Diabolical service. Rude and unhelpful.Avoid if…read morepossible.Ridiculous queuing system. Understaffed.

It's the post office. It's the government. Government employees. What can you expect? To be greeted…read morepleasantly? For them to smile as they help you? Nope. Efficient, gloomy place.

Bpost accepted my package and my payment, then three weeks after I was no longer in the country…read morenotified me that my package will not be shipped as agreed upon. They continuously changed their story as to why, the package was over sized, the package had an incorrect delivery address, etc. All of this was incorrect. Bpost's online chat bits are useless. Calling gives no way to speak with an actual person. E-mail does no good. Only after opening a claim will resort in a week delayed reply. Every reply after that is also delayed by a week. And the interactions are like speaking to a wall. Bpost has the worst customer service I have ever experienced out of any company. No one cares to assist their customers. They essentially steal your package and your money and then ghost you. SO NOT USE BPOST! Pay a little bit extra for a reputable company with decent customer support.

Near Square Marie-Louise and Maelbeek metro station, reachable down the steps from Rue de la Loi…read morewhere it crosses Ch. d'Etterbeek. Big clean and modern post office, spacious and quiet (on a morning the week before Christmas), intelligent and friendly young multilingual staff. Numbered ticket queuing system like most Brussels post offices. Still fairly new and little known - I was redirected to it from the now-closed post office in Avenue Cortenbergh, which I suppose it replaces despite being about 10 minutes on foot from there.

Good location near the mall. As soon as you walk in, there is a ticket button, so press the red…read morebutton and then prepare to wait as there is always a crowd here. Nice thing is there are 5 counters full of folks working here are pretty fast and efficient so your number does get called pretty soon. To get here via public transport, closest train station to use is Roodebeek. Otherwise you can park in the Woluwe Shopping Mall, where its sometimes easier to find parking spots than the narrow strip of parking in front of the post office.

After my non existant help at the North Station post office I was directed to this post office by…read morethe hotel staff. There was quite a queue to start off and again a ticketing system, however one of the staff was standing at the ticketing machine and finding out what services customers required and was directing them accordingly. I found this very helpful and was soon in another queue waiting on what appeared to be overworked staff. Finally front of the queue and the lady who served me and the one who she asked help from both spoke very good English, were very friendly and assisted me with everything I required in a nice friendly way. With it being so busy I do think they forgot to give me all the detail I needed and I finally had to come back and ask, which was quickly dealt wiith by someone else, who also spoke very good English. Now that I am home I find that they forgot to return my drivers licence that required as identification. I will be seeing them soon again and hopefully they are holding my licence for collection.

This is the third time Belgium Post has lost my package, and I've had enough. It's incredibly…read morefrustrating to deal with a service where items repeatedly go missing. There's a serious lack of accountability--tracking numbers are issued, but the packages never arrive. It's hard not to suspect internal theft when this happens so often. Worse, their customer service has been unhelpful. No refunds, no resolution, and no effort to investigate properly. I strongly advise others to avoid using Belgium Post, especially if your items are valuable or time sensitive.

Large space, quick and efficient staff that speak three languages, clean, lots of boxes available…read more(but out of tape when I was there). Expensive, but that seems the norm across Europe. Great location!

The young lady working there is the worst person I have ever seen in a shop such as this one in…read moreBrussels. It's the 3rd time I come across her, always looking frustrated. Also, she looks like she hates her job. Never again!

Not satisfied at all with the lady behind the counter. They claim to be open on Sunday but she did…read morenot allow me to collect my package (even though I could clearly see it behind the counter) because they were "updating their IT system for the whole day"... Moreover, she was not very polite about it either!

Bpost accepted my package and my payment, then three weeks after I was no longer in the country…read morenotified me that my package will not be shipped as agreed upon. They continuously changed their story as to why, the package was over sized, the package had an incorrect delivery address, etc. All of this was incorrect. Bpost's online chat bits are useless. Calling gives no way to speak with an actual person. E-mail does no good. Only after opening a claim will resort in a week delayed reply. Every reply after that is also delayed by a week. And the interactions are like speaking to a wall. Bpost has the worst customer service I have ever experienced out of any company. No one cares to assist their customers. They essentially steal your package and your money and then ghost you. SO NOT USE BPOST! Pay a little bit extra for a reputable company with decent customer support.

Super Douper Fantastic! I can't find the actual address of the post office I used. It's near…read moreCentre Monnaie but I've given the Belgian Post Office head office address I think. A bit of a ritual of mine, I posted loads of postcards using correct money stamps from the actual post office on a Saturday at 10:30am and they landed on British doorsteps on Tuesday. Fabulous! I do not agree with the European Union but I am very satisfied with the Belgian postal service.

This is the worst post office I have ever come across. Not…read moreonly is it dirty but smells like a urinal from all the asylum seekers hanging around and sleeping there at night. Speaking English in this post office is simply not acceptable. They work on the ticket number system and you are quickly informed in French to go away as the person who served you does not speak English. Enquire if anyone else speaks English and all you get is a look of disgust and an arm waving you out of the post office in a very unfriendly way. I simply do not believe that no one working there spoke English at all. Everywhere else in Brussels most people spoke some English at least and the majority spoke it very well.