Great selection of clothes for all sizes and body types. Sales people were helpful but not pushy.read more

I had a 40% off coupon issued by Kohls. EVERY item I purchased was apparently NOT eligible for the…read morediscount. And customer service refuses to help, refuses to honor the coupon, refuses to tell me what comparable items would have been coupon eligible. I believe that's called a bait and switch tactics ​

Great store! A one stop for eveything place! Personnel friendly and helpful.can buy everything from…read morefruits and nuts to clothing, auto center , garden center. You need it, they have it!

Nice shop with a bit of everything you might need + some extras. Clean and organized makes it easy…read moreto find whatever you need. Self check out is fast, good selection of fresh produce and great promos. I'll be back.

So it's a pretty average Target. I will say most shelves are stocked but you find (and hear quite…read moreloudly) the staff talking to each other from across aisles about their life, schedules, etc. Selection of products is better than it use to be and I've used the pharmacy on occasion and they're pleasant.

Maybe I just have a sensitive nose, but the store, specially the entrance, smells like animal…read moreurine. Hopefully that can get corrected.

It's hit or miss depending on what days you go. I've had…read morecertain visits where I walked out with a ton of great deals, but others where I found barely anything. I would reccomend this store though, because they have a lot to look through and its worth a shot to find some great deals, because their pricing is pretty great on most items!!

Horrible customer service. The Manger claimed that there was no possible work around to honoring a…read morecoupon. Having previously worked in retail, this is a clear misrepresentation of the possible solutions. It was disrespectful to claim it was out of their control and not at least be upfront about the situation. Also, the dressing room closes at 8pm despite the store being open until 9pm. Not recommended!

I feel like I'm in the dying malls of America Tours some days. Richland Mall is one of those places…read morethat probably shined when it was new to the community. There is only one anchor left of the four it had when it opened. Lazarus has become a hospital. About half of the mall is now hospital. It's an interesting concept. There is a JC Penney open; granted in a reduced footprint. There is less than one corridor of mall left. There are two others that are barren storefronts. Worth a check back to see how long this incarnation survives.

This Mall is my favorite place as well, the employees are very friendly and the security is very…read morefriendly

filthy store bathrooms and changing rooms absolutely disgusting trash all over the store floors…read moreurine and fecal matter on bathroom floors no soap no toilet paper the women's changing rooms are bad as welll used tampo on the changing room floor the mirrors I don't think have ever been clean this store need to be closed

Retail catchall and mall anchor.read more

I've been to this store multiple times, and unfortunately it is consistently dirty and dusty. Today…read morewas no different. The vents look like they haven't been cleaned in a long time, and the overall condition of the store is honestly concerning. We came in around 7 PM because my daughter needed a dress for an event. When we went to the fitting rooms, there were no employees around, no lighting, and no signage indicating the fitting rooms were closed. We waited for assistance, but no one came. Since there was already another customer using a room, we assumed it would be fine to quickly try on one dress. Shortly after, the manager approached us and immediately spoke in a very accusatory and disrespectful tone, as if we had done something wrong. She claimed we moved a barricade and insisted she "put it there herself." I calmly explained that we did not move anything, but she continued to argue instead of trying to understand the situation. There was no explanation as to why a clothing store would have fitting rooms closed well before closing time, and more importantly, there was no sign informing customers. That's incredibly frustrating when trying to shop efficiently. Another customer also asked to speak to the manager due to similar concerns, and the same dismissive attitude was given. There was no attempt at de-escalation or basic customer service. To make matters worse, the manager made snarky comments about customers to another employee within earshot. Between the lack of cleanliness, poor communication, and unprofessional behavior, this was a very disappointing experience. The selection alone is not worth dealing with the environment or the treatment from staff.

They are not following posted holiday hours. Went to the store 2 hours before 'closing' and store…read morewas closed.

From the owner: The Big Lots in Ontario, OH is a convenient way to get the best deals on products you need. Check…read moreout our selection of household essentials including furniture, mattresses, home decor and seasonal items at amazing discounts. We're located on N Lexington Springmill Road, right near the Richland Mall.