1. Burlington Sporting Goods Inc

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Burlington, NC

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Burlington Sporting Goods Inc

3.0 (2 reviews)
Closed • 3:00 pm - 6:00 PM

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North Carolina Baseball Academy

North Carolina Baseball Academy

3.0(2 reviews)
30.5 mi

We've done personal coaching and group camps for my son a few times over the years... Top-notch…read morecoaching and they do a fantastic job connecting with the kids. Highly recommend the camps. They also have batting cages set at various speeds for both baseball and softball which are really convenient.

**Parents considering Spikes Travel Baseball: Please read before signing up.**…read more I am sharing our experience after being involved with this academy for approximately three years through camps, batting cages, and the Golden Spikes program. Unfortunately, our experience with the Spikes program has become extremely disappointing. I have not seen the level of player development, communication, or family support that I expected from an academy based baseball program. One of our biggest concerns has been how an injured player is handled after being medically cleared to return to baseball. In our experience, the organization completely ignored the doctor's clearance for our child to return to full baseball activity. There was no meaningful evaluation, return to play process, or effort to help our child transition back onto the field after receiving medical clearance. Instead, we felt that our child was essentially being treated as a liability rather than being given an opportunity to return and continue developing. For the amount families pay, I expected significantly more than access to fields and uniforms. The Spikes teams are coached by parent coaches, rather than being directly coached and developed by the academy. Families are paying thousands of dollars for the program, yet we experienced very little direct support from the academy when we needed guidance. We also came away with the impression that the owner was primarily interested in collecting tuition rather than supporting players and families throughout the season. Once tuition was paid, we felt that communication and concern for our child's development declined significantly. Communication has been a major issue. Even after our tuition was fully paid, I continued to feel that our concerns were not being taken seriously. Messages and questions went unanswered or were not addressed in a meaningful way. That has been especially frustrating after being a loyal customer for three years--attending camps and purchasing batting-cage cards, including additional $100 cards for extra batting time, on top of the money spent on the Golden Spikes program. Our first season with Spikes, we saw two families leave the team during the season. Now, during our second season, our own family has reached the point where we feel we need to leave as well. This is not about expecting special treatment for our child. It is about expecting a baseball academy to communicate with families, respect medical clearance, support players through setbacks, and provide a genuine opportunity for children to develop. Unfortunately, that has not been our experience. I am sharing this so other families can ask important questions before committing thousands of dollars: * Who actually coaches and develops the players? * What happens if a player gets injured? * Is there a formal return\-to\-play or evaluation process? * How does the organization respond when a doctor clears a player to return to full baseball activity? * What support does the academy provide to families? * What exactly is included in the tuition? * How accessible is academy leadership when parents have concerns? * Does the organization remain engaged with families after tuition is paid? After three years of supporting this organization, it is incredibly disappointing to feel that the program has changed so much. We wanted our child to play baseball, develop, and continue loving the game. Instead, our experience has left us feeling unheard and unsupported. **Parents deserve to know what they are paying for before making that commitment.

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