and they were all happy to chat making the decision for us easy to make. Sure, you can trawl around looking for cheaper and you may save a couple of quid here or there but you are getting good service and quality care for your car along with piece of mind. So, thankyou Halfords and all of the staff for your good work and we will be back.

Just wanted to say a huge 'thank you' for the service offered to me and my sick Toyota. I dropped…read morein with the engine losing power and pumping out loads of black toxic smoke. Admittingly it took a few days and a couple of return visits but the front of house care from Carl and the tenacity and attention of mechanic Ivan (with input from Dmitri) tracked down the faulty sensor and valve and now 'all is well'. The team were polite and professional at all times and they kept me well informed throughout the period.

Great service. Just had my Picasso clutch done. Very helpful and had it repaired in a dayno messing…read moreabout and no phone to call to tell me something else had gone wrong. Had been recommended to by a friend and will certainly use and recommend. Saved at least £150 from another local garage. Many thanks.

We can't recommend Mark and M Clark Motors Looe highly enough - great service, price and quality…read moreand speed of the work. Mark saved our holiday when our car developed issues. Customer service like his is very rare and needs acknowledging Thankyou George

Highly recommended. We stopped in last minute, as we found a leak in the engine. They identified…read morethe leak, rang around for parts and even though they couldn't fix it, diagnosed and helped us to the next stage without spending a penny. This review is the least we would do. Service extraordinaire and thoroughly top people.