Was shown to our table and the girl who was supposed to serve us was chatting to her friends on a…read moredifferent table for over 15 minutes, me and my wife left and got food in tgi fridays I do like the food there but the service is VERY POOR ¡¡¡¡¡

I first came across this place on my birthday a few years ago. Parents were in town visiting so we…read morewent in search of dinner on a Wednesday night. My mum had heard about this place opening, and as we approached we saw a bouncer, balloons, reals carpet etc. Turns out it was opening night and fully reserved for a private party for management and press, but my mum somehow managed to sweet talk the manager into giving us a table at the back. The night was excellent - free food and drink, first class service and great live music. Sadly after a year or so things have changed. The place always seems to be empty when we go. On a Friday night there could have been no more than 10 people eating. I think this is due to the fact it's overpriced for what it is and where it is, and the fact it's located in the Gate. To get there or leave you need to walk through the carnage that is the ground floor of The Gate. A quick meal for 2 of us came in at over £70! The food is good but not great. It's themed on a road trip along Route 66 so expect burgers, ribs, fajitas etc. It's basically a copy of TGIs or Hard Rock Cafe. The sad thing is burgers take up a big chunk of the menu but have always been disappointing. Equally I remember getting ribs once pre-cut in a bowl. I want my ribs on the rack!!! The salad with my steak last night was described as something along the lines of rocket with shaved grana padano and slow roasted tomatoes. What I got was a pile of sorry looking rocket with no cheese or tomatoes in sight. They also screwed up and brought me the wrong sauce. They have a couple of decent beers like blue moon and Sam Adams on tap, and the milkshakes are pretty good. The service was fantastic to start with, with a big emphasis on over the top, whatever you want Americanism that I'm fond of, but this energy seems to have faded away over time as well. As my report card used to say, could do better if only he applied himself more.

One of my Canadian friends just informed the rest of the group exuberantly that she found a place…read morethat serves poutine! I am not a poutine connoisseur, but the menu revealed lots of enticing sandwiches, many of which have an American deli look to them, so my husband and I ventured off to investigate for lunch one Saturday. Love the look of this new place - big menu on the wall, enticing displays of porchetta and other meats, as well as yummy homemade sweet things on display. We ordered at the front, and then our food was brought out to us at a communal table. We shared a salt beef sandwich, which tasted a lot like those back in my home country. Bread wasn't as good as a proper American deli, but the flavor of the pickle and the mustard adding a tang to the corned beef (aka salt beef) was so familiar. The meat was really tender and felt fresh, not heavy and oppressive as these big sandwiches can seem. We got a side of kracklin with apple jam - this is, of course, pork rinds (fried skin/fat). It's crunchy like a bag of crisps, but tastes like pork, which is weird, but also kind of delicious. My husband wasn't a massive fan, but I like all things salty and crispy, and thought the apple jam alongside was fantastic. We met one of my friends there by total coincidence, who got the poutine, and said it needed more cheese. She was impressed that they actually managed to find cheese curds, as they don't seem to exist in the UK, but they get them from a local dairy. Win! One of the owners said she was surprised and excited by how well the business was going, and hoping to expand the menu even more soon - right now it's just a couple of sandwiches and sides, albeit very creative ones that you can't get anywhere else. A welcome change from the usual boring sandwich shops you find everywhere, we'll be back for sure!

Ever since I first went to Canada, I've been looking for somewhere over here that does delicious…read morepoutine. Unfortunately in Kracklin I have not found it. Poutine should have a thick, rich gravy and the cheese curds should not be cold. The french fries were OK I guess but I want something more for my money than just OK.

If you're waiting for a movie upstairs, this is the place that you should kill your time at. It's…read moremuch better than if you wait at the first floor rock'n roll bars where drunkard constantly comes to ask for a light. The neon light at the window tells you whether you can still have a burger, or just the Manhattan Mist green cocktail which I like the most. The bar seats are thought triggering and the bartenders are very polite and prompt. It is neither America nor Italian, it is traveler's. Good for educated people.

