I'd like to give my compliments to the AB mainly because in the last couple years they have become…read moremuch more friendly, patient and helpful... Vastly different from I when I first arrived an applied for a visa. Thank you, it's been an amazing experience being here in Germany.
The only suggestion I would like to offer is to create a better system for cueing up, outside and inside. Germany is a very orderly place, but not all cultures are the same. In some lands there is no order and people just push shove and cut the line, and some of those people are waiting at the AB too... Even the security guard was overwhelmed. Would be great to have airport style cueing apparatus outside and inside.
Also, to any visitors, the AB is not the place to find information. That u should research online or better with a lawyer.