Cancel

Open app

Search

Burlington

2.0 (1 review)
Closed • 9:00 am - 10:00 pm

Burlington Photos

You might also consider

Recommended Reviews - Burlington

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Burlington

Verify this business for free

Get access to customer & competitor insights.

Verify this business

T J Maxx

T J Maxx

(1 review)

I've been to this store multiple times, and unfortunately it is consistently dirty and dusty. Today…read morewas no different. The vents look like they haven't been cleaned in a long time, and the overall condition of the store is honestly concerning. We came in around 7 PM because my daughter needed a dress for an event. When we went to the fitting rooms, there were no employees around, no lighting, and no signage indicating the fitting rooms were closed. We waited for assistance, but no one came. Since there was already another customer using a room, we assumed it would be fine to quickly try on one dress. Shortly after, the manager approached us and immediately spoke in a very accusatory and disrespectful tone, as if we had done something wrong. She claimed we moved a barricade and insisted she "put it there herself." I calmly explained that we did not move anything, but she continued to argue instead of trying to understand the situation. There was no explanation as to why a clothing store would have fitting rooms closed well before closing time, and more importantly, there was no sign informing customers. That's incredibly frustrating when trying to shop efficiently. Another customer also asked to speak to the manager due to similar concerns, and the same dismissive attitude was given. There was no attempt at de-escalation or basic customer service. To make matters worse, the manager made snarky comments about customers to another employee within earshot. Between the lack of cleanliness, poor communication, and unprofessional behavior, this was a very disappointing experience. The selection alone is not worth dealing with the environment or the treatment from staff.

Burlington - deptstores - Updated May 2026

Loading...
Loading...
Loading...