Good. On top food and only just adequate service. Ambiance is that of an American style diner.read more

The Newcastle one is upstairs in the ultra-modern Gate that contains a selection of eateries,…read morecasinos and a multiplex cinema. There is something for everyone like all Frankie and Benny's the menu (both food and drink is the same) but the service is excellent, they'll do anything for you and they're never in a hurry. Everything is good about it, the atmosphere, the staff, the music and the menu selection. Food has always been good quality and service pleasant. It's open late and they never hurry you out, the place will stay open until the last person leaves!

Although a wide range is available the fast-food attitude drilled into the staff make this place…read morecold and unpleasant. You feel like you have to be in and out in a flash. The sandwiches provided look nothing like their advertisments!

Not the prettiest looking store but generally clean. Conveniently located near The Gate. Usual…read moreSubways choice of food.

Decent outlet with good choice of food.read more

This is a good cheap sandwich shop. Only thing was I wanted a tuna mayo and cheese panini and they…read moresaid I couldn't have mayo because you can't heat it, but since then I've had loads of tuna mayo panini's and nobody else seems to have a problem with heating it, but they might be right. It was okay my sandwich anyway, but they have loads of better options. It's a great place for a good, cheap bite to eat.

The decor of the restaurant is all movie and music stuff all over, including a life size…read moreStormtroper. We got seated at a booth with a great view of the city centre, the staff were friendly and gave good service. I ordered a Chicken burger which was nice and so were the fires. The sides of garlic bread and potato skins were nice. The drinks are unlimited if you get soft drinks. All in all it's a nice place to eat, the staff are friendly and it's not to pricey either.

So good! Would definitely recommend! Especially the jack daniels sauce!…read more I got the midtown meal deal for £14 - chicken pieces with jack daniels sauce for starters and a jack daniels chicken burger for main. My boyfriend got the downtown meal deal for £11 - fried mozzarella sticks with tomato sauce for starters and a fried chicken sandwich for main.

DELICIOUS! This…read moreplace is stunning! Awesome BBQ food! Very good deal! Firstly, it's hard to get a table. My suggestion is just go there wait the 15-45 minutes It may take for a table. Ask to have a beer from the great selection! While you wait enjoy the small of BBQ ... Let it soak into your clothing. Have a browse around of all the cool decor and great beards that come in! Once you get your table you to be apart of something special. The food is delicious. It's about £4.50 a beer and £10 for the board of meat. £10 two meats and two sides. Trust me it will fill most people. Deliciously smoked. Great hot sauce also! YEEEHAWW!

This place was terrible. The only good thing about it which would warrant me giving it a 2 star…read morerating is that the waitresses and waiters were very friendly and pleasant. Firstly, they had run out of stuff on the menu at 7:30pm on a Tuesday night. Secondly, when the mains came, they arrived without the slaw that was promised with them and also without the sauce and my sweet potato fries. My dinner companion asked for chilli fries with the chilli on the side, however when it came it was all over the fries and also cold. When we told the waitress, she did come and give us the slaw and sweet potato fries and was very apologetic. However for the money we paid - not good, not good at all.

We have been to this Frankie and Bennys before and found the staff to be friendly with great…read morecustomer service. Unfortunately we have just left after a poor quality meal. We also ordered a pitcher of Strawberry Daiquiri only to be offered two glassed of frozen daiquiri, which we refused advising that we had ordered a pitcher, our server then returned with a half pitcher of frozen daiquiri advising it was a pitcher for two ( ignoring our protests), this was clearly the same two glasses poured into a pitcher. A table behind us strangely then got a full pitcher of the same drink. We will not be back to this or any other Frankie and Bennys.

I shouldn't have went in to Frankie & Benny's to begin with, as I wasn't very hungry. I ended up…read moreordering just a starter, as I find starters tastier than mains sometimes. Not this time though, the calamari came in a cute little fryer basket with a dip on the side. The basket must have actually been used to fry up the calamari, which was all batter and no calamari and very greasy. This place is probably OK for kids who like eating chips and burgers, but not for people who enjoy tasty dishes. Waiting staff were friendly and helpful