There comes a moment in the development of a person where they realize that what was once enjoyable is now... not. And what was considered economical, isn't especially when something so simple could be so misconstrued to the point of utter failure that it just isn't economical.
Granted, one must leave enough room open for locations, staff, skill vs will, and ingredient ratio but overall, the disappointment factor far outweighs the value factor and with Buffalo Wild Wings, I've been disappointed by this establishment for more than I care to number or recollect but, it's happened more often than not and now, it's just not enjoyable anymore.
I know that this review is rating this particular location of this franchise and perhaps it's better in other areas. The Rochester Hills location tends to do a decent job. The Southgate location is equal to the Woodhaven one (current location review) but as I stated above, this has become a disappointing franchise chain and overall, you can find better bars to get better wings and and better drinks at other establishments and you'll spend about the same amount of money for them too.
What got me most perturbed was their Boneless wings.
I don't know what they do but is it too much to ask for chicken chunks to actually be... I don't know... CHICKEN?! And not the conglomeration of over-fried breading? The ratio of crust to meat is horrendously one-sided towards the breading. You're not eating a chicken chunk, you're eating a overtly salty fried breading dough with a small ball of meat that sometimes disappears due to the amount of time these things sat in the fryer.
There's nothing juicy or flavorful about the meat either!!! When you bit into a wing, there's supposed to be this flavorful, savory, meat juice that coats the palette and suspends your mind for just one moment before you commence consumption and that process is supposed to repeat with every bite as properly fried chicken breast meat is supposed to do. BWW chicken does not! The meat tears off in a dry fibrous fashion as it the meat has been frozen first and then flash fried with no time to defrost and such. It's really just gross to look at when you feel you got a good piece, bite down, and feel the texture of the chicken and even see the meat fibers stay in place with almost no give. It's never a clean bit where the meat has been cooked properly. It's flash frozen then flash fried and no defrosting done. I get that the place has to serve in great amounts of volume as any restaurant but would it hurt to spend a little more time on ensuring some sense of quality to your food???
Then the sauce. I want to know who makes the rules for spinning the wings in the sauce. I want to know their name, their address, what their favorite past-time is, and buy then a beer then fire them because they haven't the foggiest clue on properly spinning wings in sauce. I tend to go with my favorites. Spicy Garlic for the savory garlic undertones topped with a vinegary spiced top-end bit to the mouth upon consumption. The smell hits you right off the bat and it enters you olfactory senses causing a slight discomfort because you know this will cause some pain in your mouth and that's what's good about it, it's both flavorful and packs a bit of a kick. And the Parmesan Garlic sauce. It's heavily laden in garlic and there's an herby parmesan flavor profile that sits nicely with the garlic. Very savory, a slight hint of spice, but also very thick and rich. The sauces should evenly coat the wings. A nice glaze that keeps the wings wet and envelopes each with with the flavor of the sauce, coupled with the breading, and finally, the texture of the chicken meat's juice all meshes together to create a symphony of flavor. BWW can't even spin the sauces right. One wing is drenched in Spicy Garlic while you can barely find any sauce in the Parm. Garlic sauce. So there's not balance of flavors. There's no symphony. No blending. No enjoyment. Just pure unadulterated disappointment.
This that point, it's just filling you with bad carbs and poor quality protein. And that's the disappointment. You don't enjoy the food. You horde it down as it's just some kind of cruel filler, not a lunch/dinner to enjoy. Food is meant to be enjoyed, not rushed, not horded and stuffed into the gullet.
BWW... you've disappointment for the last time. I'm sorry, but never again... I've been disappointed by you thoroughly. And it's not your waitstaff, it's not your people, it's your lack of quality control on a minor side dish you created to be a meal and charge an exorbitant amount of money to cause people not to relax but stuff and horde. read more