very impressed with bunches! it was a milestone birthday...the marking of another decade and while i'm not caught up in the aging thing, it would have been nice to receive non-wilted flowers the day of.
my husband wrote to bunches about the wilted flowers and sent them pictures. it was extreme: the first day, all flowers were wilted. the second day, the leaves turned yellow. poor plant :(
bunches promptly replied with the most sincere email and in their expression, i got the sense that they understand their line of business marks special and sometimes significant occasions. -can't be sending wilted flowers. they offered to send a replacement or if we were already too disappointed with the plant, they would send flowers in a vase.
got the replacement and they look much better! they even sent an apology.
kudos to bunches and their level of service and prompt email. we'll be repeat customers for sure.
and kudos to my husband for sending me miltonia orchids! read more