Took two SUVs here on a Sunday and chose their highest deluxe wash package ($94.99 for each vehicle) because I expected a thorough cleaning. Unfortunately, the results were very disappointing.
Both vehicles still had visible dirt on the trim under the doors, all four wheel wells were still dirty, the hood still had bug splatter, the door and trunk jambs hadn't been cleaned, and there were still marks on the interior seats that were there before I dropped the vehicles off.
When I pointed these issues out, the owner said he didn't know what package I had purchased or what his employees had done because he had just arrived. He started wiping a few areas with a rag instead of addressing the overall quality of the wash. Apparently what i ordered was "a package not a detailing" in the owners own words.
He initially told me he would take 50% off because of the condition the vehicles were returned in. However, when it came time to pay, the discount ended up being only about 25%. I didn't argue because I was ready to leave.
I paid $142 for two SUVs, and in my opinion the quality wasn't any better than what I'd expect from an automatic car wash for much less. Based on my experience, I wouldn't recommend this place if you're looking for a thorough, quality wash.
Daniel Rodríguez, the owner of this place, you do not need to reply to this review asking me to reach out. We already spoke in detail when i picked up the vehicle. read more