I've seen Dr. Buia twice over the last few months, and she definitely has some great qualities, as well as some things she could definitely work on.
The pros:
The young lady at the front desk is sweet. She tries her best to attend to you as soon as you arrive and makes sure all your information is current.
The waiting area/lobby is elegantly decorated and very clean. The lighting is also not harsh on the eyes and it's very quiet.
Dr. Buia is sweet and compassionate. She really has a patient's best interest at heart and wants all the details on your condition(s). Her first appointment with me lasted almost a full hour and included all kinds of questions and in-office tests.
The office can perform EKGs and urinalyses on the spot; they'll tell you if there are any abnormalities right then and there.
Cons:
The office staff is exceptionally rude. I've heard them screaming at older patients over the phone and down the hall while I wait for the doctor. The medical assistant/nurse isn't much better.
The wait time I've averaged out in two visits is over two hours. I arrived today at 3:55pm for a 4pm appointment, and left at 6pm. The doctor will sometimes forget you are there if she sends you into the restroom for a urinalysis, and see another patient before coming back to you.
This doctor is absolutely struggling with memory retention. She asks the same exact questions about five to six times. She genuinely doesn't remember asking you. I spent most of my time with her repeating information I disclosed moments ago. Her staff constantly has to remind her that a patient has been waiting too long.
Overall Impression:
The doctor really does try her best to help her patients. She is a really sweet woman who just wants to see you get better. At this point in time, though, I just need relief from the symptoms I'm experiencing, so I'm unfortunately in the market for a new PCP. read more