I wish I could give negative stars. The worst experience ever! I have had my girls in pageants…read moreand shopped dresses and had oodles of quality alterations done. This dress happened to be for me. I am marrying my high school sweetheart after 30 years apart. We are having a wedding only because his parents have prayed for this for years as did mine. My mom and brother passed away last year two weeks apart. He came to console me and we realized we never stopped loving one another. My 81 year old Aunt is like a bonus mom and pretty much all of the family besides my girls that I have. We wanted them to take part in our happiness and thank them for their years of praying. I told stylist my budget. We only looked at dresses in the budget. Tried on 5 dresses. The last one she brought to me and it was big but they didn't have my size in the others. It was at the top of my budget. The alterations manager came to tell me that my alterations should be about 200.00. The next week at my alteration appointment for a hem and a bodice taken in, stitching belt to dress and a "bustle" to keep train up at reception was $400.00. I was charged $60 for a rush order because the wedding was in two and half weeks. They did the alterations in a week. i was upset that a plain jane dress that was in my budget was now a $1000.00 dress With the alterations. I realized after this that the dress she sold me was a size 16 wide. I wear a street size 10. I am 5'2". I would have rather looked and tried on $1000.00 dresses that would fit me instead of settling for a dress in my budget that was a mile too big and almost the cost of the dress in alterations. I had finally sucked it up and got over being gouged and decided to enjoy my wedding in spite of being mislead, ripped off and manipulated. I went to alteration pick up today. It was a nightmare. I put the dress on and the only thing they did correctly is the hem. I guess it is ok. I didn't even walk around in it because I was so disturbed at the other alterations. If they even did the alterations to the bodice I cannot tell. The top of dress which is strapless sweetheart cut just hovers around my body. It doesn't even touch me. My breasts are just hanging out in there. I am a B cup and this bodice is made for at least a D cup. I asked the lady assisting me if they even took up the bodice as I had paid for. She said, "I don't know". I mentioned that I would have to buy a huge bra and stuff it just to make it look right. She then suggested I use body tape. Why should I have to use body tape when I paid $70 for you to fix this part?! I realized then that they did not care about their work. They had $1000 of my money end they were satisfied. I asked at the first appointment about hooking the dress up in the center at train to keep it off of the floor while dancing. They suggested a bustle. I tried to get a good explanation of what a bustle was in their mind. I didn't get one. I did ask when she was pinning it up if it would look crazy like that once they put the bustle in and that I wanted the dress to still be straight and just the train up. She assured me that it would look like the train just disappeared. The "bustle" is 5 sporadic Walmart ribbons and round plastic hoops you hand tie the ribbons to that gather the outer layer of the back and sides of the dress up off of the floor. It ended up being just a random poof in the back and sides of the dress. It looked ridiculous and a lot like the evil stepmother's dress in Cinderella. I took pictures in the dressing room. I was so upset that when i was dressed we had to wait to get our dress bag that I left my fiancé holding the dress and told him I was going to the car before I lose my mind. He was devastated that I was devastated. He told them exactly what he thought about it before he walked out. They asked for us to come back on Saturday to speak with the manager. Nope. Got a planned trip and leaving in the morning. When we get back we work and we have to do a lot of last minute preparations for the wedding in a week. I called corporate. It took ten calls before I could find a human being to speak with. Customer service says they are too busy with calls and to text a number and someone would talk to me through text. I did. It was a bot. She sent the same message three times because she was not a human and could not understand anything that she is not programmed with. I finally spoke to Julia at corporate. I told her everything I have said here. She put me on hold and called the store in Little Rock Arkansas. After about 10 minutes she came back and cheerfully told me that if I go back to the store tonight at 6 pm they would fix it and do it while I am there. 1. They were incompetent the first time so I am supposed to not only have to drive back 45 minutes one way this evening and spend who knows how long with these people. The alterations manager is a snotty person. TBC

I have to say I was very underwhelmed by the attendant. She was so young and knew nothing about the…read moredresses. When I asked if they had a Melissa Sweet dress to try on she had to go ask her manager if they had it, turns out that line hasn't even came in, how do you not know that and work at Davids Bridal? My advice is to ask for someone more experienced when you make your appointment or you may just end up with a teenager who rambles abut herself the whole time